Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Culinary Cues

APRIL 13, 2020

We also know that the health and safety regulations for restaurants will change significantly as we make every attempt to keep the public and our staff safe and at ease. Let me be clear that there is NO INDICATION at this time that the virus can be spread through food.

Kitchen Safety 558

Kitchen Safety Uniforms Food Safety Employee Relations 558

Modern Restaurant Management

OCTOBER 15, 2021

While safety and quality have always been paramount, the ongoing COVID pandemic has amplified these issues. Customers and employees are demanding more transparency, expecting to see ongoing, proactive efforts to keep everyone safe. Increase Safety, Quality, Accuracy, Productivity, and Efficiency. Minimize Risks.

Food Safety 197

Food Safety Audits Employee Relations Training 197

Modern Restaurant Management

NOVEMBER 1, 2023

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. Inadequate hazard identification, inappropriate footwear, and insufficient training can also lead to these types of injuries.

Food Safety 190

Food Safety Employee Relations Restaurant Law Audits 190

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

AUGUST 10, 2022

Learn why it is important to implement restaurant safety tips to help reduce the risk of injury for these seasonal workers and throughout the entire year. In fact, many young workers’ first job experience is in some type of food establishment. Inconsistent Training. Seasonal Jobs and Restaurant Injuries in the Summer.

Employee Relations 175

Employee Relations Restaurant Law Food Safety Equipment 175

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Check employee schedules to ensure plans match reality.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

NOVEMBER 29, 2023

There is more to success in the competitive restaurant business than just great food and service. That’s where public relations comes in. Through media relations, PR can cultivate relationships with media members for your restaurant. Media training from PR pros will prepare you to conquer any interview.

Social Media 197

Social Media Employee Relations Food Safety Influencer 197

PathSpot

OCTOBER 11, 2023

In food production and preparation, adhering to food safety standards is paramount. Ensuring that the food we consume is safe for consumption is not only a legal requirement but also a moral obligation. While this documentation is essential for tracking and ensuring food safety, it can often feel burdensome.

Food Safety 40

Food Safety Waste Food Document 40

Ken Burgin

JULY 25, 2023

Designing short training games or ‘microlearning’, involves several principles to ensure they’re effective, engaging, and suitable for the purpose: Relevant to the work environment and reinforce key skills or knowledge. This can help improve knife skills while emphasising the importance of safety.

Training 60

Training Kitchen Safety Front of House Dietary Restrictions 60

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. Increased waste (and related costs ). Inaccuracy leads to more waste and related expenses since your team will need to toss the incorrect order and remake it correctly. To increase order accuracy, your restaurant should: Prioritize training.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

Culinary Cues

SEPTEMBER 30, 2021

So, here is what we know and what we must learn to work with: [] COVID PROTOCOLS WILL LIKELY BE WITH US FOR SOME TIME: You’re tired of it, your employees are tired of it, and your customers are tired of, but it is the second-best tool in your toy chest (next to the vaccine) to help keep this pandemic under control and keep everyone safe.

Food Supply 416

Food Supply Employee Relations Kitchen Safety Social Media 416

The Restaurant Times

OCTOBER 30, 2020

With the outbreak of COVID-19, consumers have become more aware of the importance of health, hygiene, and food safety which will play a huge role in how restaurants operate in the new normal. Tips on How To Implement the Right Restaurant Food Safety System . Create a Restaurant Cleanup Plan.

Food Safety 52

Food Safety Kitchen Safety Employee Relations Food 52

7 Shifts

AUGUST 27, 2021

Give your employees proper training. Just as you wouldn't ask bartenders to ask for ID without training them on how to ask and spot a fake, you can't ask your team to verify vaccinations or tests without training them properly. Free Food Safety and Career Development Training | ServSafe.

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

Culinary Cues

JULY 31, 2023

I felt it was time to refresh, modify, and re-emphasize the rules and make them relatable to the current climate we all work in. Maybe, they are even worthy of a place in your employee manual or at least as a talking point during new employee orientation. Anyway – use as you see fit. What an honor it is to cook for others.

