Wed.Mar 27, 2024

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7 Ways Data Can Help Supercharge Your Restaurant

The Rail

By Emma Carter, Contributor The 2024 National Restaurant Association report shows that sales are up and restaurants are hiring. However, labor and food costs have gone up and consumers have become more value-conscious. Guests are also looking for more personalized dining experiences. Restaurants need to find ways to analyze the large amount of data they generate if they want to supercharge their success.

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Why a Customer Service Strategy Is Important in a Restaurant

Modern Restaurant Management

Attracting new customers is important to every business owner. While there are many marketing strategies to get customers in the door, it is just as important to create customer service strategies that keep them coming back. The restaurant industry has very low retention rates , estimated at only 55 percent. With the impact a dissatisfied consumer can have on your bottom line, it is important to create a customer service strategy that sets your restaurant apart from the competition.

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ChowNow acquires Cuboh and its POS expertise

ChowNow

We’re thrilled to announce a significant leap forward for ChowNow: we’ve acquired Cuboh, a leader in POS integration for restaurants! Cuboh’s impressive technology consolidates multiple online ordering platforms into one easy-to-manage system, and we’re excited to integrate their innovation into the ChowNow family. “We’re excited to welcome Cuboh to the ChowNow family,” says Chris Webb, CEO of ChowNow. “This acquisition puts a step closer to fulfil

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Inspiring Hourly Workers

Modern Restaurant Management

Retaining quality staff members is always a key challenge for restaurant operators. Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team. Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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New-Wave Bakeries Are on the Rise in Puerto Rico

EATER

José Rodriguez piping local herb cream cheese for his smoked salmon cups at Levain Artisan Breads. | Rafael Ruiz Mederos After decades of industrialized baked goods, Puerto Rico welcomes a generation of bakeries redefining the island’s traditions with local ingredients and global techniques Soft, doughy pan sobao is ubiquitous in Puerto Rico. The popular sweet bread is sold in almost every bakery, supermarket, and corner colmadito.

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SMS Marketing for Restaurants to Boost Sales

Chef's Resources

March 27, 2024 – by Jessica True How to Use SMS Marketing for Restaurants to Boost Sales The average person sees a constant stream of emails, social media ads, and notifications every day. Getting your restaurant noticed in this deluge is tough. What you need is a way to cut through the cacophony of noise […] The post SMS Marketing for Restaurants to Boost Sales appeared first on Chefs Resources.

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Three New Cookbooks Celebrate Foraging

EATER

Lille Allen/Eater Written by women, they offer an inclusive and accessible approach to finding food If by now you haven’t gone foraging, eaten foraged foods at a restaurant, or at least seen a headline about foraging somewhere in your newsfeed, you might be living under a rock — though if you live under an actual rock, there’s a good chance you’ve been disturbed by foragers in search of the rich, damp soil that is an ideal habitat for fungi.

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What Is the Skip the Stuff Law? And How Restaurants Can Reduce Plastic Waste.

SpotOn

In January 2024, the New York City Council voted and passed the Skip the Stuff bill. This new law mandates that food service establishments can't offer guests complimentary plastic utensils and related items. A customer must ask for single-use plastics such as forks, knives, and spoons alongside other items usually given out as part of a takeout order.

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Exploring the Future: Augmented Reality’s Innovative Role in Restaurant Menus

OneDine

In an era where technology continually transforms various aspects of our lives, the integration of augmented reality (AR) has started to revolutionize the way we experience dining. Among its groundbreaking applications, AR’s incorporation into restaurant menus stands out as a game-changer, offering an immersive and interactive way for patrons to explore dining options.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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How to modernize a 50-year-old pizza chain

Restaurant Business

A Deeper Dive: This week’s episode of the RB podcast features Tom Sacco, CEO of the Iowa-based pizza chain Happy Joe’s, on adapting the brand for today’s restaurant diners.

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The “Dirty” Negroni Was Bound to Happen

EATER

The dirty Martini has influenced every classic cocktail, from the Negroni to the spritz. Here’s how the olive briny trend took over.

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Minor league baseball players indicted for insider trading on the 2022 Del Taco sale

Restaurant Business

Jordan Qsar, Grant Witherspoon, Chase Lambert and Austin Bernard were accused of trading stocks after learning that the Mexican restaurant chain would be sold to Jack in the Box.

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Our Editor-in-Chief’s Food-Themed Spring Preview

EATER

Movies, books, and television we’re excited about this spring. | Lille Allen; John P. Johnson/Netflix; David Moir/Bravo The food novels, cookbooks, movies, and TV on my list. A version of this post originally appeared on March 23, 2024, in Stephanie Wu’s newsletter, “From the Editor,” a roundup of the most vital news and stories in the food world. Read the archives and subscribe now.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Benihana deal makes The One Group one to watch in full-service dining

Restaurant Business

Acquiring the 86-unit teppanyaki chain will make the owner of STK and Kona Grill a $1 billion company. And it's just the beginning of an ambitious long-term growth plan.

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In the Benihana deal, a sign of the restaurant M&A times

Restaurant Business

The Bottom Line: The venerable Japanese steakhouse chain fetched a modest multiple in its sale to The One Group. But that’s where values have fallen these days.

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WFF at 35: Progress made, more to accomplish

Restaurant Business

Attendees of this year’s Women’s Foodservice Forum Leadership Conference heralded the advances (and made the business case) for moving women into leadership roles. But there’s still work to do.

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BJ's agrees to listen to another activist investor

Restaurant Business

The casual-dining chain will take input from PW Partners on how to boost shareholder value. In exchange, PW will withdraw two board nominees.

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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Beware the menu fools of April

Restaurant Business

Marketing Bites: April Fools’ Day is nigh, and nary a restaurant chain marketer can be trusted.

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