7 Shifts

JANUARY 10, 2024

RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more. These systems offer a unified solution for sales, inventory, and customer management. How does a restaurant management system work?

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more. These systems offer a unified solution for sales, inventory, and customer management. How does a restaurant management system work?

Management 195

Management Management Point of Sale POS 195

Modern Restaurant Management

NOVEMBER 16, 2021

Today’s restaurants are expected to deliver an Amazon-like experience: know customers’ preferences and dining habits and deliver food, whether tableside or to their front doors, without delay. Going digital – increasingly a top choice among restaurant management. Say you’re overseeing 500 locations nationwide.

Customer Experience 199

Customer Experience Operations Loyalty Program Front of House 199

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Favorite Super Bowl Foods A JeffBet study revealed America’s favorite Super Bowl foods, with some gameday classics appearing further down the list than you might expect. million times per month.

2024 191

2024 Loyalty Program Food Order 2030 191

Lavu

NOVEMBER 17, 2023

This low profit margin can be attributed to the high overhead costs associated with running a restaurant, including rent, labor, food and beverage costs, and utilities, often account for a major chunk of your expenses, making it challenging to increase your restaurant profit margin. To enhance profits, effective food cost management is key.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. trillion), while food-at-home spending grew by 10%.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JANUARY 31, 2024

Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. What can restaurant operators do to better handle inventory and labor challenges?

2024 199

2024 Online Ordering Website Management 2023 199

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

Modern Restaurant Management

JULY 13, 2021

Personalization is a key ingredient to dishing up a comprehensive customer experience, capturing valuable data and enabling brands to reach out to customers though several touchpoints that create the customer journey: the drive-thru, menu board, branded apps, kiosks and loyalty programs.

Loyalty Program 209

Loyalty Program Fast Casual Customer Experience Customer Service 209

Modern Restaurant Management

NOVEMBER 30, 2023

Streamlining Inventory and Menu Studies show that restaurants waste an average of four percent to 10 percent of all the inventory they purchase. By delving into order histories and discerning customer preferences, operators can devise targeted loyalty initiatives or discounts.

POS 116

POS Operations Loyalty Program Seasonal Menu 116

Squirrel Systems

APRIL 22, 2024

Managers can track inventory, monitor sales patterns, and manage staffing anywhere. Moreover, integration with other services like online ordering platforms and loyalty programs offers a seamless management experience. Robots can handle tasks ranging from food preparation to delivery to tables and even interacting with guests.

Technology 111

Technology Dietary Restrictions Loyalty Program Download 111

Modern Restaurant Management

SEPTEMBER 14, 2022

AI-based robots cook your food and deliver meals on time without missing a beat. AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them.

Front of House 204

Front of House Mobile Ordering Loyalty Program Back of House 204

The Restaurant Times

JUNE 6, 2023

Restaurant management software revolutionizes food establishments’ operations by providing efficient tools to manage inventory and control costs. With the complexities of running a restaurant, tracking inventory manually can be time-consuming and prone to errors.

Inventory 52

Inventory Management Management Food Supply 52

Modern Restaurant Management

JUNE 15, 2021

Inventory stock changed significantly. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. In the best of circumstances, they should be linked to inventory and automated kitchens.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Squirrel Systems

MAY 3, 2024

Control Food Costs One of the most effective ways to improve margins is by controlling food costs. This involves meticulous inventory management to prevent overordering and minimize waste. Ensuring quick service, high food quality, and a pleasant dining environment can make a significant difference.

Pricing 98

Pricing Loyalty Program Waste Social Media 98

MBB Hospitality

NOVEMBER 15, 2023

In the restaurant industry, managing food costs is not just an operational task—it’s a strategic imperative. Understanding and optimizing restaurant food costs can be the difference between profitability and financial struggle. This means going beyond the surface to scrutinize every aspect of your food expenses.

Seasonal Menu 52

Seasonal Menu Food Waste Loyalty Program 52

Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

DECEMBER 26, 2023

Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.

