Modern Restaurant Management

JUNE 23, 2025

There's been a notable shift in how families celebrate holidays as recent data from Sauce saw a 38-percent jump in delivery orders on Mother's Day. For many, ordering in isn’t just about convenience, it’s a lifestyle choice. Streamlining kitchen workflows to ensure efficient order fulfillment.

Catering

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Let’s explore 26 proven online marketing strategies to help your restaurant thrive.

Book

Modern Restaurant Management

JULY 29, 2025

In order to address ongoing economic strains, more restaurant operators are choosing to strategically use technology and data to become "smarter, not smaller." Proactive Measures Against Tariffs and Rising Costs The lingering impact of tariffs, such as anticipated price hikes for imported spices, presents another hurdle.

Loyalty Program

ChowNow

FEBRUARY 13, 2025

77% of diners look at a restaurants website before going out to eat or ordering takeout or delivery. If you dont have a website, that means over three-quarters of the people near your restaurantyour potential customerswill never come in or place an order because they have no way to find you when theyre looking for a place to eat.

Social Media

ChowNow

FEBRUARY 12, 2025

Today, customers rely on Google searches, online reviews, and social media to decide where to eat. People want convenience, transparency, and a connection to the brands they support, and that starts with how you market your restaurant online. A strong online presence means more visibility, more orders, and, ultimately, more revenue.

2025

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House

EATER

MAY 14, 2025

This send is the second of a four-part series on restaurant growth, presented by Square. Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. We offer two pairings at night to go along with the food. Subscribe now for more stories like this.

Seating

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

Operations

Restaurant Business

AUGUST 5, 2025

05, 2025 Facebook Twitter LinkedIn The average workplace catering order size is up 12% to about $420. But restaurants must optimize their online presence and present an appealing menu to get a piece of that growing pie. Hint: The menu matters a lot. By Patricia Cobe and Bret Thorn on Aug. Subscribe on Apple Podcasts.

Catering

ChowNow

MARCH 27, 2025

Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position. Food Costs: How to calculate the cost of each dish Lets start with the basics: how much does it actually cost you to make each item on your menu? Set prices too low, and youre leaving money on the table.

Pricing

ChowNow

JULY 11, 2025

When going through the ordering process, diners want three things: Speed Ease Clarity Your menu categories have more to do with delivering on those expectations than you might think. A well-organized menu—whether it’s a physical menu or an online menu—guides guests quickly to what they’re craving.

Menu

Goliath Consulting

APRIL 5, 2025

Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. High-Quality Food and Presentation Delivering dishes that match or exceed customer expectations is critical. Ensure consistency in flavor, temperature, and presentation.

Customer Experience

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. restaurants and retailers are facing a challenging 2025, according to a recent presentation by Fitch Ratings at the 2025 ICR Conference. .”

Marketing

Modern Restaurant Management

MAY 30, 2025

In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. Perkins American Food Co. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual

The Rail

APRIL 30, 2025

One BBC article highlights the words of Scott Magill, owner of WhoCult Coffee + Donuts, (Bridgend, UK), who said, Food is emotional, visual, and shareable exactly what social media thrives on. AI can also successfully identify trends, which can help an establishment stay relevant (and trendy) online.

Marketing

Modern Restaurant Management

DECEMBER 31, 2024

Participants reported continued food and labor cost increases, with 88 percent experiencing rising staff expenses, compared to 89 percent in last year’s annual survey, and 86 percent reporting an increase in food costs.

Franchising

The Rail

APRIL 6, 2025

Establishing a client database system helps you monitor vital data such as birthdays, anniversaries, food allergies, and preferred meals, therefore enabling customized service experiences. Online ordering systems that retain past orders simplify the takeout and delivery process, therefore motivating your customers to return for ease.

Guest Recovery

Modern Restaurant Management

DECEMBER 18, 2024

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. I think smart, AI-enabled platforms will turn data into intelligence around visit frequency, ordering, traffic patterns and more.

2025

7 Shifts

NOVEMBER 15, 2024

Complaints are inevitable in the food industry, but did you know that most people would rather leave a negative comment online than talk in person? They may train staff to double-check bills before presenting them to customers or implement digital billing systems that reduce human error. Moreover, customers are 1.78

Bar

Restaurant Clicks

JULY 22, 2025

What makes these restaurants stand out isn’t just the food, but the people behind them and the way they stick to what works. Each one has built a solid reputation for serving food people keep coming back for. While the setup is simple, the focus is on getting the food right.

