Modern Restaurant Management

JUNE 15, 2021

Digitizing your menus can have a powerful impact because the information is typically scraped online by third-party affinity sources, such as Yelp and TripAdvisor, who collect data for their customers. Source More Smartly by Linking FOH to the BOH. Don’t Confuse Customer Communications with Customer Loyalty.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Point of Sale Back of House 78

7 Shifts

NOVEMBER 29, 2022

Most of the panelists started handling tips one way and pivoted when they got new information. Keep communication flowing. Ksenia Adams said keeping communication open is vital. And then what do you do with that information to make it a reality?”said Tip management constantly evolves. 5 Tips on Tipping. The Panelists.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Modern Restaurant Management

MARCH 25, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. Order Views – This is how your BOH staff actually sees the information. A robust KDS that includes features like: ?

Management 88

Management Management BOH Front of House 88

Lavu

JUNE 4, 2019

When it comes to meal ordering and preparation, kitchen display systems (KDS) are replacing the need for handwritten and verbally communicated tickets in restaurants. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area. This helps reduce human error.

BOH 109

BOH FOH Front of House Back of House 109

7 Shifts

SEPTEMBER 15, 2020

Keeping open communication with your team builds trust and improves your leadership qualities. Your restaurant server closing template has customizable checklists for FOH, BOH, and other departments to help you stay more organized and keep everyone in the loop. Download it for free now.

Management 195

Management Management Download Leadership 195

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers. Here’s how to achieve that. wine, spirits, caviar, etc.) and storage spaces.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Restaurant365

MARCH 25, 2020

Before repurposing your FOH staff for delivery, check with your insurance carrier to ensure that you’re covered for off-premise activity. If you’re properly insured for delivery, you can keep your servers, bartenders and other FOH staff working during this uncertain time. Communicate your food sanitation protective measures.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Modern Restaurant Management

SEPTEMBER 2, 2020

Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) Handling this well means you inform guests ahead of time that in order to accommodate as many diners as reasonably possible (and given the situation), please limit your time to 90 minutes.

Outdoor 199

Outdoor Fine Dining FOH Dine-in 199

Open for Business

MARCH 1, 2023

Upscale restaurants usually have websites and social media profiles that are rich sources of information. If you want to stand out, you’ll still want to learn about the restaurant in advance and ask informed questions. Bookkeepers, communications people, HR professionals, and others work in this space. Keep it simple.

Front of House 78

Front of House Back of House Uniforms Casual 78

Touch Bistro

MARCH 25, 2021

Instead, we want to provide you with the tools and information you need to prevent turnover and create a great first impression with new hires. Some restaurants (those with a small staff, for example) might assume that an informal onboarding process – something semi-structured but largely ad hoc – will suffice.

Hiring 52

Hiring Employee Relations FOH BOH 52

The Restaurant Times

JANUARY 13, 2021

Gather information from as many sources as possible to help you maximize your rebranding efforts and reduce your risk of losing customers. As the FOH staff spends the most time with the customers, they will naturally be hearing direct feedback from customers. Communicate Effectively. Communicate Effectively.

Marketing 104

Marketing Social Media FOH Customer Service 104

Restaurant365

DECEMBER 1, 2021

When managers want to hire someone, they fill out the new hire sheet with complete information. Not only are managers ensured to get all the information they need, but payroll is also kept in the loop. “Communication between the candidate and the manager is definitely a lot easier now,” he said.

Hiring 78

Hiring Demo Communication Back of House 78

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle. Employee communications tools When it comes to employee communications, texting and phone calls get the job done.

Management 397

Management Management Email Marketing Point of Sale 397

Restaurant365

MARCH 12, 2021

When managers want to hire someone, they fill out the new hire sheet with complete information. Not only are managers ensured to get all the information they need, but payroll is also kept in the loop. “Communication between the candidate and the manager is definitely a lot easier now,” he said.

Hiring 78

Hiring Demo Communication Back of House 78

Sling

MAY 9, 2021

Digital options also make it easier to gather information, build a mailing list, and keep track of preferences so your team can offer the most personalized service possible. 3) Train FOH Staff On Your Loyalty Program. Communicate with your employees. 2) Keep It Simple. Plus, Sling can do wonders for the rest of your business.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Modern Restaurant Management

MARCH 16, 2021

Your website is no longer the go-to place for information on a business. In a society constantly bombarding us with information, people are searching for release and calm. People rely on others’ feedback to form an opinion. What issues or trends will have impact in the next five years?

