Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” The company already signed nine franchise licenses with three new franchisees. PJ’s Coffee offers a proven franchise structure with strategic corporate support.

Franchising 414

Franchising Franchise Catering Online Ordering 414

Modern Restaurant Management

APRIL 9, 2020

The following seven tips can help restaurant managers and HR professionals navigate risk in this rapidly evolving pandemic, especially as restaurants in many jurisdictions are required to operate solely with take-out or delivery service options. HR is tasked with more than the safety of employees. Share Guidance.

Leadership 558

Leadership Kitchen Safety Employee Relations Tip Distribution 558

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. California Pizza Kitchen (CPK) plans to bring its signature California-style pizzas, pastas, salads and more to Canada for the first time. CPK Heads North.

Franchising 383

Franchising Franchise Fast Casual 2019 383

Modern Restaurant Management

AUGUST 31, 2020

As consumers seek clean products without chemicals or human-made modifications to put in their bodies, they are taking more notice of organic ingredients to boost their health and wellness. It is essential to understand that it is not as simple as filling out an application. An Industry Microcosm.

Food 596

Food Food Supply Franchising Franchise 596

Modern Restaurant Management

JANUARY 26, 2021

Whether it’s offering dining in, takeout or delivery, businesses are committed to keeping their employees safe and helping a cautious public feel more confident about eating out again. At Buffalo Wings & Rings, the health and safety of our guests and staff is our number one priority. We’ll Take Those Menus for You.

Kitchen Safety 508

Kitchen Safety Food Safety Dine-in Delivery 508

Modern Restaurant Management

APRIL 18, 2025

For starters, their plans include using AI agents to run repetitive admin; applying voice-automated AI to drive-through and back-office operations; implementing computer vision to speed up meal delivery; and sensor-tagging hard-working kitchen kit to predict maintenance needs.

Food 221

Food Kitchen Safety Food Order Food Safety 221

Modern Restaurant Management

DECEMBER 17, 2024

For instance, at GoTo Foods, we’re taking a “four-wall” strategic approach, where our brands offer personalized messages and tailored experiences for customers within physical locations, creating a cohesive, omnichannel connection that extends beyond digital touchpoints.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

JUNE 30, 2021

Arkansas Enacts Food Freedom Act : On April 30, 2021, Arkansas enacted the Food Freedom Act that exempts certain producers of homemade foods or drinks products from any state food safety licensure, certification, or inspection. The law allows home cooks to prepare meals from their homes and sell to consumers without being a licensed kitchen.

2021 474

2021 Restaurant Law Kitchen Safety Food Safety 474

Modern Restaurant Management

MARCH 16, 2020

To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Click here to learn the 10 steps to take now. “We applaud the announcement of steps the company is taking to help restaurant businesses large and small in communities across America during this difficult time.”

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

AUGUST 5, 2020

The product will be rolled out in phases, with an introductory product available in the North American market in the coming weeks. “The bites are baked just right; choose a dip then take a sip! Eating out has changed and consumers are looking for a safer, contactless dining experience. NCR Adds Contactless Solution.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 19, 2020

" Take a listen here to learn about Scott Patterson's entrepreneurial venture into the world of coffee and reach out to Castiglia with any topic or guest suggestions at bcastiglia@modernrestaurantmanagement.com. Restaurant of the Future Panel. 20 at 4 p.m. . 20 at 4 p.m.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JUNE 24, 2020

With On-Demand Delivery for Square Online Store, sellers can take control of their fulfillment process by offering delivery to their loyal customer base directly from their own website. Search filter : A new filter allows users to easily find which hotels and restaurants are taking these added safety precautions.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

APRIL 20, 2020

“With Feed the Front Line, you can order a meal in under a minute, and ezCater figures out how to get it to the hospital reliably. Newark Working Kitchens. “We are excited to partner with SevenRooms as they share in this vision of doing whatever it takes to help restaurants succeed in the face of uncertainty.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

MAY 12, 2022

The first step, of course, is figuring out what you want to sell. Once you know what your product is, cost out the recipe as you currently make it. Next comes figuring out how much to make. First, take stock of normal in-house use in the kitchen – consider how frequently are you making batches in your own restaurants.

Retail 450

Retail Certification Seasonal Menu Insurance 450

7 Shifts

AUGUST 19, 2020

This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service. Providing a restaurant staff training manual to new staff also suggests you take their role—and career development—seriously.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. We really appreciate them being proactive and reaching out to us during a time that we couldn't even digest what was happening."

