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In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities. But this isn’t the only way hackers can take advantage of the supply chain to target restaurants.
Minimizing Menu Price Increases : Just because diners are still eating out and ordering in, does not mean they are happy about higher menu prices. Optimize Supply Chains : Use AI inventory tools to reduce food waste and ensure your supply chain is as efficient as possible.
Steady OnlineOrdering Brings Food Waste, Donations to the Forefront of Priorities Orderingfoodonline increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.
Jennifer Ashcraft admits the first thing that attracted her about Capriotti’s was its name, but it was the food that has made her stay and become the first franchisee in Alabama. Once I found the name and liked the concept, we planned to try the food on an upcoming trip to NYC. After that, I was hooked. I am in the shop a lot.
were registered on food delivery platforms like Grubhub, DoorDash, and Uber Eats. For example, an app might offer 15% off your first order. They will create multiple fake accounts in bulk and then sell them to those looking for a discount on food. What are some common fraud activities you are seeing that affect restaurants?
For example, implementing procedures to monitor inventory closely can prevent overstocking or food spoilage, while clear cleaning and maintenance schedules ensure the proper use and consumption of supplies. Ask a team member to post social media updates or answer customer inquiries online.
There is an opportunity for restaurants that can modernize in a way that meets the needs of the diner while simultaneously overcoming food, labor, and technological challenges to run more predictable and profitable businesses. It certainly isn’t an easy proposition – but a holistic approach to restaurant modernization is critical.
Photo: Shutterstock Value, convenience and food quality are the three big drivers that will draw consumers into a restaurant for breakfast. The report also found that there’s a slight shift away from takeout toward dine-in visits, but when consumers opt for breakfast off-premise, onlineordering and mobile payment rules.
Understanding Broader Industry Shifts : Economic fluctuations, staffing shortages, supply chain issues, and changing consumer expectations all directly impact our clients' businesses. Restaurants and bars had to quickly pivot, letting guests know how to orderonline, if dine-in was available, or what safety protocols were in place.
Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.
Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Beyond mobile ordering, restaurant apps support operations in ways that were never available before. Onlineordering and delivery apps. Here is an example of a restaurants branded app.
Is onlineordering inefficient? Do you lose money due to food waste? Experiencing over-ordering or last-minute shortages? Are you aiming to speed up service, cut labor costs, or increase online sales? Are labor costs too high? The best tech investments solve real problems. Too many missed reservations?
Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.
A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. They tell you how much money your restaurant keeps after paying for everything from food costs to labor expenses to utilities and rent. Keep them too low, and youre losing your net profit margin every time someone orders.
Restaurant Partners Making a Difference in the LA Fire Relief Efforts The ChowNow restaurant partners on this list have demonstrated the unbelievable power of food to bring people together and provide comfort in times of need, transforming their restaurants into hubs of community care and relief.
It’s the foundation of knowing your actual food cost. When done correctly, dish costing helps you control food costs, reduce food waste, and price items in a way that supports your restaurant’s financial health without alienating guests. Accuracy matters, especially when food prices fluctuate.
With cloud-based software and platforms like Microsoft Teams, restaurants can standardize processes across multiple locations and speed up supply management. Consistent Equipment Across Locations : Using standardized equipment across all locations, such as commercial deep fryers , ensures consistency in food preparation and quality.
05, 2025 Facebook Twitter LinkedIn The average workplace catering order size is up 12% to about $420. But restaurants must optimize their online presence and present an appealing menu to get a piece of that growing pie. Hint: The menu matters a lot. By Patricia Cobe and Bret Thorn on Aug. Subscribe on Apple Podcasts. Sign up here.
per share for the onlineordering and payment company just four years after Olo went public. per share for the onlineordering and payment company just four years after Olo went public. per share for the onlineordering and payment company just four years after Olo went public. By Jonathan Maze on Jul.
Restaurant onlineordering has emerged as a crucial aspect of the food service industry, reshaping restaurant operation strategies and fostering growth in restaurant delivery services. This article explores how onlineordering is advancing and highlights the key concerns for businesses aiming to stay competitive.
Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position. Food Costs: How to calculate the cost of each dish Lets start with the basics: how much does it actually cost you to make each item on your menu? Set prices too low, and youre leaving money on the table.
