Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. With data showing indoor dining rapidly decreasing as customers navigate new COVID variants, restaurants need the capability to quickly adapt and implement new solutions.

POS 207

POS Food Supply Mobile Ordering Point of Sale 207

7 Shifts

MAY 31, 2021

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. All tasks in a restaurant are interconnected. That's why restaurateurs rely on restaurant operations. Operations Management.

Operations 363

Operations Inventory Hiring Customer Service 363

Embrace the Suck

APRIL 18, 2022

There are also some that thrive (15%) and the elite few that drive their market (5%)… these top two categories came out of the pandemic stronger because they focused on the right things. I don’t know about you…but I’ll take that 20% profit restaurant model every time! The 11 Habits. Why do you do what you do?

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

7 Shifts

FEBRUARY 12, 2021

Maybe it’s to take your grandmothers’ recipes to the masses. You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. Find Out Why the Restaurant is for sale. Once you’re ready and funded, here are the steps to take to realize the dream of ownership.

License 446

License Equipment Certification Information 446

Modern Restaurant Management

FEBRUARY 3, 2022

Many operators also noted that the cost of implementing new health and safety measures – such as providing PPE for staff and upgrading their HVAC systems – was another major expense that wiped out any revenue gains in 2021. Reservations : Most operators are taking a hybrid approach to reservations.

Loyalty Program 187

Loyalty Program Online Ordering Cash Management Point of Sale 187

Modern Restaurant Management

OCTOBER 27, 2021

Restaurant owners will need to find innovative ways to recruit new employees and offer incentives to come in and work in the foodservice industry. It became more common for restaurants to offer QR codes rather than hand out individual, hard-copy menus to their diners. Consumers may choose cooking at home over dining out.

Customer Experience 204

Customer Experience Recruiting Customer Service Delivery 204

Modern Restaurant Management

JANUARY 10, 2022

Trends that accelerated because of COVID and new trends emerging out of the pandemic will begin changing the face of restaurant technology. We expect to see more operators investing in back-of-house as they fully flesh out their tech stack. Here are six things you can expect to see in back-of-house tech in 2022.

Back of House 204

Back of House 2022 BOH Front of House 204

Modern Restaurant Management

MARCH 2, 2020

When done correctly, dark kitchens allow for more food output without the potential of delivery services interrupting dine-in patron’s meals or delayed delivery times. Recruiting a high-quality third-party logistics (3PL) partner can be a gamechanger when making this type of extreme logistical shift.

Supplies 213

Supplies Delivery Food Supply Back of House 213

7 Shifts

NOVEMBER 3, 2022

Amanda Cohen, chef and owner of New York City's Dirt Candy, is vocal about culinary lists and awards that leave out female chefs. Good to know that the grand old tradition of writing us out of the history of food is alive & well in 2020. The industry needs to do better to take care of its workers. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. And according to Technomic, Inc., Addressing Retention.

Front of House 229

Front of House Loyalty Program Back of House Training 229

Modern Restaurant Management

FEBRUARY 1, 2023

When deciding where to recruit restaurant workers online, many job platforms promise to plaster your jobs across the Web for a fixed price. Programmatic job advertising takes a profile-driven data approach. As inflation takes hold of the economy, many workers are moving salary and job security to the top of their priority list.

Hiring 186

Hiring 2023 Advertising Recruiting 186

ExactHire - Restaurants

FEBRUARY 21, 2022

If you’ve been dining out or picking up food to go, it’s likely you have seen or used a QR code to access your menu or even pay a bill. Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Want to share feedback on an experience? What are QR codes you might ask?

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing.

2022 186

2022 Hospitality Loyalty Program Point of Sale 186

Modern Restaurant Management

NOVEMBER 2, 2022

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. To master the process, consider these tips to recruit and retain long-term employees. I believe humility and courage go a long way in determining if someone has what it takes to succeed in any role.

Hiring 148

Hiring Front of House Back of House Employee Relations 148

Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. Since recruiting your staff can be such an extensive undertaking, here are a few factors for you to consider when designing an effective recruiting and onboarding process to rehire and appropriately schedule your restaurant’s workforce.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

7 Shifts

SEPTEMBER 26, 2022

Making Your Resume Stand Out. For example, at Branch Line in Watertown, Massachusetts, employees not only partake in relevant industry classes - they take turns hosting them. Working in a restaurant is something more than 11 million people in the United States do. Table of Contents. Skills for Your Resume. Skills for Your Resume.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

AUGUST 23, 2022

This is an important factor in recruiting talented individuals, as a large majority of franchisees are investing with 10+ year horizons and are seeking organizations that have proven they can withstand economic cycles. Evaluating Resources. Costs of all resources involved in restaurant operations are rising. Focusing on the Long-Term.

