7 Shifts

JUNE 8, 2020

As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. I started as an employee and then manager of a quick-service restaurant while I was in school. It was a little bit of everything.”

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Restaurant365

JUNE 15, 2021

Your restaurant is constantly generating data, whether from your sales revenue, food costs, or labor hours. Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Restaurant KPIs impacting a profitable back of house. Want to know more about FOH data?

BOH 78

BOH FOH Point of Sale Back of House 78

EATER

JUNE 9, 2021

The pins were initially designed to represent the restaurant’s COVID safety checklist; but in March, when California hospitality workers became eligible for vaccination, Bililies and the senior leadership team at Souvla had the idea to make the pin a limited-edition run and offer it to staff as they got their vaccines.

Front of House 107

Front of House Merchandise Back of House Point of Sale 107

EATER

APRIL 27, 2021

Jayamaran, who is the president of One Fair Wage , a group fighting to abolish the tipped minimum wage, says front of house employees, who often rely on tips but have to enforce at times controversial mask mandates, are especially fed up. One factor is simply the onslaught of new positions.

Front of House 107

Front of House Back of House Insurance Point of Sale 107

7 Shifts

JULY 12, 2023

Because at this point my idea was like, oh, okay, Poppy's a brunch restaurant. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. It served a purpose. I seen the books.

Front of House 370

Front of House Back of House Take-out Book 370

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

EATER

MAY 16, 2023

I worked back of house at Boulettes Larder and Michael Mina , then went to front of house at Saison. In these roles, she made a key observation that would once again change her career trajectory: Young people were flocking to cocktails because the wine industry was out of touch with her millennial generation.

Sustainability 79

Sustainability Back of House Front of House Agriculture 79

Modern Restaurant Management

OCTOBER 23, 2019

In this edition of MRM News Bites, we feature The Local Culinary, Ordermark and DoorDash, Lavu and Omnivore, Revel and 7shifts, Tocaya Organica and Postmates, bd’s Mongolian Grill and Lightspeed POS. Local Culinary Expanding. Led by Alp Franko, The Local Culinary also expanded from eight to 20 concepts, based on popularity and demand.

Point of Sale 69

Point of Sale Customer Experience Customer Service Front of House 69

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS system to track labor against sales and get a more accurate picture of your labor cost— saving your restaurant money and time.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 116

Food Truck Customer Service Customer Experience Front of House 116

Smart Systems Pro

APRIL 3, 2019

Using a scale of 1 to 5, 1 being strongly AGREE and 5 being strongly DISAGREE, rate your restaurant on the following: Based on my restaurant’s current efficiencies, good or bad, I know my breakeven point ­­­ _. This helps solidify your commitment to turning your restaurant into a profitable and smooth-running operation. See rapid results!

Management 72

Management Management Cash Management Front of House 72

7 Shifts

MAY 1, 2023

Their perfect scenario is that the store manager acts as the main point of contact for new hires. Team management is a top concern for restaurants these days. 37% of restaurant operators say employee retention and productivity is one of their priorities for 2023. One in five operators report reducing labor costs as one of their main goals.

Hiring 195

Hiring Training Management Management 195

Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 99

2019 Compost Mobile Ordering Point of Sale 99

7 Shifts

APRIL 26, 2023

And fortunately, where I'm at, I do want to position myself to be in front of that growing change versus being reactive," For 7 Leaves, being in front of that growing change means a foray into mobile, which currently makes up 45% of their business. And so that's been the natural evolution.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

Notch

MAY 7, 2019

If you can fork up somewhere in the range of $110,000 to $850,000 (the average is $480,000), then you’ve got a starting point. According to MarketWatch, bar revenues dipped by 10% in the midst of the financial downturn a decade ago, but the market outlook for bars appears much better today. Can you even afford to open a bar?

Bar 64

Bar License Back of House Hiring 64

Smart Systems Pro

APRIL 3, 2019

Using a scale of 1 to 5, 1 being strongly AGREE and 5 being strongly DISAGREE, rate your restaurant on the following: Based on my restaurant’s current efficiencies, good or bad, I know my breakeven point ­­­ _. This helps solidify your commitment to turning your restaurant into a profitable and smooth-running operation. See rapid results!