Dietary Restrictions 120

Dietary Restrictions 2024 Food Safety Food Supply 120

Modern Restaurant Management

DECEMBER 21, 2022

The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams. Slow movers tie up inventory -and the cash needed to by that inventory. – Tim McLaughlin, Founder & CEO, GoTab. "We

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Restaurant365

FEBRUARY 25, 2020

Just as there is no single food and drink formula for restaurant industry success, there is no simple formula for a healthy profit margin. Your restaurant profit margin can be influenced by food and inventory trends, your geographic location, the state of the broader economy, and a wide range of other factors.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. Loyalty will continue to get more personal and less transactional.

2023 166

2023 Loyalty Program Fast Casual Customer Experience 166

Modern Restaurant Management

JUNE 18, 2020

The concept now branded Freshii WFH (Work From Home), is an offshoot of their COVID response program, which focused on local hospitals and provided meals to front-line doctors and nurses in a safe and timely fashion. If restaurants aren’t ordering as much food to serve in house, suppliers end up with a backlog of perishable goods.

Supplies 163

Supplies Innovation Food Supply Loyalty Program 163

The Rail

DECEMBER 11, 2023

Through leveraging advanced machine learning and real-time data, digital ordering platforms can be an incisive tool when it comes to brand loyalty and customer retention. Taking the next step in readying your restaurant or food delivery service for digital ordering can come with many benefits.

Loyalty Program 59

Loyalty Program Ordering Mobile Ordering Online Ordering 59

7 Shifts

DECEMBER 18, 2019

Give BOGO a go Even though eating alone is a growing trend , food remains a fundamentally social experience. Take your food outside Encourage your guests to grab some grub and enjoy the crisp fall air with portable meals. Whether they split the deal with a friend or save the second item for dinner, you’ll benefit from a bigger check.

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Squirrel Systems

MAY 17, 2024

Cost Management : Monitor costs, including food, labor, and overhead. Look for opportunities to negotiate better terms with suppliers and optimize inventory management. This could include offering catering services, launching a food truck, or selling branded merchandise.

Operations 52

Operations Loyalty Program Cash Management Point of Sale 52

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. Doing so involves more than just the food your diners leave behind.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Hiring is routinely one of the most difficult tasks in food service. Inventory management systems. US Chamber: 64 Grants, Loans and Programs to Benefit Your Small Business.

Point of Sale 398

Point of Sale Back of House Document Download 398

OneDine

SEPTEMBER 26, 2023

Running a successful restaurant requires more than just delicious food and a welcoming ambiance. Embrace Loyalty Programs: Cultivating Loyal Customers Loyalty programs are an invaluable asset for any restaurant seeking to build a loyal customer base.

Loyalty Program 52

Loyalty Program Social Media Sustainability Waste 52

7 Shifts

MARCH 10, 2022

Their impressive list of features also includes the ability to make real-time menu and inventory changes and to split bills - a task that often produces splitting headaches - with ease. While the platform works for restaurants of all sizes, it's most popular with QSRs like cafes, food trucks, and breweries. Team Communication.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

DECEMBER 16, 2021

Accurate forecasts help drive “smart” restaurant operations, like using daily sales to drive inventory decisions in smart ordering or smart prep. Research has long suggested service with a smile reinforces the relationship between restaurant and customer, increasing tips and loyalty. However, there is a fine line.

2022 185

2022 Hospitality Loyalty Program Point of Sale 185

7 Shifts

OCTOBER 15, 2020

Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.” The program ultimately supported 95 restaurants and 1,000 workers in the industry.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Apicbase

NOVEMBER 4, 2022

Apicbase partner Yollty , a loyalty software based in Luxembourg, takes a closer look at the critical areas of digital transformation in hospitality. This ensures food consistency across branches, allowing restaurateurs to update and add new recipes in real-time, without worrying about taking long hours to consolidate their menus. .

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Allergens 52

Lavu

NOVEMBER 27, 2019

Food trucks are fueled by more than just diesel. Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. Today, we list the must-have technologies for food trucks. Using a specialized Food Truck POS system is a no-brainer.

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

Culinary Cues

AUGUST 28, 2020

For the restaurant operator caught up in the current, somewhat bleak reality of the business environment we are living in – there is hope in knowing how resilient the business of food can be. Remember that guest chef program that you tried before – do it again with real gusto – hype it up – make it your signature. HOSPITALITY FIRST.

Social Media 435

Social Media Communication Loyalty Program Training 435