Fast Casual 126

Fast Casual Front of House Fine Dining Mobile Ordering 126

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. For example, being personable and communicative lends itself much more closely to a server job than a busser job. Your ability to stay organized.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle. Employee communications tools When it comes to employee communications, texting and phone calls get the job done.

Management 195

Management Management Email Marketing Point of Sale 195

Sling

JULY 14, 2020

Your restaurant’s dining room and reception area (the front of house or FOH) are the first places your customers see. The best scheduling and employee management software is a suite of tools with the power to simplify everything from team communication to payroll and everything in-between. Front Of House. That solution is Sling.

Front of House 78

Front of House Back of House Food Supply Recycling 78

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules. All of this (and more!)

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

NOVEMBER 3, 2022

she dramatic, or are you withholding information that she needs?”. These values should inform your team's decisions - from the day-to-day to the big picture. Salt & Straw uses an internal communication platform called The Dot. Build trust with open communication. Restaurant communication apps can help you get there.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

MAY 11, 2020

You may even need to bring on more FOH staff to act as your delivery drivers if you’re offering direct. The ways in which you schedule staff will depend on what sources of revenue you’ll be focusing on—delivery & takeout mean more BOH staff, but on-site dining will mean balancing it out with FOH staff and managers.

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

MAY 31, 2021

For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests. Again, hiring software (or at the very least – an abundance of communication with candidates) tends to make this less of an issue. Improve Employee Communication.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

MARCH 29, 2023

In a people-powered industry dependent on sophisticated coordination, management strategies prioritizing mutual respect and enabling communication between the Front and Back of House can cultivate inclusive environments where relationships matter and memories are made. Shouting, “I need a med-well steak on the fly; forgot to ring it in!

Hospitality 182

Hospitality Front of House Leadership FOH 182

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Once employees are informed of your restaurant’s new safety and sanitation policies , your main challenge will be compliance. Improve Team Communication.

FOH 175

FOH BOH Front of House Employee Relations 175

The Restaurant Times

SEPTEMBER 30, 2021

A contemporary restaurant management software contains data security measures to secure sensitive business information, streamlines your internal operations, links all of the people that make your restaurant work successfully, and keeps track of sales, labor, and inventory data effortlessly. Keep track of cash in and out .

Management 98

Management Management Cash Management Front of House 98

Apicbase

MARCH 28, 2024

That vital piece of information is your recipe. With multiple stakeholders needing access to the information held in the system, accessibility is all-important. Information from different outlets – and departments – is shared effectively throughout the business as a whole.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

DECEMBER 28, 2020

such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order. Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers.

2021 184

2021 Kitchen Safety Food Safety Mobile Ordering 184

Lavu

MARCH 11, 2020

Management can easily schedule shifts, while servers can take orders, process payments, and easily communicate, and customers can enjoy the smooth process. They can use information from the software to track employee effectiveness and ease the onboarding process for new employees. Front-of-house (FOH) management. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Sling

DECEMBER 24, 2020

Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business. With Sling, you can schedule faster, communicate better, and organize and manage your workforce from a single, integrated platform.

Social Media 78

Social Media Marketing Customer Service Hiring 78

Sling

SEPTEMBER 6, 2021

Transfer Pizzeria Cafe’s simple yet effective website packs all the necessary information onto a single page…all without looking cluttered or feeling crowded. And what better way to greet website visitors than with a warm and inviting image that communicates the story of your business. Effective Restaurant Websites.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Gourmet Marketing

SEPTEMBER 22, 2021

The site is perfect for advertising BOH and FOH positions. Restaurants can use the company’s efficient dashboard and messaging system for communications and organizing applicants. There’s also a messaging board hub that allows you to communicate efficiently with other team members of your hiring team.

Hiring 52

Hiring Website Management Advertising Social Media 52

Modern Restaurant Management

FEBRUARY 18, 2020

Fourth, the Internet and its many apps, online reviews, and socially viral communication speeds will continue to disrupt restaurant industry traffic, revenues, brands, and survivability even more over the next decade. As the owner of a food establishment, this is very valuable information to you. The sleeping giant is virtual kitchens.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212