Modern Restaurant Management

NOVEMBER 23, 2021

Today’s restaurant guests are more selective about their dining experiences, and boosting customer loyalty is crucial as restaurants shift into this next phase of service and look toward the holidays. Customers now expect more than a simple rewards program or general mailing list. Enhancing the In-Person Experience.

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Modern Restaurant Management

DECEMBER 1, 2020

And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim. Below, we’ll explore three steps to building relationships and an effective customer loyalty program. First, consider adopting a touchless loyalty system. McKinsey & Co.

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Loyalty Program Customer Experience Point of Sale Employee Relations 200

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns.

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2024 Online Ordering Website Management 2023 198

Modern Restaurant Management

JULY 13, 2022

Differences in manpower, brand recognition, technology and marketing budgets have all presented significant challenges for single location restaurants to compete for market share. Marketing. Maximizing this opportunity for free marketing is key to developing deep relationships with customers and building customer loyalty.

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Modern Restaurant Management

DECEMBER 5, 2022

Many restaurant owners and managers immediately invested in multiple technology solutions to stay afloat in 2020, with contactless order and payment solutions being the most important. This would allow owners to cultivate more personal relationships to increase customer loyalty and better market to each individual.

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Loyalty Program Mobile Ordering Employee Relations Customer Experience 223

Modern Restaurant Management

JULY 12, 2022

Be In Charge of Your Own Marketing. From email and text to social media marketing, let your customer base know you’re participating in Restaurant Week and what kind of discounts you will be offering. Attract and Retain Guests with a Loyalty Program.

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Loyalty Program Online Ordering Point of Sale Customer Experience 220

Modern Restaurant Management

JANUARY 31, 2023

5 Use social media and email marketing to promote Super Bowl specials and gift card promotions to attract customers. Create a loyalty program that rewards customers for repeat visits during the Super Bowl. Between social media, loyalty programs, apps and email/text, restaurants have a built-in database of loyal customers.

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Loyalty Program Social Media Email Marketing Online Ordering 165

Modern Restaurant Management

AUGUST 8, 2022

A repeat sale is 30 percent the cost of attracting a new customer, and repeat customers are walking advocates / marketers to new customers, ultimately generating more revenue–and reliable revenue–for less cost. So how can a restaurant drive revenue without time-intensive and costly marketing initiatives?

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Loyalty Program Social Media Email Marketing Point of Sale 174

Focus POS

JANUARY 18, 2022

Intro: Now that the holiday season is over, it’s time to take stock of your restaurant’s equipment. Many mobile POS systems also increase your customer convenience by offering more payment options, the ability to split checks, email receipts, and ask for client feedback. Cloud Storage Loyalty. eGift Card Offering.

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2022 Technology Loyalty Program 2025 78

Focus POS

SEPTEMBER 10, 2020

Restaurants can leverage software like upselling prompts to conduct better and more effective marketing. You should be able to manage and track your drivers and ensure they have turn-by-turn instructions for the fastest routes to ensure deliveries are made on-time. Loyalty program. SMS and email marketing.

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POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Change management needs to be a top priority. Here are their responses.

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Open for Business

MARCH 21, 2023

Word-of-mouth marketing and evangelism marketing are valuable parts of a restaurant’s marketing strategy. Because word-of-mouth marketing is an unpaid form of advertising, you can use this important tool no matter your restaurant’s marketing budget. Word-of-mouth marketing is a form of organic advertising.

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Marketing Social Media Email Marketing Customer Experience 78

Modern Restaurant Management

JUNE 29, 2023

Now, almost every restaurant offers delivery, almost every restaurant connects to Ubereats or DoorDash or has an online ordering platform and almost every restaurant uses a reservation system or even a loyalty platform. 2020 fast-tracked the adoption of omnichannel for even the most traditional dine-in establishments.

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Hospitality Loyalty Program Online Ordering Mobile Ordering 88

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Many have started offering their menus on third-party delivery websites. Looking at the data proves much of what we already know.

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Delivery Loyalty Program Download Online Ordering 193

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. A POS targets pinpointed messages that match customer interests, thus aiding marketing initiatives, including gift cards and loyalty programs. There are a wide array of options on the market today.

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Modern Restaurant Management

JUNE 24, 2020

As a result, restaurant marketing, specifically digital marketing, is of extreme importance. When looking for online ordering technology, restaurants should focus on those that offer restaurant marketing to go hand in hand.

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Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. Employees with a strong sense of empathy will be better equipped to succeed at their jobs, whether they’re dealing with fellow team members or restaurant guests.

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Hospitality Loyalty Program Communication Training 78

Open for Business

MAY 4, 2023

We think the food going down our throats is the product,” says Ryan Giffen, assistant professor of hospitality management at California State University at Long Beach, in the Washington Post. Equip the team with the tools to meet your service standards, including proper etiquette and restaurant industry best practices.

