Open for Business

MARCH 1, 2023

Upscale restaurants usually have websites and social media profiles that are rich sources of information. If you want to stand out, you’ll still want to learn about the restaurant in advance and ask informed questions. Office setting, front of house, or back of house? Wear what you would wear to work a shift there.

Front of House 78

Front of House Back of House Uniforms Casual 78

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Management 88

Management Management BOH Front of House 88

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. Want to know more about FOH data? Restaurant KPIs impacting a profitable back of house.

BOH 78

BOH FOH Point of Sale Back of House 78

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Lavu

JUNE 4, 2019

When it comes to meal ordering and preparation, kitchen display systems (KDS) are replacing the need for handwritten and verbally communicated tickets in restaurants. hat are the differences between the back-of-the-house and front-of-the-house? hat are the differences between the back-of-the-house and front-of-the-house?

BOH 109

BOH FOH Front of House Back of House 109

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. Use your servers and other front-of-house employees to facilitate your takeout service. You can also bypass third-party delivery commissions and fees, keeping the delivery fees in house.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers. They take purposeful planning and work to build and maintain. and storage spaces.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

MARCH 16, 2021

Your website is no longer the go-to place for information on a business. In a society constantly bombarding us with information, people are searching for release and calm. What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment?

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Sling

JULY 14, 2020

Front Of House. Your restaurant’s dining room and reception area (the front of house or FOH) are the first places your customers see. Your restaurant’s dining room and reception area (the front of house or FOH) are the first places your customers see. How To Clean A Restaurant: Checklist.

Front of House 78

Front of House Back of House Food Supply Recycling 78

Touch Bistro

MARCH 25, 2021

Instead, we want to provide you with the tools and information you need to prevent turnover and create a great first impression with new hires. Some restaurants (those with a small staff, for example) might assume that an informal onboarding process – something semi-structured but largely ad hoc – will suffice. Let’s get started!

Hiring 52

Hiring Employee Relations FOH BOH 52

Sling

MAY 9, 2021

Digital options also make it easier to gather information, build a mailing list, and keep track of preferences so your team can offer the most personalized service possible. 3) Train FOH Staff On Your Loyalty Program. But what type of system is right for your business? What Is Customer Loyalty? Effective Restaurant Loyalty Programs.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Table of Contents. Skills for Your Resume. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MARCH 29, 2023

In a people-powered industry dependent on sophisticated coordination, management strategies prioritizing mutual respect and enabling communication between the Front and Back of House can cultivate inclusive environments where relationships matter and memories are made.

Hospitality 188

Hospitality Front of House Leadership FOH 188

Modern Restaurant Management

JUNE 8, 2020

Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. ” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Though a handful of U.S. Employee well-being.

FOH 202

FOH BOH Front of House Employee Relations 202

7 Shifts

NOVEMBER 3, 2022

she dramatic, or are you withholding information that she needs?”. When my friend was 22, she served at a steakhouse that mandated short dresses and heels. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. She promptly quit. These accounts may not shock you. Remember me?I Beet Pastrami!Carrot

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability.

Operations 363

Operations Inventory Hiring Customer Service 363

The Restaurant Times

SEPTEMBER 30, 2021

A contemporary restaurant management software contains data security measures to secure sensitive business information, streamlines your internal operations, links all of the people that make your restaurant work successfully, and keeps track of sales, labor, and inventory data effortlessly. What Is Restaurant Management Software?

Management 98

Management Management Cash Management Front of House 98

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Apicbase

MARCH 28, 2024

Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage. That vital piece of information is your recipe. But with so many kitchen management systems vying for your attention, you need to narrow down the options. Workflows are criss crossing each other all the time.

Management 52

Management Management Point of Sale Kitchen Safety 52

Lavu

MARCH 11, 2020

The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Some of the practices that used to be acceptable a few years ago are no longer the norm. . You may also be unsure where to start.

Management 78

Management Management Cash Management Mobile Ordering 78

EATER

MAY 20, 2020

The groups behind Safety First plan to release more front of house guidance soon. In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. There are also plans for versions in Spanish and Mandarin. Update: May 20, 2020, 11:07 a.m.:

Kitchen Safety 96

Kitchen Safety Food Safety Food Supply Healthcare 96

EATER

MAY 14, 2020

The groups behind Safety First plan to release more front of house guidance soon. In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. There are also plans for versions in Spanish and Mandarin.

Kitchen Safety 98

Kitchen Safety Food Safety Food Supply Healthcare 98