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However, to unlock AI’s potential, leaders will likely need to balance innovation and operational discipline, strengthen governance, and address capability gaps to help optimize operations, boost margins and future-proof their business — in both the front and back of house.”
At this time of year, restaurant operators often search for ways to be more efficient, reduce costs and be more profitable. To learn more about how cooking oil management can help with this goal, Modern Restaurant Management (MRM) magazine reached out to John Michals, COO of Filta Environmental Kitchen Services.
Unsurprisingly, compliance ranked as one of restaurants’ biggest operational challenges in 2024. But maintaining compliance is about more than reducing legal risk and the subsequent costs: it’s crucial to creating a better experience for both employees and customers. Timekeeping is crucial in remaining compliant.
These include: Food Costs Labor Costs Occupancy Costs Operating Costs Marketing and Promotions Expenses Every successful restaurant owner knows that tracking these isnt just a bookkeeping exercise; its how you spot opportunities to save money, collect data for better decision making, and run more efficiently. Are you overstaffed on slow days?
Many insurers have pulled out of the restaurant industry entirely, and some remaining insurers have greatly pulled back on the lines of business they write. Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business. And the list goes on.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. With so many people leaving the industry, restaurants stepped up—raising wages, creating new opportunities, and doubling down on the employee experience.
This new capability opens the door for unscrupulous individuals to try and scam restaurants out of free meals, gift cards, and more. What are some things restaurant operators do to protect their businesses from AI-generated fraud? How should operators better inform themselves about AI concerns for their business?
POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. This way, when the POS vendor pushes out a software update to their restaurant network, they’re also unknowingly pushing out malware.
As labor costs rise and compliance becomes trickier to navigate, keeping high-performing employees on staff will prove a vital cost-saving measure. Heading into 2025, restaurants can take advantage of a particular class of workers to bolster their retention efforts: seasonal hires.
Regular staff training ensures your employees are equipped to handle a fast-paced restaurant environment and the challenges that come with it, deliver exceptional service, and adapt to evolving industry trends to stay competitive. Key Training Areas The first question that probably pops into your mind is, What should I train my employees on?
With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. This lower satisfaction was largely driven by its carry-out performance during spring 2024, when it began targeting McDonald’s with products and messaging. At the same time, U.S.
POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. For smoother adoption, choose a reliable POS system with integration compatibility, roll out in phases, and train your staff effectively. When backend systems work efficiently, it leads to faster, more accurate service.
A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business. In this post, we’ll explore how a restaurant POS system works and the specific ways it transforms daily operations for long-term success.
Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services. Technological Advances and Digital Ordering Integrating technology into fast food and QSRs has greatly enhanced customer experience and operational efficiency.
Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” One example is OpenAI’s Operator, a tool that can perform web-based tasks like making a restaurant reservation or ordering food from a delivery app. In this case, restaurants are the advertisers.
Connecting with the consumer through loyalty programs and better customer data is a key focus for operators – more than seven in ten restaurant leaders (71 percent) are planning to increase investment in their loyalty or reward programs to keep customers close over the next 12 months. ” A Year of Challenges U.S.
In this guide, we’ll break down the top seven POS features you need to create a safer, more compliant dining experience while streamlining your operations. Reports & Analytics : Track allergen-related trends, staff compliance, and customer feedback. Some platforms, take it further by maintaining customer profiles.
From the considerations that range from creative applications worth trying out to the potential risks involved with the technology, restaurant owners can thoughtfully adopt a strategy that sets the foundation for success. One Forbes article by a panel highlights the many risks related to AI use, specifically in the realm of digital marketing.
The final quarter is traditionally a slower time for quick service restaurants (QSRs), but operators can use this time to streamline operations, align payroll practices, and enhance their culture. Reaching every employee can be a logistical challenge. Many operators start this process in September, but this isn’t required.
Instead of taking a one-size-fits-all approach (which really means one-size-fits-none), our team focused on the restaurant industry and developed a tool that can specifically help restaurant owners organize and manage their business. With your POS system, you can see what items you need to order immediately before they run out.
Whether you’re a seasoned operator or just getting started, understanding the numbers behind your business can mean the difference between breaking even and breaking records. In this guide, we’ll break down key accounting strategies and tools that help streamline operations and boost your bottom line in 2025.
Reduce errors, save money, and streamline operations with our easy-to-use payroll system designed for restaurants. Direct Deposit : Ensure timely and secure employee payments. On top of that, accurate tip tracking and distribution is a must – not only for keeping employees happy but also for staying compliant with regulations.
Implementing robust security measures ensures compliance and safeguards both business operations and customer data. Related video from YouTube What Is PCI Compliance? To achieve these, it lays out 12 key requirements that restaurants must follow. Heres what you need to know: What is PCI Compliance?
