Modern Restaurant Management

DECEMBER 17, 2021

If you’ve worked in the restaurant industry over the past decade, chances are you’ve heard these buzzwords championed as top business priorities and guiding principles for success. Meanwhile, food service workers are in high demand. Order accuracy is a pivotal part of the diner experience. Personalized.

Loyalty Program 188

Loyalty Program Customer Experience Mobile Ordering Customer Service 188

Modern Restaurant Management

OCTOBER 18, 2021

We saw “homegating” become a trend in 2020 and have concluded that because of the innovations being introduced in the space, it will continue for years to come as consumers are now accustomed to enjoying direct-to-consumer food and beverage options. The subscription includes several taco options, making ordering simple.

Loyalty Program 197

Loyalty Program Online Ordering Mobile Ordering Beverage 197

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Future Food

SEPTEMBER 6, 2023

Highlighting the Challenge While not all cost of living pressures affect the consumer segments in the same way, the current range and depth of cost pressures across the Australian economy has started to make an impact on F&B spend, eating out and sustainability of F&B businesses.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Highlighting the Challenge While not all cost of living pressures affect the consumer segments in the same way, the current range and depth of cost pressures across the Australian economy has started to make an impact on F&B spend, eating out and sustainability of F&B businesses.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

APRIL 14, 2023

Since the early 2000’s, technology has been drastically changing year-over-year, including the way we travel, book hotels, and order food and beverages. Mid-market businesses more often have the financial capacity and even more of the need across two or more locations.

Hospitality 88

Hospitality Mobile Ordering Small Business Loyalty Program 88

Modern Restaurant Management

APRIL 19, 2023

Text messaging is now mainstream for many restaurant and food retail businesses and their communications plans. It’s no surprise that restaurants big and small are tapping into text messages to reach their customers. And rightfully so. But sending a text does no good if no one receives it.

Loyalty Program 179

Loyalty Program Mobile Ordering Customer Service Small Business 179

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Quick Links Technology Relationships Food and Menus Technology trends to watch People are drawn to the restaurant business because they don’t want to be glued to a screen all day.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

7 Shifts

OCTOBER 15, 2020

Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.”

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly.

Management 120

Management Management Mobile Ordering Point of Sale 120

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. White Castle Employs Flippy the Robot.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JUNE 19, 2020

Leaders across all business sectors are accomplishing changes in days or weeks that normally would have taken months or years. Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

ChowNow

MARCH 17, 2021

It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. 42% of restaurants plan to invest in customer loyalty programs. 72% of consumers said they will make more of an effort to support small businesses in 2021. Restaurant Industry Statistics: Online Ordering.

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

Modern Restaurant Management

MAY 8, 2020

Marketing messaging must shift to encouraging already loyal customers to come out for contactless access to food, drive-through speediness or free delivery charges. 88 percent of consumers are cooking more meals at home since stay-at-home orders went into effect in March. Breaking down stats from the 700 surveyed consumers.

Marketing 177

Marketing Franchise Franchising Social Media 177

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. A solid foundation can be built with the right POS for all your information requirements and application needs, today and tomorrow, so you can focus on growing your business. Customer Engagement & Business Operations.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. In fact, 86 percent of consumers indicated that local restaurants and stores could proactively earn their business, even in the current climate.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

The Restaurant Times

DECEMBER 28, 2020

Loyal customers tend to order and spend more and are good for the business. While attracting new customers is vital for a restaurant business, it should never be done at the cost of old ones. Great food at a reasonable price, with a good ambiance and hospitality, completes an excellent dining experience.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

BNG Point of Sale

OCTOBER 13, 2021

These benefits are particularly strong for new business owners who must keep a close eye on profit. Business owners have many POS systems from which to choose. In this article, we take a closer look at each type of device and software and explain which features are helpful for a range of business types. Let’s review both.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Lavu

DECEMBER 16, 2019

We’ve seen it from the granddaddies of fast-food chains to local coffee shops and independent bars. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. Why an App for a Loyalty Program?

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

The Restaurant Times

NOVEMBER 15, 2021

Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. Diversifying revenue streams can help restaurants increase their typically small margins. Not every food item is suitable for delivery, nor should it be. Online Ordering.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

LevelUp

OCTOBER 14, 2019

Since 2014, online ordering for pickup and delivery has grown 300% faster than dine-in traffic. In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online.

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. In the case of the hourly crew, turnover increased slightly in October after a small drop in September. times and 2.8

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Mad Mobile

FEBRUARY 29, 2024

Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. In a food-focused model, things move slower, and the diner’s experience is the most important thing.  The best POS for your bar allows you to run open tabs, split checks, and track your inventory.

POS 40

POS Bar Brewery Customer Service 40

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. They provide a steady business, act as ambassadors who bring in new people by spreading brand awareness and they help create a family-like atmosphere in your restaurant.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. The pandemic has caused a sizeable number of business closures, with CGA measuring a 7.9 " Top Recovery Trends.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

The Restaurant Times

AUGUST 18, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. Going by the food delivery statistics in the UAE, the food delivery sector is expected to grow at an annual rate of 6% and likely to continue for the next five years. Location & Property.

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. They provide a steady business, act as ambassadors who bring in new people by spreading brand awareness and they help create a family-like atmosphere in your restaurant.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

Restaurant365

NOVEMBER 19, 2019

Tools like cloud-based scheduling and centralized mobile apps for employees can help make labor scheduling more efficient. Restaurant inventory management involves a large number of moving pieces, many of which are “temporary” compared to other retail businesses. Adjusting to increasing food costs.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

The Restaurant Times

JUNE 23, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. Going by the food delivery statistics in the UAE, the food delivery sector is expected to grow at an annual rate of 6% and likely to continue for the next five years. Location & Property.

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

Lavu

MARCH 27, 2020

Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). Mobile and online ordering will put control in the customers’ hands.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Touch Bistro

APRIL 27, 2021

This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Gift Cards and Merchandise: Drive additional revenue for your business by allowing customers to purchase gift cards and other merchandise directly from your website.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

NOVEMBER 24, 2021

The award was presented during the 2021 Applebee’s Business Meeting, which was held in Scottsdale on November 16, top photo. Franchising for Heroes, a newly formed organization with the goal of helping service men and women find jobs and break into the world of business ownership through franchising has officially launched.

Franchise 177

Franchise Franchising Loyalty Program 2022 177