7 Shifts

NOVEMBER 3, 2021

According to Norton , a data breach is classified as a “security incident in which information is accessed without authorization.”. In a restaurant this can mean a number of things, but in practical terms a restaurant data breach is where guest or company information is accessed and inappropriately used. Sensitive Employee Information.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

MAY 11, 2020

Restart your POS subscription Reactivate your 7shifts account Reactivate your payroll system Reactivate your guest management or reservation systems Reactivate your music system 4. You may even need to bring on more FOH staff to act as your delivery drivers if you’re offering direct. Market your grand reopening!

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

JULY 10, 2020

A seating capacity goal (such as 100% of the allowed seating capacity) or a reservation booking goal A revenue goal—such as a volume number or percentage compared to pre-COVID A follower goal on social media from gaining new interest in your restaurant A return visit goal for diners who return to your restaurant after the grand opening 2.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

MARCH 16, 2021

Your website is no longer the go-to place for information on a business. In a society constantly bombarding us with information, people are searching for release and calm. People rely on others’ feedback to form an opinion. What issues or trends will have impact in the next five years?

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Use order information with inventory management software for smarter purchasing. All of this (and more!)

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels. Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. So, what data should you be tracking around your FOH?

FOH 78

FOH BOH Front of House Customer Experience 78

7 Shifts

AUGUST 20, 2024

Implementing online reservations, optimizing your dining area’s layout, and training staff about efficient practices are some strategies you should apply in your restaurant. To address this, they implemented SevenRooms’ online reservation system, which allowed them to notify guests of available tables via text or email.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Clover - Restaurants

JUNE 30, 2025

past feedback, most recent visit date, special requests), from on-premise or online dining, all within the Reservations app. This centralization simplifies operations and provides valuable insights that can help you make informed business decisions that support growth. View any saved notes about a diner (i.e.

Hospitality 52

Hospitality Technology FOH Front of House 52

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle. You can then use this information to adjust your menu, make purchasing decisions, or change your pricing.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

JULY 25, 2024

Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. In fact, 93% of diners said they are more willing to make a reservation at a restaurant that offers special events, and 61% are more willing to pay a higher price for a special event menu.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.

Front of House 52

Front of House FOH Back of House Online Ordering 52

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. It needs to be linked to the other systems to pull the information in a centralized way. Restaurant Reservation Software. Menu Management Software.

Management 120

Management Management Mobile Ordering Point of Sale 120

Cheetah

JUNE 14, 2021

Even more troubling is the fact that despite their obligation to inform workers about the coronavirus-related benefits available to them, such as paid sick leave, more than half of employers fail to do so. The problem is that small independent restaurants have been through a lot with COVID and they don’t have reserves.

BOH 148

BOH Back of House Front of House Employee Relations 148

Modern Restaurant Management

FEBRUARY 18, 2020

As the owner of a food establishment, this is very valuable information to you. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. The sleeping giant is virtual kitchens.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Lavu

MARCH 11, 2020

They can use information from the software to track employee effectiveness and ease the onboarding process for new employees. Provide features like POS, inventory management, order management, accounting, employee management, payroll, and reservations . Front-of-house (FOH) management. Back-of-house (BOH) management.

Management 78

Management Management Cash Management Mobile Ordering 78

Restaurant365

FEBRUARY 4, 2021

One essential tool for controlling labor costs is using sales forecasting , pulling historical sales information from your POS to help you project your sales and demand in comparable time periods. Leverage this information by scheduling the different areas of your restaurant separately. Forecast to Optimize Labor Cost.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Modern Restaurant Management

MARCH 11, 2025

For hiring platforms like foh&boh, the name of the game was volume, volume, volume. – Mary Pillow Thompson, founder of foh&boh Five years after the pandemic, Tom's Watch Bar has gained valuable perspective on what drives people to gather. Technology changed during this time as well.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Sling

SEPTEMBER 6, 2021

Transfer Pizzeria Cafe’s simple yet effective website packs all the necessary information onto a single page…all without looking cluttered or feeling crowded. It’s a fun and eye-catching way to present information that might otherwise be skipped by hurried website visitors. Effective Restaurant Websites. Transfer Pizzeria Cafe.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Apicbase

MARCH 28, 2024

That vital piece of information is your recipe. With multiple stakeholders needing access to the information held in the system, accessibility is all-important. Information from different outlets – and departments – is shared effectively throughout the business as a whole.

Management 52

Management Management Point of Sale Kitchen Safety 52

Mad Mobile

MARCH 1, 2024

Using this data, you can make informed decisions about when to make changes to your menu for maximum revenue. You can also manage your waitlist and reservations more effectively so that all guests are seated in a reasonable time frame. Dynamic pricing strategies are a hot topic in the industry.

Seasonal Menu 40

Seasonal Menu POS Customer Experience Loyalty Program 40

Modern Restaurant Management

OCTOBER 20, 2023

Using this data to inform marketing efforts brought significant success. Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system. And as of May 2023, OpenTable is now connecting more than 1.5

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

Modern Restaurant Management

MARCH 10, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information. Reservation Management – As guests call in, this feature allows your host staff to quickly and efficiently manage reservations.

Management 473

Management Management BOH Front of House 473

Modern Restaurant Management

MARCH 25, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information. Reservation Management – As guests call in, this feature allows your host staff to quickly and efficiently manage reservations.

Management 221

Management Management BOH Front of House 221

Modern Restaurant Management

DECEMBER 28, 2020

such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order. Additionally, restaurants will need to invest in technology to make these experiences more seamless and with less friction ?

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

APRIL 29, 2025

The more information you have, the more targeted you can be with your messaging and offers that get them to convert again, and again.” ” Black Market Reservatons In recent years, a black market for hard-to-get restaurant reservations has spread across the country.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

EATER

MAY 20, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. A few other suggestions: Limit party sizes and consider switching to reservation-only seating to space diners. Display cleaning logs in plain sight of guests. Fisher Phillips.

Kitchen Safety 300

Kitchen Safety Food Safety Food Supply Healthcare 300

EATER

MAY 14, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. A few other suggestions: Limit party sizes and consider switching to reservation-only seating to space diners. Display cleaning logs in plain sight of guests. Fisher Phillips.

Kitchen Safety 246

Kitchen Safety Food Safety Food Supply Healthcare 246