Goliath Consulting

DECEMBER 12, 2024

The holiday season brings bustling crowds, higher sales, and festive celebrations, making it a prime time for restaurants and bars. These best practices can help you maintain a safe and enjoyable environment during this busy season. These best practices can help you maintain a safe and enjoyable environment during this busy season.

Bar 195

Bar Cash Management Seasonal Menu Restaurant Law 195

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

Modern Restaurant Management

JANUARY 26, 2022

On Valentine’s Day, restaurants fill up quickly with reservations from couples eager to spend a romantic night together. Holidays provide restaurants with the opportunity to capitalize on the special moment by offering specials, events, and so much more exclusive to the holiday. Create a Prix Fixe Menu. Throw a party!

Social Media 563

Social Media Seasonal Menu Advertising Events 563

Modern Restaurant Management

DECEMBER 27, 2024

Moreover, integrated systems streamline operations, from managing reservations to tailoring in-app promotions, ensuring that every touchpoint enhances the guest experience. For instance, restaurants can offer VIP perks like early access to seasonal menus or invitations to exclusive chef-curated events.

2025 275

2025 Loyalty Program Email Marketing Customer Experience 275

EATER

NOVEMBER 27, 2024

The menu, which includes the ever-popular fry bread taco, tells a story of connection, innovation, and respect for legacy and Indigenous culinary traditions. Thirty Nine’s menu highlights high-protein and precolonial ingredients. My garden is where it all starts,” Oden explains.

Innovation 317

Innovation Food Truck Seasonal Menu 2004 317

ChowNow

MAY 30, 2025

When business slows down, its easy to blame the season, the weather, or people not going out like they used to, but sometimes all customers need is a good reminder or the right reason to show up again. If youve got a big outdoor patio, maybe a summer evening special event is the best move. Most importantly, know your audience.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

ChowNow

FEBRUARY 13, 2025

It puts you in control of your brand, helps customers find you online, and makes it easier for them to view your menu, book a table, or place an orderand thats just the beginning. The ways a website can drive more orders and reservations while cutting costs. How owning your digital presence can help you reach more local customers.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

ChowNow

FEBRUARY 7, 2025

Increase sales by promoting high-margin menu items and special offers. Factor in seasonal trends: If your restaurant has seasonal peaks and slow periods, adjust your budget accordingly. You might need to spend more on marketing before busy seasons and scale back during slower months. Looking to promote new menu items?

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

SEPTEMBER 11, 2023

By analyzing customer preferences, dining habits, and feedback, AI chatbots can send personalized messages to engage customers with new menu items, exclusive offers, and meal recommendations. Within a single chat interface, consumers can go through the entire menu, choose food and beverage products, add them to their cart, and make payments.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538

ChowNow

JUNE 27, 2025

What diners first see: After clicking on your GBP in the sidebar, customers will see your restaurant listing, including photos, hours, reviews, contact information, your location, menu, and links to your restaurant website and online ordering system. Add high-quality photos. family-friendly,” “vegetarian options”) 2.

Website Management 195

Website Management SEO Book Customer Experience 195

Modern Restaurant Management

OCTOBER 26, 2021

Paying at the table is seen as a much better restaurant experience for patrons, but Americans are mixed about viewing menus via QR code, according to exclusive research conducted for Modern Restaurant Management (MRM) magazine by Provoke Insights. Almost half of Americans still have reservations about eating at a restaurant due to COVID-19.

Seasonal Menu 450

Seasonal Menu Magazine Events 2021 450

The Rail

FEBRUARY 7, 2025

Leveraging engaging and authentic video content allows restaurants to showcase their menu offerings, build a recognizable brand identity, and create a loyal base of regulars and word-of-mouth referrals. Showcasing New Menu Items and Specials While many aspects of a restaurant shape the experience guests have, the most important is the menu.

Serving 130

Serving Marketing Loyalty Program Social Media 130

Modern Restaurant Management

FEBRUARY 10, 2022

A Link Page solves this problem by hosting a menu of links accessible with one evergreen link. In the caption, you write something like, “Tis the season for Cranberry Martini’s! Online Menu Link. The first thing most customers want to find is your online menu. Example : “Check out our new online menu!

Social Media 474

Social Media Online Ordering Seasonal Menu Email Marketing 474

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Menu and food choices Your restaurant’s menu and food choices can entice or put off customers. Moreover, the menu sets expectations for the dining experience.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

SpotOn

NOVEMBER 21, 2024

The holiday season is just one blink of an eye away. Thankfully, you still have time to strategize for the holiday season so your restaurant runs smoothly and your guests and employees are happy. Here are six ideas to help capitalize on the holiday season. For the restaurant industry, it can be challenging to manage.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

Modern Restaurant Management

JUNE 27, 2025

percent menu-price inflation rate. With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Red Robin climbs 3 percent to 78 thanks in large part to its focus on menu and food. At the same time, U.S. chain sales grew just 3.1

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

The Restaurant Group

MAY 31, 2025

These emails include promotions, menu updates, special events, feedback requests, and loyalty program details, serving as a direct communication line to keep your restaurant prominent in customers’ minds. Share New Menus or Events Announce new menu items or special events via visually appealing emails.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

ChowNow

APRIL 25, 2025

Theyve either dined with you, placed online orders, or want to hear about upcoming events and menu items. But heres what really matters: people who join your list are already interested in your restaurant. Lets learn how to grow your email list with the assets you already have.

