7 Shifts

MAY 1, 2020

Delivery: employ FOH staff to deliver the meal kits to your diners Frequency: will you offer a one-time meal kit designed to last a few meals? Conclusion No matter what way you decide to take your business, remember to keep customers informed through your social media channels. Taco meal kits! ?? A weekly meal kit subscription?

FOH 364

FOH Online Ordering Delivery Food Supply 364

Modern Restaurant Management

OCTOBER 20, 2023

Using this data to inform marketing efforts brought significant success. This data can help to inform improvements in restaurant marketing, customer experience and your digital presence. As restaurants look to first-party data to inform marketing techniques, they may quickly become overwhelmed by the quantity available.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Food Business

DECEMBER 17, 2019

And then choose FOH (front of house) only, or FOH and BOH (back of house) training, to ensure everyone is gaining new skills. Each staff member that leads a training knows basic expectations, and can quickly gather information. An example I have seen in FOH trainings, is a bar training.

Workshop 130

Workshop FOH Front of House BOH 130

7 Shifts

NOVEMBER 3, 2021

According to Norton , a data breach is classified as a “security incident in which information is accessed without authorization.”. In a restaurant this can mean a number of things, but in practical terms a restaurant data breach is where guest or company information is accessed and inappropriately used. Sensitive Employee Information.

Audits 370

Audits POS Loyalty Program Information 370

Modern Restaurant Management

FEBRUARY 6, 2023

Don’t let your FoH team get called for Delay of Game when customers need ordering assistance. BreweryDB’s brew page is an excellent resource to build your playbook with accurate (brewery-sourced) and easy-to-remember information, including tasting notes, ABV, and food pairing suggestions.

Bar 189

Bar FOH Coaching Brewery 189

Modern Restaurant Management

MARCH 10, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values. Waitlist & Seating Management.

Management 189

Management Management BOH Front of House 189

The Rail

MARCH 14, 2023

They hold data and information on anything their creators’ desire. This saves you money and resources and ensures that customers have access to accurate and up-to-date information, enhancing their overall dining experience. What is a QR Code for a Restaurant?

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Point of Sale Back of House 78

7 Shifts

JULY 29, 2020

FOH Care for customer wellbeing. If you’re considering asking FOH staff to work as delivery drivers , make sure they have valid drivers’ licenses, access to cars that are in good condition, car insurance, and clean driving records. Able to carry out traditional restaurant manager skills and responsibilities.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

JULY 14, 2020

We’ve learned a thing or two from our experience working with restaurants during and before the pandemic, so we compiled a list of critical information any restaurant will need to successfully reopen and stay operational during the pandemic.

Management 370

Management Management Kitchen Safety Equipment 370

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

FOH 179

FOH BOH Food Safety Front of House 179

Modern Restaurant Management

MARCH 25, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values. Waitlist & Seating Management.

Management 88

Management Management BOH Front of House 88

Restaurant365

APRIL 19, 2022

With information from your POS system, you can track time for staff alongside sales reports. Your FOH team is essential to maximum sales levels and a great customer experience, so it’s important to track FOH performance over time. Tracking FOH and BOH labor percentage individually helps you optimize each part of your labor cost.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

7 Shifts

SEPTEMBER 15, 2020

Your restaurant server closing template has customizable checklists for FOH, BOH, and other departments to help you stay more organized and keep everyone in the loop. This information is invaluable if you want to create a happier and more engaged team. Download it for free now. Download: Free Restaurant Server Closing Template.

Management 195

Management Management Download Leadership 195

7 Shifts

APRIL 3, 2020

Psst, even outside of these extraordinary times, this information is also valuable for any restaurateurs that are looking to optimize their operations and get a handle on what they can and cannot control in order to reduce monthly expenses in their restaurant. Your staffing – Let’s say you need to pivot your restaurant to delivery-only.

BOH 368

BOH POS Influencer Point of Sale 368

Lavu

FEBRUARY 14, 2020

As you develop the restaurant employee handbook, view it as an ongoing training resource instead of just a categorical list of rules, and separate the information into categories: Performance and Appearance Policies . There are several job functions in both the FOH and BOH and all need detailed appearance standards. Labor Laws.

FOH 78

FOH Social Media Restaurant Law Food Safety 78

The Restaurant Times

MARCH 14, 2022

Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc. Streamlining Restaurant Operations. Recruiting And Onboarding.

Management 52

Management Management FOH BOH 52

Lavu

MARCH 13, 2020

Streamline BOH and FOH Communications. The fastest way to boost productivity is by improving communications between the FOH and the kitchen. If the FOH and BOH are working hand in hand, why should their communications be limited? The wrong information is written out. Overall, their performance becomes optimized.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Modern Restaurant Management

SEPTEMBER 2, 2020

Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) Handling this well means you inform guests ahead of time that in order to accommodate as many diners as reasonably possible (and given the situation), please limit your time to 90 minutes.

Outdoor 203

Outdoor Fine Dining Dine-in FOH 203

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area.