For restaurant-specific needs, systems like Lavu stand out with features like dual pay rate management, robust reporting, and seamless QuickBooks integration. For starters, time tracking should be robust – covering employee hours, breaks, and overtime with precision. Let’s take a closer look at why Lavu is a standout option.
End of Day Reports : Summarize daily sales, payments, and operational metrics to track performance and spot trends. These reports are your roadmap to better profits and smoother operations. Many modern POS systems make this easier by automatically flagging anything out of the ordinary for your review.
Many restaurant owners reach a point where the system no longer fits their operational needs or budget. Take note of important dates, especially the required 30-day written notice. For instance, restaurants have managed to reduce ETFs by up to 50% by showing how fee hikes would affect their business operations.
Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. This eliminates the hassle of waiting in lines or for servers to take orders, tackling one of the most common delays in dining experiences. That’s where the right POS features make a real difference.
Integrating mobile inventory systems with POS platforms simplifies restaurant operations by automating inventory updates, reducing errors, and providing real-time insights. By linking these operations, restaurants can simplify workflows and make better decisions based on accurate, up-to-date data.
Reduce Waste : Track daily waste, use FIFO (First In, First Out), and train staff on portion control. Inventory Management Use FIFO (First In, First Out) to rotate stock. Monitor food spoilage and use FIFO (First In, First Out) inventory management. Train employees on proper serving sizes. Whole Wheat Bun $0.30
With rising ingredient prices, labor shortages, and tighter margins, operators must find strategic ways to reduce restaurant costs without compromising quality or customer experience. Whether you want to lower your costs, increase profitability, or run a more efficient operation, these ideas can help you reach your financial goals.
It's complicated Olive Garden parent Darden Restaurants could sell Bahama Breeze Olive Garden sales surge on delivery and free take-home meals Premium OPINION Financing Does Chipotle have a structural problem? This graphic shows those slowdowns using two-year same-store sales data to filter out one-time events.
But before making the switch, one key question stands out—what is the actual self-order kiosk price in 2025? There are many benefits of including these kiosks in a fast casual or quick service restaurant: Save on labor costs because you won’t need as many employees to take orders.
Let’s look at some mobile food ordering statistics that show why restaurant owners need to take notice. Only 45% of QSR customers prefer to place orders through employees. Restaurant staff appreciates this aspect greatly, as punch cards or manual tracking are no longer taking up staff time. 13% of total U.S.
The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. With this model, you dont have to pay credit card processing fees out of pocket. They help streamline operations, improve customer experiences, and boost revenue. Lets dive into the details! billion by 2028.
The right system does more than process payments—it streamlines operations, manages inventory, tracks sales, and enhances the customer experience. The biggest reasons to have a POS are to streamline your restaurant operations, improve guest experience, and keep more profits in your account. What Is Restaurant POS Software?
Out of the Box: April 2025 In This Issue: The Big Picture: Sales and Traffic Trends April 2025 Restaurant Industry Performance Trends In Detail Segment Focus Fast Casual: Current Performance Trends 1.1% Particularly, a signal that lower-income guests are going back to groceries instead of going out to eat. Comp Sales -1.5%
The suffocating reality of restaurant work takes center stage in his English language debut, which resists the contemporary urge to showcase refined and intricately plated dishes in favor of highlighting the raw — and toxic — intensity of behind-the-scenes kitchen operations. I need to get this film out of my system first.
Out of the Box: March 2025 In This Issue: The Big Picture: Sales and Traffic Trends March 2025 Restaurant Industry Performance Trends In Detail Segment Focus QSR: Current Performance Trends 0.9% March 2025 Restaurant Industry Trends In Detail Every month, BBI provides a big picture update on sales and traffic in our Out of the Box series.
When operating a hospitality business, it’s hard to know if your financial metrics are on par with the industry, especially with a changing economy and unique concept types. Employee benefits are excluded; however, it should also be included in analyzing actual cost associated with total labor cost.”
Hotels, restaurants, and sprawling F&B groups operate within a unique financial landscape, demanding far more than generic bookkeeping. Discover how Paperchase seamlessly integrates operational efficiency with strategic financial planning. Learn more about our Accounting Services !
In fact, the number of consumers who dine out weekly or more often was actually up slightly from 39 percent to 42 percent, according to TouchBistro's 2025 American Diner Trends Report , surveying 1,500 diners across the country. In contrast, 64 percent of those households making $200k or more said they dined out at least once a week.
It also zooms in on current challenges faced by owners/operators, menu prices and inflation, and tech/AI implementation. Most Restaurants Increased Sales in 2024 Approximately 63 percent of restaurant operators that manage finances said their profits in 2024 increased compared to last year.
Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. Many see these options not just as operational updates, but as strategic growth opportunities in a changing market.
Whether you’re running a busy café or a fine-dining hotspot, having the right staff management strategies in place can reduce turnover, boost productivity, and create a smoother operation. Improving your management skills can lead to excellent customer service, increased sales and better employee productivity.
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