The two fan favorites, off the chicken chain’s menu for several years, are returning as limited-time offers while supplies last. Potato Wedges were discontinued in 2020, but the Louisville, Kentucky, fast-food brand reported that since then, the call for their return garnered thousands of social media comments and online petition signatures.
A bar is a profitable business option if you’re looking to enter the food industry. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services. Analyze your product mix Review the drinks and food items you sell the most and least.
The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of water, land, CO2, and oil saved by eating vegan burgers. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.
Was there a time when you had to adapt to last-minute changes, such as staff illness or unexpected supply shortages? Supply shortages require a different approach. Complaints are inevitable in the food industry, but did you know that most people would rather leave a negative comment online than talk in person?
Turn off onlineordering If you’re closed or scaling back your operations, turn off onlineordering. Potential guests won’t be able to order from your restaurant, so there won’t be any miscommunications.
In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. Perkins American Food Co. percent from 2025 to 2033 and reach US$ 345.6
Dining habits change, food costs fluctuate, and customer preferences can shift depending on what’s trending. The clues are subtle at first: a dip in orders here, a negative note in a review there. That’s when it’s time to take a closer look at your food costs and how they’re impacting your bottom line. But together they add up.
One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included. Onlineordering speeds up takeout with fewer mix-ups.
These trends are driven by Millennial and Gen Z consumers, who are more willing to pay a premium for sustainable products; those consumers also tend to be more online and acutely aware of the impact of business practices on the lives of people and the future of the planet. Green Restaurant and Slow Food were others we considered.
Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. I think smart, AI-enabled platforms will turn data into intelligence around visit frequency, ordering, traffic patterns and more.
Rising Food Costs Are Straining Restaurant Finances According to TouchBistro's 2025 State of Restaurants report , food costs remain the number one source of financial strain for restaurant owners, with 26 percent citing it as their biggest financial challenge. Seven Reasons to Make Business Credit a Priority 1.
deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. By Jonathan Maze on Jul. Photo courtesy of Domino's. price point.
Zero-waste, high-fiber snack bars Food What operators should know about ancient grains Sponsored content from our partner Furmano’s on Jul. If you’re looking to incorporate international dishes into your menu, either to explore global themes or for educational food programs, ancient grain-based options are a great choice.
Big tech vendors such as Toast, Olo and DoorDash are making moves aimed at using customer data to enable more personalized service, both in the dining room and online. Onlineordering provider Olo has long beaten the drum for using digital order data to shape marketing. Toast is just the latest example.
Jeff had nailed bagel making by then, and started selling his bagels online, using social media. “The It’s a point-of-sale system that allows the team to pack orders, and it’s integrated with third-party delivery partners. But I was having fun.” Then the pandemic shut everything down. We’d sell out. Bagels are trending these days.
Whether you’re connecting loyalty programs, onlineordering, or inventory tools, open APIs make it possible to tailor your POS to match your exact operational needs. Customers can orderonline as a guest or create a profile, then order the food through their preferred delivery platform, pay, and anticipate delivery.
Bengaluru, India) Wed, 25 Jun – Conflict in the Middle East may disrupt coffee supply chains and raise costs, although ceasefire holds steady. Research from the oat milk brand shows that 63% of UK consumers order flavoured hot coffee and 87% order flavoured iced. Exports reached US $1.28 billion in 2023/24, up from US $1.14
Photo: Shutterstock Value, convenience and food quality are the three big drivers that will draw consumers into a restaurant for breakfast. The report also found that there’s a slight shift away from takeout toward dine-in visits, but when consumers opt for breakfast off-premise, onlineordering and mobile payment rules.
The idea is for your restaurant to reflect the festive spirit while taking into account the realities of supply chain pressures and inflation. With this information, you'll know how many employees to schedule and how many foodsupplies to order.
Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. Whether its managing inventory, handling onlineorders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency.
Today, driving positive customer feedback via online channels is now equally as important as having a great location. No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. These core elements never go out of style.
The restaurant business is a dynamic, fast-paced world where passion for food and hospitality often takes center stage. Track and Categorize Expenses From food and beverage purchases to cleaning supplies, marketing costs, and utility bills, every expense needs to be recorded and categorized correctly.
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