BOH 109

BOH FOH Front of House Back of House 109

Modern Restaurant Management

JUNE 15, 2021

Digitizing your menus can have a powerful impact because the information is typically scraped online by third-party affinity sources, such as Yelp and TripAdvisor, who collect data for their customers. Source More Smartly by Linking FOH to the BOH. AI and digital technology aren’t just for the front of house.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

7 Shifts

NOVEMBER 19, 2021

Un buen horario de restaurante evita errores comunes como programar a un empleado para dos puestos a la vez (como un puesto FOH y BOH), programar a los miembros del equipo para puestos en los que no están entrenados, o poner a las personas equivocadas en el momento equivocado, lo que lleva a que no se presenten.

Front of House 370

Front of House Back of House FOH BOH 370

7 Shifts

NOVEMBER 29, 2022

Most of the panelists started handling tips one way and pivoted when they got new information. And then what do you do with that information to make it a reality?”said Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage. Tip management constantly evolves.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Open for Business

MARCH 1, 2023

Upscale restaurants usually have websites and social media profiles that are rich sources of information. If you want to stand out, you’ll still want to learn about the restaurant in advance and ask informed questions. Because cooks spend so much time behind the scenes in a uniform, their closets may offer fewer options than FOH folks.

Front of House 78

Front of House Back of House Uniforms Casual 78

Restaurant365

MARCH 25, 2020

Before repurposing your FOH staff for delivery, check with your insurance carrier to ensure that you’re covered for off-premise activity. If you’re properly insured for delivery, you can keep your servers, bartenders and other FOH staff working during this uncertain time. Use staff for delivery. Conclusion.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

7 Shifts

JULY 10, 2020

Ensure that your staff know the common signs and symptoms of COVID-19 so FOH staff can identify any ill guests, and staff can notify management if they or another employee are unwell Make sure you create, publish, and send the schedule to staff well in advance. Food influencers don’t come free, though, they’re business people too!

Events 351

Events Social Media Kitchen Safety Seating 351

Sling

MAY 9, 2023

But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams. wine, spirits, caviar, etc.) and storage spaces.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Touch Bistro

MARCH 25, 2021

Instead, we want to provide you with the tools and information you need to prevent turnover and create a great first impression with new hires. Some restaurants (those with a small staff, for example) might assume that an informal onboarding process – something semi-structured but largely ad hoc – will suffice.

Hiring 52

Hiring Employee Relations FOH BOH 52

Sling

MAY 9, 2021

Digital options also make it easier to gather information, build a mailing list, and keep track of preferences so your team can offer the most personalized service possible. 3) Train FOH Staff On Your Loyalty Program. 2) Keep It Simple. Whatever system you choose to put in place, do your best to keep it simple.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Restaurant365

JULY 8, 2021

Finally, as you implement different marketing tactics, focus on your FOH metrics to continue optimizing the new customer experience. If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Continue to utilize 7shifts’ communication tools to share relevant information to employees once the time comes to ramp up to re-open. Do you have takeout packaging in stock? Stay tuned for 7shifts’ very own relief program!

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

The Restaurant Times

JANUARY 13, 2021

Gather information from as many sources as possible to help you maximize your rebranding efforts and reduce your risk of losing customers. As the FOH staff spends the most time with the customers, they will naturally be hearing direct feedback from customers. Analyze the Audience. Ask your servers about which menu items to cut or keep.

Marketing 104

Marketing Social Media FOH Customer Service 104

Modern Restaurant Management

MARCH 16, 2021

Your website is no longer the go-to place for information on a business. In a society constantly bombarding us with information, people are searching for release and calm. People rely on others’ feedback to form an opinion. What issues or trends will have impact in the next five years?

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Xtra Chef

MAY 13, 2020

You can then easily access, evaluate, and share expense information across your team and locations. Seamlessly share information between FOH, BOH, and accounting. Once invoices are captured, xtraCHEF applies optical character recognition (OCR) to digitize line-item detail and make each document searchable.

Front of House 79

Front of House Back of House FOH BOH 79

Foodable

APRIL 30, 2020

New FOH positions will be created to sanitarily conduct business. Jon Taffer Foodable is committed to providing relief and recovery information for restaurant and hospitality operators during this difficult time. Episode Highlights: The industry must incorporate new spacing concepts to adhere to safety concerns and guidelines.

Guest Recovery 72

Guest Recovery Kitchen Safety Food Safety FOH 72

Aaron Allen & Associates

MARCH 3, 2022

It needs to be linked to the other systems to pull the information in a centralized way. The best systems have the ability to display recipes one-click-away, monitor cooking times, and alert the FOH when the meal is ready. can help to optimize performance. KDS can help your restaurant in several ways.

Management 120

Management Management Mobile Ordering Point of Sale 120

Restaurant365

DECEMBER 1, 2021

When managers want to hire someone, they fill out the new hire sheet with complete information. Not only are managers ensured to get all the information they need, but payroll is also kept in the loop. Once an employee is hired, and information sent to payroll, Sweet Lou’s is saving time again on the onboarding process.

Hiring 78

Hiring Demo Communication Back of House 78