Kitchen Safety 324

Kitchen Safety Back of House Front of House Food Safety 324

7 Shifts

MARCH 23, 2022

The food and hospitality hasn't changed all that much since '65. When it came to employee scheduling, National Coney Island had about as many methods as it did locations. It was a two-day training for managers.” So I think it was almost two, eight-hour days training for the managers got to implement.”. Table of Contents.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Implementing the latest tools of the trade can simplify tasks for employees and help restaurants wow diners.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Modern Restaurant Management

MARCH 9, 2022

The restaurant industry loses an astounding $162 billion each year in food waste. All restaurants should proactively work to reduce food waste, which will also help you save money, increase profits, spotlight your commitment to sustainability, and help the environment. Between a third and a half of food is wasted worldwide annually.

Waste 215

Waste Compost Food Recycling 215

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.

Food Safety 171

Food Safety Certification Employee Relations Restaurant Law 171

7 Shifts

JULY 10, 2020

Consider food costs, labor costs, and cost of marketing your reopening. Plan your budget to include food costs, labor costs, operating costs, marketing costs, and any extra costs such as for party favors and special decor. Additionally, by keeping the menu to a limited number of dishes, you can better plan and manage your food costs.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures. Employee health. Download the full guidance, here.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

NOVEMBER 17, 2020

Fast food giant McDonald’s is no stranger to litigation, having defended itself against lawsuits over everything from racial discrimination to hot coffee. In the McDonald’s action, a preliminary injunction entered by the court in late June ordered the chain to provide social distance training and enforce mask wearing policies.

Insurance 208

Insurance Employee Relations Food Safety Document 208

EATER

JUNE 25, 2020

Workers in Oakland, California, filed a lawsuit after allegedly being told to make masks out of coffee filters and dog diapers Two recent court orders directed at McDonald’s restaurants represent partial victories for employees who seek to hold their employers legally accountable for keeping them safe from the coronavirus.

Training 76

Training Employee Relations Supplies Food Safety 76

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

MARCH 16, 2020

” RWCF is compiling an extensive list of resources and links related to the COVID-19 Crisis on its website, and, soon, we will collect data (qualitative and quantitative) from affected workers and restaurant owners so that we can work with local and national leaders to address the systemic issues the COVID19 pandemic has exposed. .

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Open for Business

FEBRUARY 29, 2024

Keep all of your finalized documents in a centralized location Some permits and licenses will need to be posted in a place where they are visible to guests and employees, and others will need to be kept on site and presented to inspectors before and after you open.

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

JUNE 17, 2020

If you are one of the businesses that has been lucky enough to receive a small business loan through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (or otherwise have been able to secure alternate financial backing), you may have been able to retain many of your employees and maintain business continuity in the interim. [1].

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.” Cash is dirty.

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Here’s why.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

The Rail

JANUARY 4, 2023

By Indiana Lee, Contributor Like all businesses, restaurants rely on their employees to be successful. So, why is it that employee wellbeing is an afterthought for many restaurants? At the end of the day, you must treat your employees with the utmost respect if you want to keep them -- just like you do with your best customers.

Employee Relations 116

Employee Relations Food Safety Customer Service Consumer Goods 116

Bingage

MAY 28, 2020

While the government has given a clean chit to online food delivery partners to resume their operations, some misinformation regarding the safety of these services has made people consider it unsafe for health. Can corona spread through food ordered online. Follow Safety guidelines. Provide Extra training.

Delivery 98

Delivery Online Ordering Employee Relations Kitchen Safety 98

Restaurant365

JANUARY 11, 2022

With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report. Optimize employee productivity using a manager log. Track the status of staff tasks and view flagged entries to optimize employee productivity. Visualize trends.

Management 158

Management Management Employee Relations Communication 158

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Design an employee onboarding process. Your employees rely on you to provide a safe working environment.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Modern Restaurant Management

JULY 29, 2021

Educate Employees. Consequently, you should educate all employees about safe security practices like using strong passwords, not opening suspicious emails, and always logging out of devices. Be sure to hold regular refresher training to ensure no one forgets these best practices. It’s time for that to change.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Restaurant365

JANUARY 11, 2022

With an automated manager log, you can view your restaurant’s performance metrics, tasks, logs, accounting transactions, and scheduled employees — all in one report. Optimize employee productivity using a manager log. Track the status of staff tasks and view flagged entries to optimize employee productivity. Visualize trends.

Management 142

Management Management Employee Relations Communication 142

Modern Restaurant Management

DECEMBER 28, 2020

The younger generations don’t just want great food, they expect memorable experiences. A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Safety is paramount: Gone are the days of buffet style displays and bulk serving.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230