Email Marketing 195

Email Marketing Marketing Loyalty Program Online Ordering 195

Modern Restaurant Management

NOVEMBER 19, 2019

Competitors have 30 minutes to create a menu, 4 hours for allotted cooking/service time, and 30 minutes for clean-up. The winning team of chefs will successfully prepare and present a four-course menu, utilizing a mystery basket of 16 fresh, seasonal ingredients, as well as demonstrate a mastery of cooking technique.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Modern Restaurant Management

AUGUST 19, 2020

This acquisition is a transformative event for FAT Brands in terms of scale and brand awareness. Creating and optimizing the menu based on US Foods’ exclusive food-costing tools, industry analysis and recipes designed by in-house chefs that focus on both profitability and diner trends.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

NOVEMBER 27, 2024

Ninety-five percent of those surveyed reported using some form of AI in their restaurant, with the most common being AI-assisted inventory management (35 percent), AI menu optimization (35 percent) and AI reservations/bookings (32 percent). Nearly 29 percent of U.S. population.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

APRIL 25, 2024

Surrounded by flourishing herbs, edible flowers, and citrus trees, guests can savor the farm-to-table tasting menu while immersed in nature. By curating special packages and unique events, operators can elevate the al fresco offering and encourage repeat visits. You may need to refresh umbrellas or planters each season.

Outdoor 221

Outdoor Seasonal Menu Seating Dine-in 221

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

NOVEMBER 5, 2019

It helps to cut the customer’s path to your contact information, offers, reservations, and more. It allows you to provide a menu link that helps customers immediately connect with your restaurant and make a faster decision. It allows customers to make direct reservations without having to go to a third party page or the website.

Website Management 253

Website Management Customer Service Customer Experience Online Ordering 253

Modern Restaurant Management

MAY 30, 2025

Growing menu innovation and healthy fast food further drive the growth of the market. The demand for fast food is still strong because it is affordable, convenient, and offers a wide variety of menu items, which is why it is the go-to option for millions of Americans every day. billion in 2024 and is anticipated to rise at a CAGR of 3.74

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. Many restaurants invest in marketing when they notice low bookings or in the run-up to a low season. Here are some ways to use email marketing effectively.

Email Marketing 130

Email Marketing Reservations Marketing Loyalty Program 130

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

DECEMBER 28, 2023

As travel season approaches, we anticipate seeing more people lean into making their vacation destinations feel more like home, with an increase in activities like cooking while traveling! Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants.

2024 474

2024 2023 Food Order 2013 474

The Restaurant Group

DECEMBER 28, 2024

Understanding the Impact of Social Media on Restaurants Benefits of Social Media Marketing for Restaurants Increased Reservations and Orders Platforms like Instagram and Facebook help highlight your menu. Whether its happy hours or seasonal deals, you can amplify these offers easily.

Social Media 78

Social Media Customer Experience Seasonal Menu Online Ordering 78

7 Shifts

AUGUST 26, 2024

That’s why you should leverage Google Ads to showcase your restaurant and menu. With the right strategies, you can easily attract diners searching for restaurants like yours in your local area and get more reservations and takeout orders. Let’s say someone opened the menu on your website but didn’t place an order.

Seasonal Menu 195

Seasonal Menu Customer Service Website Management Online Ordering 195

Modern Restaurant Management

JANUARY 31, 2025

Nearly two-thirds (65 percent) say they plan to increase their number of locations in 2025, and 74 percent plan to expand their menu offerings, leaning into new experiences and experimentation to power their growth. ” A Year of Challenges U.S. Hungry for Value Americans are hungry for value dining, according to a new report from Placer.ai

Marketing 221

Marketing Loyalty Program 2024 2025 221

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Additionally, catering large events can help you manage your inventory more efficiently, reducing food waste and maximizing profit.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

EATER

MAY 9, 2023

Private dining room or event space versus buyout: What’s the difference? Some restaurants have dedicated spaces that are reserved as private dining rooms (or PDRs), where a group can celebrate while the restaurant continues operating. I’ve been told I can avoid the wedding tax by not telling the restaurant that it’s a wedding.

Back of House 244

Back of House Events Front of House Beverage 244

The Rail

NOVEMBER 4, 2022

You can share things like business news, exclusive deals, reservation reminders, new menu promotions, and more straight to their cell phones. More Flexibility In addition to marketing and sales announcements, you can integrate SMS into other parts of your business, like sending reservation reminders or cancellation confirmations.

Marketing 287

Marketing Loyalty Program Email Marketing Seasonal Menu 287

Modern Restaurant Management

MAY 1, 2020

Some businesses have had a harder time adapting their business models, including French restaurants (-62 percent in seasonally adjusted consumer interest relative to other similar types of businesses), tapas & small plates (-57 percent) and hot pot (-53 percent). Events and COVID-19. Specials and incentives for booking events, 36.8

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

7 Shifts

MARCH 16, 2022

If a staff member is going through a messy break-up or is in the thick of exam season, encourage as harmonious a work-life balance as possible. These could be as simple as 30-minute pre-shift activities each week or as extravagant as a staff appreciation event every quarter. Have a Custom Staff Menu to Spice it Up.

Front of House 370

Front of House Back of House Communication Customer Service 370

The Restaurant Group

NOVEMBER 20, 2024

Understanding your audience helps in crafting a menu and ambiance that resonates with them. Guests should find menus, contact information, and reservation options without a hitch. Share high-quality photos of your dishes, behind-the-scenes moments, and upcoming events to keep your audience hooked.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78