Franchise 184

Franchise Franchising Loyalty Program Food Supply 184

Embrace the Suck

MAY 14, 2023

The recruitment and effective training of suitable staff is critical. As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. And much like a bad dish, it's tough to swallow.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

APRIL 15, 2021

Now, as we come out of COVID-19 and begin opening our locations, we cannot find staff to fill any open positions. I am not wasting time on trying to figure out why. I called all of the applicants, offered interviews and got 5 out of 11 to show up. We blamed the extraordinarily low unemployment rate of 3.6 But where are they?

Social Media 209

Social Media Training Recruiting 2019 209

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. Integrating loyalty program or CRM so guests are incentivized to seek out and use these channels. Loyalty Technology to Drive Daypart Engagement.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

Open for Business

NOVEMBER 21, 2022

A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. For starters, the dining room should have: A warm, appealing vibe for guests. To deliver the best dining experience possible, the right CRM is essential. Restaurant owners can save time and money.

Technology 147

Technology Front of House Back of House Online Ordering 147

The Restaurant Group

OCTOBER 21, 2022

Take-Out Please”. While take-out has been around for a while, its popularity is growing due to its convenience and speed. By offering take-out, restaurants can stay open later, generate more money, and are better positioned to compete with other quick-service enterprises. 2022’s Restaurant Industry.

2022 88

2022 Back of House Food Supply Government 88

Modern Restaurant Management

DECEMBER 21, 2023

Maintaining relationships with your local breweries, taking intentional steps to partner with local creators and working together to create experiences for on-premise customers will pay dividends for the on-premise draft program.

2023 120

2023 2024 Insurance Employee Relations 120

7 Shifts

FEBRUARY 12, 2021

Maybe it’s to take your grandmothers’ recipes to the masses. You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. Find Out Why the Restaurant is for sale. Once you’re ready and funded, here are the steps to take to realize the dream of ownership.

License 195

License Equipment Certification Information 195

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. I think there's been a very big change in landscape of how we're recruiting and how purpose-driven restaurants need to be versus just selling an experience.”

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Lavu

SEPTEMBER 29, 2023

Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience. Labor Shortage Solutions in the Restaurant Industry To address the restaurant worker shortage, restaurant operators have been taking several approaches. million, while the number of hires was 1.3

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

ExactHire - Restaurants

FEBRUARY 21, 2022

If you’ve been dining out or picking up food to go, it’s likely you have seen or used a QR code to access your menu or even pay a bill. Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Want to share feedback on an experience? What are QR codes you might ask?

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

7 Shifts

NOVEMBER 1, 2022

There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out. Your plan should be comprehensive, well thought out, achievable, and consistent. Your plan should be comprehensive, well thought out, achievable, and consistent.

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

MARCH 3, 2023

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. For others, outdoor dining and alcohol-to-go are becoming table stakes. million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

7 Shifts

SEPTEMBER 3, 2019

Imagine if you can retain happy employees more often, rather than having to train new recruits every so often. Levy Restaurants owns a number of establishments, including QSR and fine dining restaurants, as well as fast-food like restaurants in sports and entertainment venues across the country.

Sports 284

Sports Training Fine Dining 2017 284

Restaurant365

MAY 7, 2021

And while this is good news, most restaurant operators are having trouble staffing their restaurants to meet the rising demand for on-site dining. Employee retention and recruitment have long been a challenge in the restaurant industry. Recruitment has long been a challenge in the restaurant industry. million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Modern Restaurant Management

DECEMBER 14, 2021

Third-party delivery : Restaurants can generate cash flow but not profit; they’ll have to figure out how to make money using these services. Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Here are their insights.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

ExactHire - Restaurants

FEBRUARY 21, 2022

If you’ve been dining out or picking up food to go, it’s likely you have seen or used a QR code to access your menu or even pay a bill. Let’s talk about the area where we, HR Professionals, may need extra support now–recruiting and hiring. Want to share feedback on an experience? What are QR codes you might ask?

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here.

2021 190

2021 Kitchen Safety Food Safety Mobile Ordering 190

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. With shift workers so scarce right now, it’s important to take extra steps to retain the employees you already have. According to the U.S.

Restaurant Law 178

Restaurant Law Small Business Mobile Ordering Recruiting 178

Open for Business

MARCH 1, 2023

In fact, team members who have fun on the job are likely to recruit friends for open positions where they work. The cost of living in a specific area factors into the going rate for a job, and salaries at fast casual restaurants differ dramatically from those in fine dining. You’ll find national averages for pay below.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78