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Take-out 2023 Customer Service Online Ordering 78

Modern Restaurant Management

JULY 29, 2021

Some challenges, like crowded and highly competitive markets and shifting consumer demands, have always been relevant to restaurant owners. Thanks to mobile ordering apps or loyalty programs, you may also have customers’ names, addresses, and other sensitive data. Running a restaurant today is a challenging undertaking.

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Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Restaurant365

DECEMBER 17, 2019

Marketing costs are also variable and controllable. However, the biggest factor in controlling food costs is improving your inventory management. This includes everything from napkins to kitchen equipment, as well as licensing costs. Investing in restaurant management technology is an essential part of restaurant costs.

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Point of Sale License Insurance Employee Relations 120

The Restaurant Times

OCTOBER 21, 2020

Even with the perfect ambiance and tasty delights, your bakery business may not flourish until you have invested in a robust bakery management system. This article discusses the top bakery POS features that owners must look for while choosing a bakery management solution for their business. . Central Kitchen Management .

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POS Inventory Loyalty Program Online Ordering 98

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. To encourage them, launch a frequent diner loyalty program. Organize a delivery place for prepping, storing and managing deliveries. Make sure you’re equipped.

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Delivery Food Mobile Ordering Insurance 109

Modern Restaurant Management

JANUARY 19, 2022

For most successful brands, the way out is clear: become more digital, become more data-driven, operate more efficiently, move the marketing needle. But for most successful brands, the way out is clear: become more digital, become more data-driven, operate more efficiently, move the marketing needle.

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Food Supply Restaurant Law Email Marketing Mobile Ordering 183

Apicbase

AUGUST 5, 2022

If you look under the bonnet, you will see that struggling businesses often lack a clear restaurant marketing plan. Of course, marketing isn’t the only thing that makes or breaks a business, but it does give you an edge when you expand and open in new locations. You don’t need a fancy consultant to do your marketing.

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Marketing Operations Social Media Email Marketing 97

The Restaurant Times

AUGUST 18, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. It has given rise to varied food delivery business models such as multi-brand kitchen model, aggregator- managed cloud kitchen, co-working spaces, etc. . Kitchen Equipment & Packaging .

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Mobile Ordering Online Ordering License Email Marketing 52

Mad Mobile

FEBRUARY 29, 2024

As bar owners and managers, you know that having the right point of sale system for your restaurant or bar makes all the difference. We’ll walk you through the bells and whistles and show you why CAKE is the best bar POS system on the market. However, you can expect more from the industry-leading systems in today’s market.

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POS Bar Brewery Customer Service 40

The Restaurant Times

JUNE 23, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. It has given rise to varied food delivery business models such as multi-brand kitchen model, aggregator- managed cloud kitchen, co-working spaces, etc. . Kitchen Equipment & Packaging .

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Mobile Ordering Online Ordering License Email Marketing 52

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. For more on SaverLife, visit saverlife.org/.

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Modern Restaurant Management

JUNE 1, 2021

This results in a faster time-to-market to excite customers of changes to keep your restaurant top of mind. An expertly-built website will be able to draw customers in and highlight all of a restaurant’s digital ordering channels and marketing opportunities in one space.

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Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? John Moezzi, National Account Manager, Sharp NEC Display Solutions. Chris Prociv, VP Marketing & Innovation at La Brea Bakery.

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2020 Kitchen Safety Food Safety Loyalty Program 193

The Restaurant Times

JANUARY 13, 2022

Purchase Kitchen Equipment. A significant slice of the capital outlay of a bakery business goes into purchasing the kitchen equipment. Some of the equipment that goes into the priority list include worktables, dough preparation tools, proofing cabinets, and bakery ovens. Marketing And Promotion.

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Waste Kitchen Safety Equipment Social Media 52

Touch Bistro

MAY 26, 2021

To help you along, we’ve created a comprehensive guide to 4th of July restaurant specials that covers: How and when to plan your 4th of July specials What equipment and technology you’ll need 13 creative 4th of July restaurant deals and promotion ideas. Equipment and Technology. Marketing and Promotions. Download Now.

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Specials 2021 Merchandise Mobile Ordering 111

Restaurant365

JUNE 4, 2021

Investing in marketing is a long-term strategy, but consistent effort can provide rewards. You can potentially explore digital marketing through targeted social media ads or online search results ads. If you haven’t yet started a loyalty program, consider implementing one. Review CoGS and Labor Reports Daily.

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Loyalty Program Point of Sale Inventory Customer Service 78

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Modular Chicken.

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BNG Point of Sale

SEPTEMBER 8, 2021

A simple cash register is a cash management machine that handles everything related to sales, changes, and money, for financial transactions. POS stands for point of sale, and it is a sale software suite that manages money, inventory, and business transactions. Manage your inventory . Run a loyalty program .

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POS Cash Management Point of Sale Loyalty Program 52

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? WSJ reported that more than half of ad spending is shifting to digital platforms as the pandemic caused shifts in marketing strategies.

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2020 Online Ordering Point of Sale Cash Management 148

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Customers will see Black-owned carousels on DoorDash in select markets including Washington D.C,

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Mobile Ordering Certification Loyalty Program Kitchen Safety 131