Modern Restaurant Management

JUNE 18, 2020

The concept now branded Freshii WFH (Work From Home), is an offshoot of their COVID response program, which focused on local hospitals and provided meals to front-line doctors and nurses in a safe and timely fashion. ” Reviving The Supply Chain. and grocery boxes delivered directly to home offices.

Supplies 160

Supplies Innovation Food Supply Loyalty Program 160

Modern Restaurant Management

JANUARY 11, 2024

Value Your Staff Employee turnover in the hospitality industry is always high as many young people use these positions as starter jobs to help build work experience before moving on to college or other professional positions. percent according to Toast , a leading publication reporting on the hospitality industry.

Management 160

Management Management Back of House Customer Service 160

Modern Restaurant Management

SEPTEMBER 14, 2022

AI-based robots cook your food and deliver meals on time without missing a beat. AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them.

Front of House 201

Front of House Mobile Ordering Loyalty Program Back of House 201

Modern Restaurant Management

DECEMBER 17, 2021

Meanwhile, food service workers are in high demand. The Bureau of Labor Statistics reported that the food service workforce decreased by 42,000 individuals in August 2021. Exhibit A: Starbucks launched their loyalty program happy hour where customers can redeem a BOGO promotional offer and earn double stars.

Loyalty Program 179

Loyalty Program Customer Experience Mobile Ordering Customer Service 179

Future Food

MAY 5, 2020

Hospitality in Australia Emerging from under the Pandemic Restrictions Staying positive, finding the silver lining & planning for the ‘next normal’. Image via Frameweb. Charlie Carrington pivoted to delivery home meal box but tied in video master class.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Modern Restaurant Management

MAY 9, 2023

There has been an avalanche of commentary and analysis on how automation and AI have collectively helped restaurants cope with now all-too-familiar challenges: labor, supply, inflation. Worryingly, in the same study 3 in 5 respondents said a business would lose their loyalty if what they’re offered is “un-personalized.”

Mobile Ordering 165

Mobile Ordering Customer Experience Seasonal Menu Loyalty Program 165

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. – Tim McLaughlin, Founder & CEO, GoTab. "We

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. trillion), while food-at-home spending grew by 10%.

2024 52

2024 Operations 2023 Loyalty Program 52

Cheetah

MAY 11, 2021

The pandemic has brought us face to face with the vulnerabilities of the global supply chain in all industries. Food and beverage hospitality certainly felt the impact as shortages in products like Heinz ketchup , bubble tea , and even meat and poultry exposed just how intricate the dependencies are. Need a wholesale supplier?

Back of House 148

Back of House Front of House Food Supply Coaching 148

7 Shifts

JULY 16, 2021

Do they serve just coffee or small foods as well? Rent, equipment costs, supplies, marketing, and paying staff are among the costs you'll incur when just starting. A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program?

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

DECEMBER 28, 2020

The younger generations don’t just want great food, they expect memorable experiences. Making guests feel that their food is being prepared and served in a safe way will be integral. They’re going to be looking for more visibility into the production of their foods and look for continued ingredient transparency from brands.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

APRIL 11, 2022

As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. percent increase in average US hourly wages in 2021, specifically noting a rapid rise in wages for leisure and hospitality workers. Get Creative. Promote Yourself.

Healthcare 199

Healthcare Cash Management Social Media Communication 199

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). Personalization Drives Brand Loyalty.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Modern Restaurant Management

JANUARY 12, 2022

A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Modern Restaurant Management

DECEMBER 21, 2020

Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. We’ve also noticed the increased importance of loyalty programs at times like this.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Squirrel Systems

MAY 25, 2021

Restaurant POS Software Integrations The POS has been around for close to 150 years but looked and operated very differently back then to what we commonly see in restaurants, hospitality businesses, or retail spaces today. Loyalty Loyalty is often something that restaurants start to think about as they grow and mature.

POS 52

POS Loyalty Program Cash Management Point of Sale 52

Apicbase

DECEMBER 8, 2022

What will customers expect from food and hospitality brands? Predicting trends in the food-service industry is never easy because things change constantly. In addition, creating an exceptional customer experience at all touchpoints remains crucial to attracting customers, building loyalty and ensuring a stable revenue stream.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members. .”

