Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. While only 15 percent plan to reduce the number or size of their franchise locations, operators are making other adjustments to their real estate. ” What Restaurant Employees Want at Work.

2022 203

2022 Mobile Ordering Guest Recovery Point of Sale 203

Perfect Daily Grind

DECEMBER 16, 2022

The store will be operated by franchise partner Legardére Travel Retail, which already manages around 200 Costa Coffee stores in the Czech Republic, Latvia, and Poland. Employees claim the partnership between Starbucks and Amazon Go doubled their workload with no additional pay. Tue, 13 Dec. Thu, 15 Dec.

2030 121

2030 2022 2023 Compost 121

Modern Restaurant Management

DECEMBER 17, 2020

Service-related mentions became more positive by 6.0 Managers are unprepared to support employees and drive employee engagement, according to Achievers , the progressive choice for employee voice and recognition solutions that accelerate a culture of performance. percentage points compared to the same month in 2019.

2020 162

2020 Point of Sale Consumer Goods Seasonal Menu 162

Apicbase

FEBRUARY 29, 2024

Touchbistro , 2024) Another factor, perhaps less alarming, but constantly present regardless of macroeconomic challenges, is employee theft , which accounts for 4% of annual revenue loss in the restaurant industry. Gitnux , 2024) Restaurant Franchising Statistics The QSR segment is the largest and fastest-growing segment. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

NOVEMBER 3, 2022

The QSR franchise started in Seattle and serves up Asian-inspired bowls and appetizers. Everyone wins when employees are comfortable bringing up issues before they get worse. “I Check with female employees about how you can help them reach their full potential. Support women who aren't your employees.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

AUGUST 24, 2022

Look to popular film and TV franchises to get people excited. As much influence as quotes, pictures, or QR codes can have on tips, there are other ways your staff can work towards higher gratuities. For example, on POS screens, having a tip prompt that asks a tip-related question in a more instructive way might be able to up tips.

Cash Management 370

Cash Management Mobile Ordering POS Customer Service 370

Focus POS

JUNE 27, 2019

Make sure you clearly define your standards for both, and communicate them to your employees. The right solution can provide better order accuracy, improve employee communication, and increase speed of service. Especially useful for franchises with more than one location, this feature allows you to be untethered from the computer.

Management 121

Management Management Franchise Franchising 121

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations.

Mobile Ordering 208

Mobile Ordering Front of House Fast Casual Customer Service 208

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Meanwhile, grocery related businesses are on the decline as people spend less time at home. Ghost Kitchen Franchise Model. Yelp Sees COVID Effect.

Franchise 135

Franchise Franchising Mobile Ordering Kitchen Safety 135

EATER

AUGUST 22, 2022

She mines her own history and puts it into dialogue with her influences — the books and shows she likes, the region she’s spent her life in — so effectively that the contrast between the two blurs. and not realize she’s been serving them the whole time,” employees have noted.). Ciar O’Mahony. I’ve had guests ask me, ‘Is the owner here?’

Fine Dining 103

Fine Dining 2012 Reference Social Media 103

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. Comfort Food.

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Modern Restaurant Management

DECEMBER 31, 2019

Labor issues will continue to bring challenges in 2020, but these challenges will offer restaurants the opportunity for a continued and relentless focus on creating rewarding environments for employees. The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages.

2020 129

2020 Kitchen Safety Consumer Goods Point of Sale 129

Modern Restaurant Management

JANUARY 9, 2020

Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. ’s unmatched scale and strengths in franchising, purchasing and brand-building.” Brands’ global scale, resources and franchising capabilities. ” Chasing DoorDash.

Fast Casual 99

Fast Casual Customer Service Online Ordering Employee Relations 99

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. " Changes to Franchise Real Estate are Uncertain. Restaurant Adaptation. Meeting Customer Expectations. ” Off-Premise Focus.

2020 216

2020 Mobile Ordering Hotels Food Safety 216

EATER

NOVEMBER 3, 2023

But though the employees and Hanes reached a classwide settlement, the court ruled that McDonald’s was not responsible, as it isn’t involved in “day-to-day operations” of the stores, despite them carrying the McDonald’s name. What is the joint employer rule? Some fast-food chains, like In-N-Out, are entirely corporate-owned.)

Franchise 120

Franchise Franchising Employee Relations Restaurant Law 120

Modern Restaurant Management

JANUARY 31, 2020

voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., The start of a new decade brings a time of reflection and positive change, including what will influence the food decisions we make.

2020 150

2020 Loyalty Program Point of Sale 2019 150