Back of House

ChowNow

APRIL 25, 2025

Every restaurant concept should be intentional about their branding, from food trucks and cafes to brunch spots and fine dininggreat branding is how your restaurant stands out and stays memorable. Ask yourself: Why does my restaurant exist beyond serving great food? But how to brand a restaurant isnt always clear.

Mobile Ordering

ChowNow

JUNE 20, 2025

It gives people everything they need to make a decision about where to eat, including business hours, phone number, location, menu, photos, reviews, and links to online ordering, all in one place. Add high-quality photos of your food, staff, dining space, and even signage. Even minor differences (like “St.”

Online Ordering

Squirrel Systems

FEBRUARY 13, 2025

From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. No longer just a payment processing tool, your POS system can handle everything from order taking and payments to inventory tracking and customer data management.

2025

The Restaurant Group

MAY 31, 2025

High-quality food photos and engaging descriptions build excitement, enhancing customer anticipation and boosting attendance. Boost Online Orders Emails streamline the online ordering process with direct links and exclusive online promotions.

Email Marketing

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience.

Technology

Lavu

JULY 18, 2025

Whether you’re connecting loyalty programs, online ordering, or inventory tools, open APIs make it possible to tailor your POS to match your exact operational needs. Furthermore, open API presents the ability for software vendors to specialize and really create the best products.

POS

Lavu

MARCH 21, 2025

These menus not only improve accessibility for a diverse range of customers but also streamline restaurant operations by simplifying menu management and order processing. Heres what you need to know: Better Customer Experience : 17% fewer order mistakes and shorter wait times.

Customer Experience

Lavu

JULY 25, 2025

Whether you’re serving corporate lunches or private events, building a successful restaurant catering business requires more than just great food — it takes planning, streamlined operations, and the right technology. People already love your food, so why not capitalize on it and offer catering services as well? What’s next?

Catering

Lavu

JULY 11, 2025

As we move through 2025, this integrated system enables restaurants to manage every transaction—from online orders to in-store purchases—through a single, seamless platform. The company’s products include an award-winning mobile point-of-sale, online ordering, payment processing and accounts payable suite.

POS

SpotOn

NOVEMBER 21, 2024

With this information, you'll know how many employees to schedule and how many food supplies to order. Collect emails at every touchpoint, including reservations, loyalty sign-ups, digital receipts, and online orders. Grow your customer database The holidays are the perfect time to build your email list.

Loyalty Program

SpotOn

JUNE 27, 2025

Over the last several years, QR order and pay has gone from being a fringe technology to a widely used solution for restaurants, bars, breweries, and wineries. What started as a simple way to swap paper menus with contactless ordering during COVID quickly evolved into an operational solution to battle staff shortages and improve efficiency.

Mobile Ordering

Restaurant Clicks

JULY 18, 2025

These are the places people keep coming back to, not just for the food but also for the experience and the way they treat their customers. 30 – Blackburn’s BBQ Source: Blackburn’s BBQ Blackburn’s BBQ in Eagle Lake has become a local favorite since opening in 2017, first as a food truck before moving into a full restaurant.

Back of House

Lavu

JUNE 30, 2025

Running a successful restaurant today requires more than great food and friendly service—it demands smart technology that drives efficiency. A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business.

POS

The Restaurant Group

JANUARY 16, 2025

Building a strong online presence and participating in local events are great ways to grab attention and boost awareness. They might read online reviews, check out your menu, or look for deals. Stage 4: Experience This is the moment of truthwhen customers are at your restaurant or ordering online.

Social Media

Indoor Media

JANUARY 16, 2025

Because pizza isn’t just food—it’s an experience. How do you present your business to the world? Customers expect hot, fresh pizza when dining in, picking up, or ordering delivery. These can make patrons question the care you put into the food itself. Diners feel the food is prepared with care.

Website Management

Lavu

AUGUST 1, 2025

In 2019, no hour is off-limits when it comes to food consumption. Because happy hours are more about socializing than meals, orders tend to be placed continuously throughout them. Slim down your regular menu, offering just appetizers, small plates, and easy foods that can be shared in a group. Lavu can handle that.

POS

Restaurant Engine

MARCH 12, 2025

They can handle menu questions, help customers place an order or make a reservation, and they can even make personalized menu suggestions. For example, AI can track your customers’ ordering habits and offer rewards based on their preferences. AI-Powered Chatbots Enhance Engagement Do you have a chatbot on your website?

2025