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After successfully opening a second location in Kernersville, NC, and planning for a third one, the fast-casual gourmet slider brand has started franchising and plans to grow strategically in the Southeast region. What are some key trends you expect to affect the franchise landscape this year and in years ahead?
On October 1st in Chicago, Meta’s Restaurant Summit brought together more than 100 marketers from some of the most recognizable franchises in the industry for a buffet of diverse programming, discussion, and exploration into the world of restaurants.
In April, we wrote about Crumbl , and a strange anomaly in its franchise disclosure document, showing that while average profitability per store was up, median profitability was down. The chain was established in 2017 and grew rapidly through franchising. By Jonathan Maze on Jul. Photo: Shutterstock. By Jonathan Maze on Jul.
. – Jay Fiske, President, Powerhouse Dynamics Beyond the App: Loyalty and Data-Driven Personalization In 2025, loyalty and digital innovation are set to shape the QSR industry more than ever. A great example of this is McAlister’s Club MCA – designed to elevate the guest experience for loyalty members.
Intentional Menu Engineering Tapping into seasonal menus and limited time offers (LTOs) requires thoughtful, intentional planning. At Sweet Paris, our strategic seasonal LTOs leverage ingredients that are executable and maintain operational ease while tapping into flavors that are trending and pair well with existing menu offerings.
Bret had a chance to sample menu items from Sunny’s, a breakfast-lunch spot, and Chez Frites, a bistro offering the familiar French plate of steak and fries along with a selection of seafood. Then Pat shares her interview with Matt Banton, VP of menu strategy and innovation at Cracker Barrel. By Patricia Cobe and Bret Thorn on Jul.
I plan to take that to the next level in this new chapter of BRIX Holdings’ ownership to grow the size, scale and infrastructure for all our franchise networks and systems,” he said in a statement. News franchising acquisitions finance Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains.
Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality. Franchise 2.0:
Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day. In 2025, we anticipate more restaurant brands will develop their own white-labeled digital wallets in partnership with companies like Ansa to provide customers easy-to-use payments with the added benefit of personalized loyalty incentives.
The private-equity firm owns a controlling stake in Fitzpatrick’s former company Driven Brands, which owns auto repair franchises like Maaco, Meineke and other brands. The entirely franchised brand has closed nearly 8,000 domestic locations over the past decade, more than any other U.S. system sales declined 3.8% last year, to $9.5
There are no immediate plans to franchise, said Christiana Luo, Big Way’s chief brand officer and co-founder. stores, and the menu will evolve as they see what works. The menu also includes boba, fruit teas and other drink options. By the end of next year, Big Way expects to have 30 units, about half of which will be in the U.S.,
Point-of-service (POS) systems: POS systems are data powerhouses, tracking information on sales, customer behavior, inventory, labor, vendor invoicing, promotional/coupon usage, loyaltyprograms, takeout/delivery orders and overall cash flow. How are new menu items selling across my stores? But that’s just the beginning.
Gross profit margin Gross profit margin measures how much money you have left over after COGS and is used to measure the profitability of your menu. You can go even deeper with menu engineering , which is the process of evaluating each menu item's sales (popularity) and gross profit margin (profitability). Smallwares.
Key Features for Restaurants Square’s tools for restaurants include customizable menu layouts and smart item grouping , making order management smoother. On top of that, its customer relationship management (CRM) tools support personalized loyaltyprograms, helping restaurants connect better with their customers.
This technology opens up a wide possibility of improvements and adaptations in the restaurant business that are too significant to overlook, some of which include: Restaurants can use these tabletop tablets to display their digital menu, which allows customers to place and send various orders directly to the kitchen.
He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. Konro is a Japanese-inspired concept known for a 10- to 14-course tasting menu, served at a chef’s counter with only 10 seats.
We’ve reimagined our drive-thru model, introduced new kitchen technology to improve throughput, and strengthened our loyaltyprogram to keep customers engaged. Very little brand loyalty or company allegiance existed; it was without a doubt a sellers market and whoever could pay the most per hour was winning. more an hour.
Nearly half (47 percent) of diners say they engage with loyaltyprograms at least once a week, up significantly from just 34 percent in 2023. To improve retention, operators are focused on technology that delivers structured onboarding programs, leadership development, and real-time feedback tools.
This is why it’s essential that operators invest in comprehensive training programs and foster a positive work environment. A well-trained, motivated workforce is the cornerstone of exceptional service and high-quality products – two factors that are critical to generating customer loyalty.
Even in the best of times, it’s mostly been an uphill battle for single location restaurants to compete with chain franchises. Diners became familiar with accessing menus via QR codes. Text and online ordering and self-service kiosks enabled with contactless payments became mainstays in franchises. Play to Your Strengths.
" Now the structure is in place to accelerate expansion outside California, without franchising. Premium Financing Explaining Crumbls franchise profitability The Bottom Line: The dessert chain has updated its franchise documents to show a median per-store net profit far better than was initially reported.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Clean Juice Celebrates Franchisees. million guests.
MRM Franchise Feed features the latest news in the restaurant and MUFSO franchising landscape. " Part of Famous Brands International, TCBY first opened in 1981 in Arkansas and currently has 250-plus franchise locations worldwide. ” Franchise opportunities remain in areas across the U.S., Happy Birthday, TCBY.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Dickey’s is now offering a franchise discount for existing Owners Operators. . Virtual Barbecue Pit. Hot for Dave's Hot Chicken. 10 units in Chicago.
MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. KFC Foundation Launches MyChange. “We are very excited about our partnership with SaverLife.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “With this product in hand, Meals on Wheels programs will be able to continue to deliver nutritious meals to homebound seniors while providing much needed financial relief.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.
MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyaltyprogram, a new website and easier online ordering.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Randy’s Donuts began franchising domestically in the summer of 2019. Randy's Donuts Plans Aggressive Expansion. In total, 165 stores are set to open.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.
Recognizing this shift, Freshii , a fast-casual franchise with hundreds of locations globally, created a corporate partnership that enables companies to offer meal kits and market baskets at a discount to their employees. and grocery boxes delivered directly to home offices.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Taco John’s Launches Aggressive Franchising Initiative. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.
AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.
Other advancements include: integrating data from various sources, including social media, reviews, and loyaltyprograms, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.
Restaurants, retailers and airlines have been using loyaltyprograms to drive revenue for nearly three centuries. From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyaltyprograms have become indispensable marketing tools.
. ” Our franchisees are concerned with their livelihood, and the well-being of their employees, we’ve tried to ensure we’re fully up to speed on all programs that might benefit our franchisees, and remain a resource to them.” and Canada. James Walker. . “Ensuring that they’re safe and cared for.
TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.
Here are some emerging advancements that will take automation to the next level in restaurants across the country: Contactless ordering upgrades : Artificial intelligence (AI) programs like Siri and Alexa already make activities like grocery shopping easier than ever.
Further, it has the potential to help customers place their orders where the menu can display past preferences and also upsell based on the available data. As the demand for robotics increases, solutions like franchising and bringing robots closer to home will augment market growth and penetration.
The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. " Restaurant real estate changes to align with consumer preference.
But even chain restaurants are shifting what a birthday celebration at one of their franchises looks like. Now, birthdays are a method of getting patrons to sign up for loyaltyprograms and other restaurant perks. If it’s appropriate, we ‘sparkle’ the table when they sit with some prosecco or sparkling wine.”
And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Those who can harness technological tools like online ordering and loyaltyprograms are better positioned to succeed ,,, minimizing friction for the end user” (2).
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