Remove Education Remove Fast Casual Remove Loyalty Program
article thumbnail

How Education Can Attract Workers to QSRs Amid High Turnover

Modern Restaurant Management

In this Q&A, Travis Larrier, Solutions and Strategy Director at InStride, provides insights on how investing in employee education can give a boost to talent acquisition and retention strategies. How are brands using education to attract and retain workers? What impact does a modern approach to workforce education have?

Education 221
article thumbnail

MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Restaurants must now navigate a razor-thin margin between maintaining customer loyalty and managing escalating costs. Brand loyalty is also on the decline. At the same time, U.S. chain sales grew just 3.1 percent in 2024 — falling short of the 4.1 percent menu-price inflation rate. Regionally, differences arose.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

MRM Research Roundup: Experimentation, Valentine’s Vibe Shift, and Wine Cork Market

Modern Restaurant Management

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. percent in November.

Marketing 221
article thumbnail

MRM Research Roundup: Holiday Spending, Franchise Optimism, and Pickle Energy

Modern Restaurant Management

Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. In RMS’ Q4 consumer survey , respondents reported dining out less across all categories – with fast casual and full service being hit the hardest. Franchise 2.0: Lunch traffic is down -0.1

Franchise 221
article thumbnail

Why Restaurants Are Going Cashless: 7 Key Benefits for 2025

Lavu

With the rise of digital payment platforms and mobile wallets, restaurants can offer rewards programs, targeted promotions, and personalized experiences that cater to individual customers’ preferences. This fosters customer loyalty and allows restaurants to gather valuable data and insights to inform their business strategies.

2025 78
article thumbnail

MRM Research Roundup: Cautious Optimism, Beyond the Burn, and the Taylor Swift Economy

Modern Restaurant Management

Out of 25 brands, 17 are QSR or casual dining restaurants, marking a significant shift in why people are primarily visiting malls – to eat. Fast food dominates takeout, with 60 percent of Americans choosing it as their preferred option for ordering meals at home. Insight Key Statistic Americans Spending on Dining Out 55.7

article thumbnail

MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

Loyalty programs also matter: 65 percent of drive-thru users and over 60 percent of takeout and delivery users say membership affects where they order. Within QSRs, fast-casual restaurants led the way, growing transactions by 2 percent in March.