Remove Employee Relations Remove Loyalty Program Remove POS
article thumbnail

Bridging the Gap: Integrating Legal and Insurance Considerations into Restaurant Cybersecurity Response

Modern Restaurant Management

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

Insurance 282
article thumbnail

Growth of Modern Contactless Payments: Increasing Restaurant Profitability and Efficiency

Modern Restaurant Management

The restaurant industry is driving the growth of modern point-of-sale (POS) solutions that enable contactless payments. On the other side of the coin, restaurant employees would only need to manage one consolidated ordering and payment process and would have more bandwidth to deliver the experience each customer desires.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Restaurant Operators Can Harness the Power of POS Data Analytics

Modern Restaurant Management

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. This shift underscores the evolution of POS systems from mere transactional tools to comprehensive data hubs.

POS 324
article thumbnail

Using Tech for Better Guest Engagement

Modern Restaurant Management

Identifying Bottlenecks and Improved Service Efficiency : Identify how efficiently staff members move between tasks and potential customer service pitfalls, providing opportunities to refine employee training or rectify operational challenges. Turning to AI, restaurants can further optimize their operations and customer engagement.

article thumbnail

On the Road to Relief: Restaurant Trends and Opportunities to Watch

Modern Restaurant Management

Leverage Data to Personalize Experiences Every day, restaurants generate vast volumes of data from their point-of-sale (POS) systems. For example, restaurant operators can use POS data to develop tailored deals, specials and loyalty rewards. And despite warnings of an imminent recession at the end of 2022, the U.S.

2023 492
article thumbnail

2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 539
article thumbnail

Restaurant Cost Control Strategies Every Operator Should Be Using

ChowNow

This includes hourly wages, payroll taxes, employee benefits, management salaries, and the hidden costs of manual schedules, overtime, and scheduling inefficienciesfor example, how much money youre losing from last-minute schedule changes or people clocking in early. Are you overstaffed on slow days? Understaffed when youre slammed?