Management 40

Management Management Cash Management Front of House 40

Notch

MAY 7, 2019

If you can fork up somewhere in the range of $110,000 to $850,000 (the average is $480,000), then you’ve got a starting point. According to MarketWatch, bar revenues dipped by 10% in the midst of the financial downturn a decade ago, but the market outlook for bars appears much better today. Can you even afford to open a bar?

Bar 52

Bar License Back of House Hiring 52

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. But first, Anthony tells us how the industry has changed during his career: “I think there's two components you kind of look at. What does your brand mean?

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 211

Mobile Ordering Front of House Fast Casual Customer Service 211

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 198

Food Safety Mobile Ordering Online Ordering Kitchen Safety 198

Embrace the Suck

APRIL 18, 2022

Sales is a vanity metric. Many of my clients when they first start my coaching program do a big sales number. I’ve had restaurants making $3M in sales and yet only making 2% profit. We believe that your food should be prepared in front of you so you can see our commitment to freshness and quality.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

DECEMBER 9, 2019

Best Korean Restaurant: BCD Tofu House. Best New American Restaurant: The Front Yard. The American Food Association, the hosting organization for The Global Cuisine Awards (GCA), announces the winners of The 3rd GCA in five gourmet cities including New York, Los Angeles, San Francisco, Chicago and New Orleans today. Los Angeles, CA.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 151

Food Tip Distribution Guest Recovery Food Safety 151

Modern Restaurant Management

JANUARY 27, 2020

Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

Catering 109

Catering Mobile Ordering Customer Service Leadership 109

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 176

Franchise Franchising Food Fast Casual 176

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 138

Franchise Franchising Food Safety Kitchen Safety 138

Modern Restaurant Management

AUGUST 11, 2021

Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. “Dunkin’ continues to modernize with convenience at the forefront. Getting Hotter at Dave's.

Franchise 178

Franchise Franchising Fast Casual Sports 178

Modern Restaurant Management

DECEMBER 27, 2019

“This acquisition is another demonstration of our strategy to acquire new companies to enhance product capabilities and extend our leadership in the vertical industries we serve,” said NCR President and Chief Executive Officer Michael D. . NCR Acquires Zynstra. NCR Corporation acquired U.K.-based

Mobile Ordering 97

Mobile Ordering Customer Service Point of Sale Customer Experience 97

Modern Restaurant Management

FEBRUARY 25, 2020

This edition of MRM News Bites features NLRB, Condado Tacos, JBF, General Mills Convenience & Foodservice, Yelp, WorkJam and Forge, HungryPanda, QikServe and FreedomPay, Tablelist, xtraCHEF, Perk Labs and blixr. NLRB Issues Joint-Employer Ruling. As a result, the final rule provides clear guidance in this significant area of the law.

Mobile Ordering 113

Mobile Ordering Front of House Customer Experience Back of House 113

Black Box Intelligence

JUNE 14, 2023

Top 3 SOTI Takeaways The Slowdown in Sales, Traffic & Average Guest Check Growth April marked the industry’s weakest sales growth since July, making it the second-worst month in over two years. Unfortunately, the answer is not that clear-cut.

Webinar 81

Webinar Employee Relations Point of Sale Customer Service 81

Modern Restaurant Management

MARCH 13, 2020

BWW Franchisee Acquisition Completed. CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. DRH’s common stockholders received $1.05 per share in cash.

Franchise 115

Franchise Franchising Customer Experience Customer Service 115

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 120

Bar Cash Management Loyalty Program Point of Sale 120

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR for Sale. This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options.

Kitchen Safety 133

Kitchen Safety Online Ordering Food Safety Point of Sale 133

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 118

Mobile Ordering Online Ordering Food Order Recycling 118

Modern Restaurant Management

DECEMBER 13, 2019

This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America. NLRB Approves McDonald's Settlements. The Board concluded that the settlements will provide a full remedy for all alleged substantive violations.

Mobile Ordering 90

Mobile Ordering Catering POS Customer Experience 90

Apicbase

JUNE 20, 2022

You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. However, the most important thing is to engage with the right franchisees. The tips and examples in this guide will help you to find the right business partners and increase franchisee retention. We’ll cover: What is a restaurant franchisee?

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

Webinar 185

Webinar Customer Experience Mobile Ordering Customer Service 185