Employee Relations Food Safety Guest Recovery Technology 
Modern Restaurant Management
JANUARY 12, 2022
This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Along with furthering their technological investments, operators are also altering their physical restaurant locations to cater to delivery. 55 percent plan to add more space for pick-up.
7 Shifts
OCTOBER 15, 2020
Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. As the Head of U.S.
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Modern Restaurant Management
AUGUST 17, 2020
Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Since the week ending June 28 the industry’s recovery remains stagnant.
Modern Restaurant Management
JANUARY 22, 2021
. “It’s incredibly important for us to continue to grow with strong operators in key geographies to increase the footprint of the brand and share our great Middle Eastern cuisine and hospitality with even more guests.” ” Fogo de Chão Inks New Deals. . ” Fogo de Chão Inks New Deals. .
Black Box Intelligence
MARCH 8, 2022
These issues, along with continued surges in COVID infections, are slowing the recovery. . And technology adoption signaled that the future of the restaurant industry has arrived. From robotics to contactless payments, customers and operators began using technology to engage with one another in new ways.
Modern Restaurant Management
JULY 30, 2021
It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.
Modern Restaurant Management
OCTOBER 4, 2021
Top frustrations when picking up orders include: order isn’t ready and having to wait (46 percent), food is ready but still having to wait (44 percent), food is cold (36 percent), order is inaccurate (36 percent), and no designated mobile order pickup line (22 percent). Loyalty programs are most popular for fast food.
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