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. " Restaurant real estate changes to align with consumer preference.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

SEPTEMBER 30, 2020

The survey results reveal that 35 percent of respondents feel the same level of comfort dining out now as they did at the beginning of the pandemic. Some highlights inlcude: Consumers' projected dining out frequency. Some highlights inlcude: Consumers' projected dining out frequency. Primary reasons for dining out less.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

DECEMBER 21, 2020

Yet at the same time, every marketer blasted out email updates “we’re in this together” filling consumer’s inboxes, rendering email virtually ineffective and driving down open rates from the pre-pandemic abysmal 20 percent. When you give back to the community, the community takes care of you.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

SEPTEMBER 15, 2020

Single restaurant proprietors and large franchise chains alike utilize SALIDO’s enterprise-level solution to revamp traditional and outdated operational systems. “We have officially rolled out SALIDO to support all of our flagship stores across the United States and Canada and are looking forward to continuing our partnership.”

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Lavu

JUNE 20, 2025

How Virtual Reality Is Shaping New Restaurant Technology for Staff Onboarding Training a new hire takes time and patience, whether it’s to be a server, a cashier or cook. Their software allows new hires to take a 360-degree tour of the facility, follow other employees on the floor, and test new skills in simulated scenarios.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Modern Restaurant Management

JANUARY 8, 2024

. – Eric Cohen, Chief Executive Officer and Founder at Merchant Advocate Restaurants will need to prioritize loyalty programs in 2024 and leverage AI to make them effective Despite dining out being a regular part of social life in the U.S., restaurant loyalty programs are often rank lowest in quality compared to other industries.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

SpotOn

FEBRUARY 26, 2025

Restaurant P&L basics Sales Cost of Goods Sold (COGS) Labor costs Overhead costs Profit and profit margins Using your P&L statement Restaurant P&L basics A restaurant profit and loss statement is a spreadsheet that shows how all your money is coming in (sales) and where it's going out (costs). Pretty substantial. Smallwares.

Point of Sale 88

Point of Sale License Insurance POS 88

Modern Restaurant Management

MARCH 24, 2020

While it is not the outcome we wanted, amid all the uncertainty around the COVID-19 pandemic and the immense strain it has put our industry, the safety of our attendees, exhibitors, sponsors, vendor partners and our own staff is paramount. This is our community and we all must be kept safe.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

Goliath Consulting

AUGUST 27, 2021

Artificial intelligence robots are taking over the food industry and the world. Are robots taking over? With most advanced technology involving artificial intelligence, people are worried about them taking over their jobs. However, robots are only here to help humans out, not kick them out. Robots in fast-food.

Food 221

Food Kitchen Safety Mobile Ordering Food Order 221

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

Modern Restaurant Management

MARCH 16, 2020

89 percent of Americans in the workforce said they consciously take steps to avoid the germs of sick co-workers or colleagues. 65 percent wipe down bathroom and kitchen surfaces. faster, and restaurants need to take notice to guarantee happier customers and increase revenue. ” is becoming “How may I take your order?”

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

JANUARY 9, 2020

Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. ’s unmatched scale and strengths in franchising, purchasing and brand-building.” Brands’ global scale, resources and franchising capabilities. ” Chasing DoorDash.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Modern Restaurant Management

OCTOBER 16, 2019

The robotic kitchen runs on batteries instead of a diesel generator. Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. Door Dash Shared Kitchen. ?DoorDash?

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

NOVEMBER 5, 2019

While we'd prefer a bit wider margin of safety at current levels, we'd encourage investors to take advantage of any post-transition weakness in the stock." We are proud to support the Food Waste Reduction Alliance and look forward to working with our partners to putting an end to food waste.”

Waste 253

Waste Food Leadership Customer Service 253

Apicbase

MAY 18, 2022

You don’t have to be Starbucks or Mcdonald’s to win at franchising, but you have to get the basics right. We’ve studied small and midsize restaurant groups and found ten essential elements for running a successful restaurant franchise business. How To Franchise A Restaurant? Where will my franchises be located?

Franchising 52

Franchising Franchise Sustainability Document 52

Apicbase

APRIL 20, 2022

Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. In this post, we are NOT exploring the benefits of a restaurant franchise. We’ve included those at the bottom of the page to give you a complete picture of the risks of franchising your foodservice brand.

Franchising 52

Franchising Franchise Cash Management Kitchen Safety 52