Restaurant Business

JUNE 6, 2025

The eight-unit fast-casual concept Off The Hook Restaurants is beefing up its executive team as it plans growth in Louisiana. leadership News executive change Want breaking news at your fingertips? By Restaurant Business Staff on Jun. Blaze is now based in Atlanta. Members help make our journalism possible. Sign up here.

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Fast Casual Leadership Franchise Franchising 143

Restaurant Business

JUNE 11, 2025

The convenience-retailing giant on Wednesday announced a Craveables Value Menu, pitting it in head-to-head competition with fast-food chains also looking to win consumers over with low prices. Photo: Shutterstock 7-Eleven is ready to do battle in the summer value wars.

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Fast Casual Cash Management Leadership Retail 158

Restaurant Business

JUNE 12, 2025

News technology delivery finance Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Premium Emerging Brands Pepper Lunch carves a niche in the Panda Express-dominated world of Asian fast casual The Japan-born franchise brand has 540 units globally, but only nine in the U.S.

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Delivery Leadership 2025 Advertising 169

Restaurant Business

JUNE 5, 2025

News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

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Fast Casual Leadership 2025 2024 143

Modern Restaurant Management

NOVEMBER 8, 2022

Since the pandemic, many chefs created fast-casual concepts and we see more and more tasting and prix-fix menus. From all the other conversations, I highlight, in the same chapter, many advice about leadership. I learned many lessons while writing this book, about leadership, about food, and about me as an individual.

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Food Book Travel Leadership 450

Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. I am proud of the progress we have made to date for the business and as a leadership team,” Tick said in a statement Thursday. “I By Joe Guszkowski on Jun. By Joe Guszkowski on Jun. Sign up here.

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Leadership Fast Casual 2025 Franchise 154

Qu

JUNE 16, 2025

Kiosks Are Coming for Fast Casual Here’s a stat that might surprise you: 62% of brands are using or rolling out kiosks in 2025. While QSRs lead at 80%, fast casual is catching up quickly. The takeaway: “Kiosks are coming to fast casual. Done wrong, kiosks create bottlenecks instead of efficiency.

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Fast Casual 2025 Casual Loyalty Program 52

Modern Restaurant Management

JUNE 9, 2021

This was painfully evident when a couple of my coworkers and myself went to eat at a fast casual chain and waited over a half hour for food. An idea on the minds of foodservice leadership post-pandemic is the ghost kitchen – a kitchen dedicated to prepping food without maintaining a dining space. Ghost Kitchen Roll Out.

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Kitchen Safety Food Supply Fast Casual Food Safety 421

Modern Restaurant Management

JULY 30, 2021

Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. Just Salad is the first restaurant investment for Closed Loop Partners, a New York-based investment firm and innovation center focused on scaling the circular economy in North America and beyond.

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Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

JUNE 12, 2020

“Superlative cuisine, an innovative cocktail program, and an atmosphere I know our customers will really enjoy. “Nothing new or innovative has been done nationally in full-service restaurants or taverns,” said Fransmart CEO Dan Rowe. “The D.C. ” Atlanta Taffer's Tavern.

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Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

DECEMBER 4, 2019

They want a flexible, fast, customized, and “frictionless” dining experience — one without the “drag” of unnecessary steps or interactions. Want a lightning-fast grab-and-go experience? Well, that puts fast-casual out of the running. Too bad for you, that precludes casual-plus.

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Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

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Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

NOVEMBER 2, 2021

We strongly believe that our significant experience in the QSR space, our strong digital focus, our ability to innovate, as well as our proven execution capabilities, will enable Subway to become a dominant player in the region.” ” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. million. .”

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Franchise Franchising Leadership Beverage 450

Modern Restaurant Management

MAY 7, 2021

To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point. Despite the lagging global pandemic, the organic fast-casual brand is surging forward with record-breaking sales, franchise development growth, and new guest acquisition and satisfaction.

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Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

FEBRUARY 18, 2020

In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends. At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage. Restaurants will become increasingly casual.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Paris Baquette's Leadership Changes.

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Franchise Franchising 2020 Fast Casual 340

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. .”

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Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. It was a natural fit to bring Bangin Buns into the Ike’s family.”

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Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership. They are all in to help us succeed.

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Franchise Franchising Fast Casual Point of Sale 305

7 Shifts

JUNE 1, 2022

Restaurant Franchising and Innovation Summit. Website: Restaurant Franchising and Innovation Summit. Topics: Franchise Staffing, Branding, Operations, and Innovation. Restaurant Leadership Conference. Website: Restaurant Leadership Conference. Topics: Leadership, Thought Leadership. Topics: Marketing.

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2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). “Sodexo’s Sustainable Diets Strategy in North America has resulted in a number of benefits and innovations for our clients and customers.

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Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., “In looking at what exists today in terms of fresh, fast menu options — particularly at breakfast — there’s still tremendous opportunity for growth,” said Jay Johns, President of IHOP.

