7 Shifts

NOVEMBER 3, 2021

According to Norton , a data breach is classified as a “security incident in which information is accessed without authorization.”. In a restaurant this can mean a number of things, but in practical terms a restaurant data breach is where guest or company information is accessed and inappropriately used. Sensitive Employee Information.

Audits 370

Audits POS Loyalty Program Information 370

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Management 88

Management Management BOH Front of House 88

Lavu

JUNE 4, 2019

When it comes to meal ordering and preparation, kitchen display systems (KDS) are replacing the need for handwritten and verbally communicated tickets in restaurants. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area. This helps reduce human error.

BOH 109

BOH FOH Front of House Back of House 109

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Modern Restaurant Management

JUNE 15, 2021

Digitizing your menus can have a powerful impact because the information is typically scraped online by third-party affinity sources, such as Yelp and TripAdvisor, who collect data for their customers. Source More Smartly by Linking FOH to the BOH. Don’t Confuse Customer Communications with Customer Loyalty.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

7 Shifts

SEPTEMBER 15, 2020

Keeping open communication with your team builds trust and improves your leadership qualities. Your restaurant server closing template has customizable checklists for FOH, BOH, and other departments to help you stay more organized and keep everyone in the loop. Download it for free now.

Management 195

Management Management Download Leadership 195

Modern Restaurant Management

SEPTEMBER 2, 2020

Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) and BOH (including cooks, chefs, etc.). This information should be communicated when the guest makes their reservation. Set seating times. I’ve also heard 2 hours which is also very reasonable.

Outdoor 203

Outdoor Fine Dining Dine-in FOH 203

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers. Here’s how to achieve that. wine, spirits, caviar, etc.) and storage spaces.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Touch Bistro

MARCH 25, 2021

Instead, we want to provide you with the tools and information you need to prevent turnover and create a great first impression with new hires. Some restaurants (those with a small staff, for example) might assume that an informal onboarding process – something semi-structured but largely ad hoc – will suffice.

Hiring 52

Hiring Employee Relations FOH BOH 52

Restaurant365

DECEMBER 1, 2021

When managers want to hire someone, they fill out the new hire sheet with complete information. Not only are managers ensured to get all the information they need, but payroll is also kept in the loop. “Communication between the candidate and the manager is definitely a lot easier now,” he said.

Hiring 78

Hiring Demo Communication Back of House 78

Restaurant365

MARCH 12, 2021

When managers want to hire someone, they fill out the new hire sheet with complete information. Not only are managers ensured to get all the information they need, but payroll is also kept in the loop. “Communication between the candidate and the manager is definitely a lot easier now,” he said.

Hiring 78

Hiring Demo Communication Back of House 78

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle. Employee communications tools When it comes to employee communications, texting and phone calls get the job done.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. For example, being personable and communicative lends itself much more closely to a server job than a busser job. Your ability to stay organized.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Sling

JULY 14, 2020

Your restaurant’s dining room and reception area (the front of house or FOH) are the first places your customers see. Your restaurant’s back of house (or BOH) usually includes the kitchen and employee-only area that regular customers never see. Front Of House. Back Of House. That solution is Sling.

Front of House 78

Front of House Back of House Food Supply Recycling 78

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle. Employee communications tools When it comes to employee communications, texting and phone calls get the job done.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

MAY 11, 2020

If you’re relying more heavily on takeout & delivery, and those channels stay strong even after reopen, then you’ll need more BOH staff to keep up with order demand. You may even need to bring on more FOH staff to act as your delivery drivers if you’re offering direct. Market your grand reopening!

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules. All of this (and more!)

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

NOVEMBER 3, 2022

she dramatic, or are you withholding information that she needs?”. These values should inform your team's decisions - from the day-to-day to the big picture. Salt & Straw uses an internal communication platform called The Dot. Build trust with open communication. Restaurant communication apps can help you get there.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Once employees are informed of your restaurant’s new safety and sanitation policies , your main challenge will be compliance. Improve Team Communication.

FOH 202

FOH BOH Front of House Employee Relations 202

7 Shifts

MAY 31, 2021

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

The Restaurant Times

SEPTEMBER 30, 2021

A contemporary restaurant management software contains data security measures to secure sensitive business information, streamlines your internal operations, links all of the people that make your restaurant work successfully, and keeps track of sales, labor, and inventory data effortlessly. Keep track of cash in and out .

Management 98

Management Management Cash Management Front of House 98

Apicbase

MARCH 28, 2024

That vital piece of information is your recipe. With multiple stakeholders needing access to the information held in the system, accessibility is all-important. Information from different outlets – and departments – is shared effectively throughout the business as a whole.

Management 52

Management Management Point of Sale Kitchen Safety 52

Sling

DECEMBER 24, 2020

Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business. Tips For Restaurant Social Media Marketing. 1) Hire A Restaurant Social Media Marketing Manager. 4) Use Video.

Social Media 78

Social Media Marketing Customer Service Hiring 78

Modern Restaurant Management

DECEMBER 28, 2020

such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order. Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Sling

SEPTEMBER 6, 2021

Transfer Pizzeria Cafe’s simple yet effective website packs all the necessary information onto a single page…all without looking cluttered or feeling crowded. And what better way to greet website visitors than with a warm and inviting image that communicates the story of your business. Effective Restaurant Websites.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Lavu

MARCH 11, 2020

Management can easily schedule shifts, while servers can take orders, process payments, and easily communicate, and customers can enjoy the smooth process. They can use information from the software to track employee effectiveness and ease the onboarding process for new employees. Front-of-house (FOH) management. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Gourmet Marketing

SEPTEMBER 22, 2021

The site is perfect for advertising BOH and FOH positions. Restaurants can use the company’s efficient dashboard and messaging system for communications and organizing applicants. There’s also a messaging board hub that allows you to communicate efficiently with other team members of your hiring team.

Hiring 52

Hiring Website Management Advertising Social Media 52

Apicbase

APRIL 20, 2022

You should also build a good support network to enable franchisees to share knowledge and communicate with each other. Additionally, provide franchisees with all the resources and information to thrive. In addition, it will ensure BOH and FOH efficiency (and consistency) for years to come.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Apicbase

MAY 18, 2022

Open and honest communication will take you and your franchise farther than you can imagine. #7 Including periodic training in your training program will ensure your franchisees stay up-to-date with the latest business and product information. 4 Write A Bulletproof Franchise Agreement. 8 Use Technology To Scale More Efficiently.

Franchise 52

Franchise Franchising Sustainability Document 52

Modern Restaurant Management

FEBRUARY 18, 2020

Fourth, the Internet and its many apps, online reviews, and socially viral communication speeds will continue to disrupt restaurant industry traffic, revenues, brands, and survivability even more over the next decade. As the owner of a food establishment, this is very valuable information to you. The sleeping giant is virtual kitchens.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215