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“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.” That’s where the NEXT Flavor Report comes in.
Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. To do so, you must have an optimized website and engaging social media profiles.
Restaurants are going digital, with innovations like contactless ordering, reservation apps, and personalized marketing driven by data. It’s a new era of dining, where your favorite spot knows not only your name but also your order. Even small changes, like digital rewards, can make a big difference.
A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order.
If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Online ordering and delivery apps.
Whether youre an independent operator or part of a small chain, visibility is everything. Everything from food to labor is getting more expensive, which means restaurant margins are tighter than ever. A strong online presence means more visibility, more orders, and, ultimately, more revenue. Everything is getting more expensive.
A study by Harvard Business School found that a one-star increase in Yelp rating leads to a 5% to 9% increase in revenue. How To Set Up And Optimize Your Yelp Profile If you haven’t claimed your Yelp Business Page yet, that’s step one. That means no old logos, no grainy food pics, and no missing info.
These small, unassuming eateries—often with fewer than 20 tables—have long been celebrated for their cozy charm, unpretentious cuisine, and a welcoming spirit that turns every meal into a moment of connection. They are top spots for the best food in France. French bistros are more than just places to eat.
Its the number one way customers discover new restaurants and if your business isnt showing up in the search results, youre losing diners to competitors who are. With a few key optimizations, your restaurant can rank higher on Google, get noticed by people searching for places to eat, and ultimately drive more foot traffic and online orders.
Every online order, email sign up, and reward program interaction generates valuable insightsbut if that data just sits there, youre missing a major opportunity. Think about it: What if you could automatically send a special offer to a customer who hasnt ordered in a while? Or adjust your staffing schedule based on peak ordering times?
Providing good food is just the beginning. Service is about accuracy and efficiencytaking an order, delivering food, clearing a table. Whether its remembering a regulars order or simply offering a sincere greeting, small actions can build emotional loyalty that no discount or trend can match.
But without a clear budget, your restaurant risks losing customers to competitors who consistently promote their business. In this guide, youll learn how to create a budget that works for your business without overspending or second-guessing every decision. Do you want to drive more online orders? The good news?
Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.
Meaning, that a small percentage of inputs or efforts often account for the majority of results or effects. The Pareto Principle, also called the 80/20 Rule, can be seen in all types of contexts: Business: 80% of profits often come from 20% of customers or products. All you have to do is keep them happy. And when you do?
In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. Perkins American Food Co. percent from 2025 to 2033 and reach US$ 345.6
Influencer marketing sounds like something reserved for big-name brands with massive budgets and full-time social media managers. When their followers visit and have a great experience, it reinforces the influencer’s reputation as a trusted voice in the local food scene. It’s easy to see why so many operators are skeptical.
Thoughtful wording, typography, and design on the menu can impact how guests perceive value and can build excitement before anyone even tastes their food. Winning restaurant brands today aren’t just selling food; they’re selling a feeling, a community, and a cultural moment. Nuance also extends to the service.
With rapid advances happening across various industries, including the food industry, you might be wondering: What does AI have to do with running my restaurant? It allows AI to understand and respond to human language, which is how virtual assistants can answer customer questions or take online orders. The short answer?
Its not just about good food anymoreits about trust, reputation, and visibility. Whether someones deciding where to make a reservation or who gets their lunch order, what others say about you online carries real weight. Heres how reviews are shaping your business every day.
That’s a significant amount of lost business tied to something you can improve on your own, but the problem is that most operators have no idea where to begin fixing the issue. Whatever it is, your restaurant’s online presence is shaping the decision of whether or not they’ll place an order.
With 73% of the US population active on social media, it’s one of the easiest ways to reach new customers, show off your food, and drive more direct orders—especially among younger generations who discover new restaurants by scrolling their feeds, not searching Google Maps. Where do you start? Here’s what makes it so effective.
Los Angelenos have lost loved ones, homes, and businesses that were the result of a life’s work. We’ve gathered a list of some steps you can take to protect your business and some resources if your business has been impacted. In time LA will rebuild, though these scars will remain.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.
Super Bowl Sunday is one of the busiest days for restaurants and bars, as fans gather to enjoy the game, food, and drinks with friends and family. Takeout Specials Super Bowl Sunday is a peak day for takeout orders, so be sure to offer a dedicated takeout menu for those who prefer to enjoy the game at home.
Why It Helps Small Restaurants Email marketing is a budget-friendly, highly effective strategy ideal for small restaurants. High-quality food photos and engaging descriptions build excitement, enhancing customer anticipation and boosting attendance.