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Transact

APRIL 2, 2020

At this point, most restaurants and food service establishments have closed their dining areas either by choice or by mandate and have limited service to takeout and delivery. Supply guests with hand sanitizers or disinfectant wipes if interacting directly with guests. Discard used gloves and wear new gloves before handling food.

Social Media 100

Social Media Kitchen Safety Food Safety Customer Service 100

The Restaurant Times

APRIL 24, 2021

Consistency And Quality (Supply Chain) . This helps you to monitor your supply chain operations easily. . The average staff turnover in Dubai’s hospitality industry is 30%. Although multiple factors contribute to gaining your customer loyalty. One important thing to understand about brand growth is consistency.

Technology 52

Technology Loyalty Program Online Ordering POS 52

Kounta

NOVEMBER 10, 2019

Data from The Australian Bureau of Statistics shows profit margins across the food services sector at 5% and falling, with only slightly more than half of businesses still open after four years. Loyalty programs remain a strong drawcard for coffee drinkers in Australia. Needless to say, it’s tough out there.

Loyalty Program 63

Loyalty Program Café Customer Service Customer Experience 63

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space.

Franchise 165

Franchise Franchising Loyalty Program 2022 165

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). Program, which has impacted more than 65 million students in 35 years. Since 2016, Pizza Hut has impacted over 22 million lives through its literacy initiatives and programs. Local Subway® Day Program Celebrates Nearly a Decade. A rebrand (June).

Franchise 92

Franchise Franchising Loyalty Program Book 92

Modern Restaurant Management

DECEMBER 16, 2019

Tripleseat released its first "Event Professionals Career" report, which compiled data from over 200 event planners in the hospitality industry to better understand the career of an event professional. Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4

2019 100

2019 Compost Mobile Ordering Point of Sale 100

EATER

JULY 22, 2021

Even before the pandemic, restaurants were in a precarious position, squeezed between ever-increasing rents, food costs, and payrolls. And that was before the fall and winter surges, which resulted in an exponential rise in virus-related hospitalizations and deaths , followed by new rounds of closures and restrictions.

Fine Dining 112

Fine Dining Back of House Dine-in Front of House 112

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Clinton Anderson, CEO, Fourth Enterprises.

2022 185

2022 Food Supply Mobile Ordering Customer Experience 185

Apicbase

JUNE 16, 2023

By regularly tracking his inventory and procurement metrics, Fabio was able to reduce his kitchens’ food costs by 18%. In the fast-paced world of the food service industry, having this kind of quick, daily check can be a game-changer. Food Cost Percentage This metric measures that proportion of your food cost with your overall sales.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across “Demand is up and supply is down—and when that happens we see a huge increase in velocity,” said CGA’s client solutions director Matthew Crompton.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

BNG Point of Sale

AUGUST 27, 2021

It is also not an easy one–regardless of the restaurant size and business model–with plenty of competition to contend with while trying to stay on top in terms of the quality food it serves and its prices. To do so, you will need to know how much each of your dishes cost per serving as well as the proportion of your food costs.

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. Food delivery was an already booming industry, but when COVID hit it increased even more. Obviously, we've learned we need to be more flexible.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. Loyalty will continue to get more personal and less transactional.

2023 164

2023 Loyalty Program Fast Casual Customer Experience 164

24/7 Waiter

JUNE 15, 2017

In fact, if you talk to restaurant marketing experts, they’ll all agree that technology has made it easier than ever to create and maintain customer loyalty in addition to earning you a lot of new customers, too. For instance, if you have a customer loyalty program, your app can make it easy to award them with each order.

Operations 28

Operations Loyalty Program Online Ordering Point of Sale 28

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. US Foods Ghost Kitchens. US Foods Holding Corp. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream.

Kitchen Safety 192

Kitchen Safety Loyalty Program Delivery Customer Service 192

Modern Restaurant Management

JUNE 17, 2021

“The food at Taco John’s was definitely a differentiator as I was doing my research in the industry. “As we expand to larger cities, restaurant entrepreneurs like Dara are just who we’re looking for – with a passion for the food, and his background in the industry, we definitely have a winner here.”

Franchise 140

Franchise Franchising Food Truck Loyalty Program 140