Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 65 percent rely on mobile ordering for 11 percent or more of sales. In Love with Tech, but Impatient.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Lavu

DECEMBER 12, 2022

A POS system is used to process transactions, store data about transactions, and provide many other features that help a business owner manage the operations and sales at their store. Related: Top Restaurant POS Systems: The Comparative Buyer’s Guide iPad POS Hardware The only hardware you need for an iPad POS is the iPad.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 156

2024 2023 Food Order 2013 156

Restaurant Engine

AUGUST 9, 2023

You’re a busy restaurant owner or manager, and while your business is growing, you’d like to really up the ante. Tip #1: Treat Your Employees Well While this may not be the first thing that pops into your mind, it is one of the most important things you can do to level up your restaurant. Recognize employee achievements with rewards.

Compost 52

Compost Recycling Website Management Employee Relations 52

Next Restaurants

NOVEMBER 25, 2019

Is your restaurant website secure against cyber threats ? As eateries use new tech to take orders and deliver food , the bad guys are also given more opportunities to steal your data. One of the most destructive thoughts any business manager can have is that they are not at risk for cybercrime. Mobile Security.

Mobile Ordering 108

Mobile Ordering Email Marketing Website Management Employee Relations 108

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Modern Restaurant Management

MAY 18, 2020

Demonstrating the importance placed on the health and well-being of employees and customers. Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. Upserve is offering its Virtual POS and Online Ordering tools for free for 12 months to any restaurant.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

The Restaurant Times

JUNE 11, 2021

Managing a restaurant is a daunting task. Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. It enables you to manage each task efficiently. . That is why, automating restaurant operations is always fruitful.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Restaurant365

JUNE 17, 2022

Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. John Wang (no relation to Libby Wang) of Rocky Mountain Robotech said the software from his company turns a robotic server into a hostess, a runner, waitstaff and a host. It’s mobile friendly.”

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Sling

OCTOBER 26, 2020

As mobile devices and the ubiquity of the internet continue to increase, so too does the potential for your employees to become distracted and waste 15 minutes here and 15 minutes there throughout the workday. Time theft is when an employee accepts wages for work he or she didn’t do. And that’s only one employee!

Employee Relations 78

Employee Relations Social Media Small Business Communication 78

The Restaurant Times

AUGUST 18, 2020

Cloud Kitchen models accept orders via online platforms such as websites, mobile apps, third-party platforms, or via hotline numbers. The delivery-only restaurant format primarily relies on online food aggregators such as UberEats, DoorDash, Deliveroo for accepting large online orders.

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

The Restaurant Times

JUNE 23, 2020

Cloud Kitchen models accept orders via online platforms such as websites, mobile apps, third-party platforms, or via hotline numbers. The delivery-only restaurant format primarily relies on online food aggregators such as UberEats, DoorDash, Deliveroo for accepting large online orders.

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

Modern Restaurant Management

JUNE 12, 2024

and Canada, found that technology such as interactive digital menus, in-restaurant mobile apps, and augmented reality experiences are playing a vital role in empowering restaurants to stay relevant and meet the evolving needs and expectations of diners. When was the last time you placed an order in a restaurant app for curbside pick-up?

Loyalty Program 166

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 166

Modern Restaurant Management

FEBRUARY 4, 2020

He also previously worked with Taco Bell Corporation and Mobil Oil Corporation. PPX Hospitality Brands will manage two restaurant groups headquartered in metro Boston, the aforementioned Smith & Wollensky, and The Strega Group, a collection of Italian chophouses recently acquired from the Varano Group. PPX Hospitality Launches.

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 170

2021 Loyalty Program Retail Online Ordering 170

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new Subway catering platform will allow guests, particularly businesses, to make large orders for any occasion from participating Subway restaurants across the U.S. "An

Franchise 131

Franchise Franchising Catering Online Ordering 131

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Finding and retaining employees remain among the biggest obstacles operators struggle with.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Ordyx

JUNE 19, 2019

You must be aware that privacy laws require you to inform employees and customers that there is a camera running. Sales tracking should also have a tab or check management. Think of it this way: Your customers should be able to order from their tables, have the order sent to the kitchen, and then get the check after they eat with ease.

Technology 52

Technology Point of Sale POS Employee Relations 52

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. Virtual Barbecue Pit.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 185

2022 Food Supply Mobile Ordering Customer Experience 185

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S.

Healthcare 174

Healthcare Employee Relations Online Ordering Customer Service 174

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Today all these activities are managed by the Block Grouppe.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Cheetah

MAY 31, 2021

Black and Mobile. Black and Mobile is a black-owned delivery app alternative. Website: [link] Where: Atlanta, Baltimore, Detroit and Philadelphia Fees: Black and Mobile take 20% commission from partner restaurants and only 15% from those that deliver exclusively through the service. Table of Contents.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

NOVEMBER 19, 2020

When the Coronavirus pandemic swept the nation, The LEE Initiative (Let's Empower Employment), led by James Beard Award winning chef, author and restauranteur Edward Lee and Program Managing Director Lindsey Ofcacek, teamed up with Maker's Mark to establish the Restaurant Workers Relief Program.

Mobile Ordering 121

Mobile Ordering Kitchen Safety Online Ordering Coaching 121

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Restaurant UK , 2024) A 2023 study found that 37% of dine-in guests and 40% of takeout guests would order more often from restaurants if they found less expensive options alongside promotions and discounts.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 153

Food Tip Distribution Guest Recovery Food Safety 153

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 113

Mobile Ordering Front of House Customer Experience Back of House 113

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. In conjunction with the investment, PSG Managing Director Adam Marcus will join SevenRooms’ Board of Directors. 1-2 million. $2-5

Mobile Ordering 161

Mobile Ordering Restaurant Law Seating Customer Service 161

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 109

Catering Mobile Ordering Customer Service Leadership 109

Restaurant365

MAY 25, 2022

According to the National Restaurant Association’s 2022 State of the Restaurant Industry, below is the percentage breakdown of adult (age 18+) consumers who say they would be likely to use the following options if they were offered by a restaurant in their area they patronize: Order and pay for food or beverages using a restaurant website: 74%.

Technology 78

Technology Mobile Ordering Social Media Online Ordering 78

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition.

2020 157

2020 Fast Casual Food Safety Guest Recovery 157