Make the reservation process easier While some people stay home for the holidays, others look for special experiences or want to go out for dinner in larger groups. When you have a reservation and waitlist platform , you can manage your unique experiences, reservations, and your waitlist all from just one place.
Whether you manage a busy caf or a full-service restaurant, these actionable tips can make a significant difference in your daily operations. Table turnover rate may vary depending on the type of restaurant, but it is an important metric to track for any restaurant business.
How It Works in the Restaurant Business In the restaurant biz, influencers share their dining experiences, spotlighting your culinary delights to their audience. Is it more foot traffic, increased online orders, or heightened brand awareness? Food Truck’s Partnership with Local Celebrities : Drew crowds to various locations.
We reserved Sunday nights to cook a more involved meal together. Gabriella: We are rarely going out because we live in a really small town; things arent open very late. Frequency: Once a week, or every other week if very stressed or very busy Typical cost: No more than $30 of additional ingredients Jennifer and Justin K.,
" They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Fast casual restaurants offer customers a dining option between fast food and full-service restaurants. Practically, this means higher quality food with the same speed and efficiency as fast food chains.
Today, its not just about serving food; its about crafting a digital experience that captures hearts and appetites. Understanding the Impact of Social Media on Restaurants Benefits of Social Media Marketing for Restaurants Increased Reservations and Orders Platforms like Instagram and Facebook help highlight your menu.
Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands.
Imagine a world where orders flow smoothly, inventory tracks itself, and guests feel like VIPs every time they walk in. Between juggling reservations, keeping the kitchen humming, and making sure guests leave with a smile, theres a lot on your plate. Thats what smart communication tools bring to the table. Thats AI at work.
We ordered a bunch of starters to keep us busy while we waited the hour for our chicken to be blasted in Zunis famed wood-fire oven. Good luck finding a chicken that small, even at upscale organic markets; and regular grocery store birds often weigh around 6 pounds. Step 2: Combine the salt and pepper in a small bowl.
Finding the best restaurant POS system isnt just about taking ordersits about unlocking smarter ways to run your business. From real-time inventory tracking to mobile ordering and multi-location management, the right POS helps restaurants grow faster and operate more efficiently. Thats where Lavu leads the way.
By leveraging data-driven tools, real-time reporting, and intelligent staff coordination, you can streamline operations, reduce wait times, and increase customer satisfaction—turning busy hours into consistent business wins. Start Serving Small Plates during Off-Peak Hours Modern dining behavior is partial to small plates.
I often travel alone as a result of my career, and business travel is changing too: for many companies, having large numbers of employees traveling isn’t financially prudent – but being a solo diner doesn’t mean our expectations around our dining experience have changed.
Unlike traditional setups, these systems provide real-time access to data, seamless updates, and remote management—making them ideal for today’s fast-paced food service environment. Lower Learning Curve Many restaurants’ goal is to grow the business. Unlike traditional models, SaaS platforms can accommodate the growth of a business.
"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.
17, 2025 Facebook Twitter LinkedIn DoorDash now offers services like reservations and advertising. Photo: Shutterstock Once upon a time, DoorDash was a spoke on a big wheel of restaurant ordering channels. Last month, DoorDash announced plans to acquire reservations and marketing service SevenRooms for $1.2 billion last year.
Let’s dive into some foolproof strategies to make your restaurant the go-to spot for food lovers. Are you catering to families, young professionals, or food enthusiasts? Guests should find menus, contact information, and reservation options without a hitch. Ensure it’s easy to navigate and mobile-friendly.
For established businesses, the situation is more complex. On our podcast, The Food Service Growth Show , Peter Schimpl , VP of Digital & IT at L’Osteria, used McDonald’s as an example. Order kiosks are a good example,” Peter says. Today, it’s hard to imagine a QSR without order kiosks.” It’s the norm. “It
Accurate sales reports are essential for making informed decisions in any restaurant or retail business. In this post, we’ll show you how using smart POS software can help fix inaccurate sales reports and give you a clear picture of your business performance—without the guesswork. That’s where smart POS software comes in.
Ever wonder why that craft cocktail at your local bar seems irresistible, or why you always end up ordering that premium coffee drink when you meant to get regular brew? ” A San Francisco-based business found that items in this sweet spot enjoy a 25-35% higher selection rate. Orders jumped 42%, and guests happily paid $5 more.
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