Remove Employee Relations Remove Food Safety Remove Guest Recovery Remove Online Ordering
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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 65 percent rely on mobile ordering for 11 percent or more of sales. 71 percent rely on delivery for 11 percent or more of sales.

2022 215
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Coca-Cola Research Reveals What Guests Want Post-COVID

Modern Restaurant Management

Maintain visible hygiene cues : vaccinated consumers are among the most cautious and will continue to crave health and safety reassurance before returning to pre-COVID life. Pick-up and curbside delivery will gain stronger relevance post-COVID, and dine-in recovery will be stronger than pre-COVID levels. Pre-COVID: 10.3 dine-in visits.

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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout COVID-19 Consumer Dining Trends.

2020 197
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MRM Research Roundup: End-of-September 2021 Edition

Modern Restaurant Management

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170
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Coronavirus and the Restaurant Industry: What the Data Shows

Black Box Intelligence

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

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Top 10 Focus Areas for Restaurants During COVID

Hot Schedules

Being present in delivery partner marketplaces, having a functional website with online ordering, and a solid social media game are keys to success not only in the current situation but also with today’s consumer. ServSafe is offering a free Food Handler course and some additional training for take-out and delivery best practices.

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Restaurant Industry Performance Pulse

Black Box Intelligence

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.