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Mobile Ordering Catering POS Customer Experience 251

Foodable

NOVEMBER 12, 2021

In this session from Fast Casual Global , host Paul Barron sits down with Samuel D. Fast Casual really changed the way the American consumer ate and looked at food. Brands will need to differentiate in order to stand out from the flock. And now with the last 18 months, the way in which food is ordered has forever changed.

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Fast Casual Casual Franchise Franchising 78

Modern Restaurant Management

MARCH 7, 2020

CAA-GBG , a global brand management platform, and The Halal Guys , the fast-casual Middle Eastern restaurant famous for pioneering American halal food, top photo, established a long-term partnership. Winning dishes will be reviewed by Flavored Nation’s panel and announced in mid-April, along with 2020 event locations.

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Food Food Supply Fast Casual Small Business 324

Modern Restaurant Management

MARCH 13, 2020

. “We believe there is extraordinary growth ahead for the Moe’s Southwest Grill brand and know that our company will be a significant partner as the brand continues to innovate and secure share in a competitive segment,” said Matt Slaine, CEO of Quality Restaurant Group and GenRock Operating Partner.

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Franchise Franchising Customer Experience Customer Service 364

Modern Restaurant Management

NOVEMBER 5, 2019

Kempczinski was one of key hires during this period, joining McDonald's in September 2015 as executive vice president of strategy, business development & innovation following leadership positions at Kraft and Pepsi. in January 2017. He has the right mix of skills and experience to lead us forward having run our U.S.

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Waste Food Leadership Customer Service 253

7 Shifts

SEPTEMBER 20, 2021

Restaurant technology has seen innovation in the form of smart devices for the commercial kitchen. For fast-casual and quick-service restaurants—no more lines. Meet with leadership or management to get their take. Examples of Social Media Management Software for Restaurants. CrowdTangle. Smart Devices in Your Restaurant.

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Technology Front of House Social Media Back of House 370

Modern Restaurant Management

MARCH 11, 2020

” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. Innovative Experiences. It can be served with signature dips or used as a slider bun for a sandwich.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. The Coolgreens leadership team is adaptable and full of very progressive thinkers. ” Dickey’s is now offering a franchise discount for existing Owners Operators.

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Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

OCTOBER 16, 2019

“Fast food options usually fall into two buckets: fast, healthy, and unaffordable, or fast, unhealthy, and affordable and nothing in between. As we join our extraordinary team members together, we will keep innovating to make finding and buying foodservice equipment parts easier than ever.”

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Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1

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2019 Compost Mobile Ordering Online Ordering 322

Qu

APRIL 8, 2025

Hey restaurant innovators, its time to talk digital and tech trends! Qus 6th Annual State of Digital Report is here, and its packed with insights that will help you navigate the ever-changing landscape of fast casual and quick serve restaurants (QSRs).

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2025 Operations Fast Casual Loyalty Program 52

Modern Restaurant Management

NOVEMBER 7, 2019

Chicken Salad Chick has 137 locations throughout 16 states predominantly in the Southeast and is a leading fast-casual restaurant company. The fast-casual restaurants also feature homemade pimento cheese and egg salad, as well as fresh sides, soups and desserts. Terms of the deal are confidential.

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Franchise Franchising Fast Casual Marketing 193

Modern Restaurant Management

NOVEMBER 1, 2019

Cypress will directly manage and coordinate all discussions and distribution of sale materials with potential buyers while maintaining a close, ongoing interaction with the Krystal leadership team. California-based pizza innovator Pieology, top photo, announced a major strategic alliance into China with Shanghai-based TZG Partners.

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Franchise Franchising Fast Casual Customer Experience 216

EATER

MAY 16, 2023

She keeps her palate sharp by consulting on restaurant wine lists, but funnels most of her time and energy into Nomadica, which is expanding its selection and working on innovating beyond the can. The company currently offers five sustainably farmed, low-intervention wines that Olszewski has chosen to be widely pleasing.

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Sustainability Back of House Front of House Agriculture 245

Modern Restaurant Management

MARCH 24, 2020

Ultimately, our end goal with virtual kitchens is to reach wider audiences with our acclaimed, innovative menu items.” The transaction marks the addition of the first fast-casual concept to Yum! Brands, Inc. completed its acquisition of The Habit Restaurants, Inc., Brands’ portfolio of global restaurant brands.

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Food Supply Kitchen Safety Food Safety Cash Management 253

Qu

MARCH 28, 2025

This marked a significant milestone, as the restaurant industrytraditionally underrepresented at such eventsemerged as a focal point of technological innovation. This distributed approach creates resilience while enabling the speed and intelligence needed in today’s fast-paced restaurant environment. Employing 15.5

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Fast Casual Technology Point of Sale Mobile Ordering 52