Squirrel Systems

FEBRUARY 28, 2024

Two such powerful tools are loyalty programs and reservation systems. When implemented effectively, these systems can significantly contribute to a restaurant’s success by building a loyal customer base and ensuring a seamless dining experience.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

7 Shifts

AUGUST 18, 2021

That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. Keep reading to learn how to do just that, as we cover what to do pre, during, and post dining service. Table of Contents. Before the meal. During the meal. After the meal.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Foodable

AUGUST 19, 2020

Barron and Malinowski explore building a customer database and cultivating consumer loyalty during COVID-19. We did have a decent amount of dining, but a lot of our customers come in early in the morning grabbing a bite… we realized we had to shrink down that percentage of the dine-in seats and the occupancy.”

Loyalty Program 94

Loyalty Program Fast Casual 2011 2014 94

Modern Restaurant Management

OCTOBER 11, 2021

With increased talk of COVID-19 vaccine mandates and the rise of the Delta variant , restaurant owners are still adapting their dine-in operations to keep up with the times. As a part of this process, many operators have once again turned to outdoor dining as a lifeline to help recover lost revenue and make customers feel at ease.

Outdoor 197

Outdoor POS Front of House Seasonal Menu 197

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Lavu

SEPTEMBER 29, 2023

Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

OCTOBER 15, 2020

The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public. And restaurants also pose possible risks, concentrations of people inside [for] indoor dining. Call 833-208-4160 or text a violation to 855-904-5036.) "A

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

LevelUp

OCTOBER 14, 2019

Since 2014, online ordering for pickup and delivery has grown 300% faster than dine-in traffic. As takeout sales outpace dine-in sales, many restaurant brands are innovating to accommodate off-premise customers — or even prioritize them. Future stores will be as small as 1,400 square feet and seat as few as 26 people.

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

Modern Restaurant Management

DECEMBER 28, 2020

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. People have so many options when it comes to dining out so we need to go above and beyond. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Here are their responses.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 6, 2022

As you review your technology solutions for 2022, ensure your POS systems can handle gift cards among your other payment methods to ensure a smooth, enjoyable purchase experience, whether your customer orders online, dines inside the restaurant, picks up at the door, or pays from their cars. Offer Your Restaurant Gift Cards Digitally.

2022 197

2022 Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Yes, dine in numbers are way down (only 27 percent of patrons have dined in since COVID-19 began, per sense360).

Delivery 197

Delivery Loyalty Program Download Online Ordering 197

The Restaurant Times

DECEMBER 28, 2020

Great food at a reasonable price, with a good ambiance and hospitality, completes an excellent dining experience. Make sure you don’t make your customers wait too long to be seated, or served. On the other hand, fine dining restaurants often have several courses and need constant supervision. Outstanding Customer Service.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Modern Restaurant Management

AUGUST 3, 2022

" Seated surveyed 50 of their top partners based in New York, Dallas, Boston and Atlanta to get a deeper look at how inflation has impacted their businesses – and how they are responding to it. . The most common methods used to increase foot traffic and sales: Create a loyalty program. Increase in specials and promos.

Social Media 180

Social Media Loyalty Program Online Ordering Pricing 180

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Any restaurant reward or loyalty program should have this messaging included as well. In some instances, the restaurants have no choice.

Communication 202

Communication Social Media Menu Loyalty Program 202

Open for Business

NOVEMBER 21, 2022

For starters, the dining room should have: A warm, appealing vibe for guests. To deliver the best dining experience possible, the right CRM is essential. It can sync with a loyalty program. Get more out of your dining room by incorporating the right table management software. Here’s an overview of what’s available.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) You can't start a restaurant without a plan. A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. But it doesn't have to be overwhelming.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JUNE 24, 2021

Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. Experts know how to engage customers and create communications that emphasize your restaurant’s unique offerings such as specialty and new menu items, loyalty programs, community involvement, and more.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Modern Restaurant Management

MARCH 19, 2020

I closed my own restaurant, Mezze Bistro + Bar, and it was heartbreaking,” said Bo Peabody, Co-Founder and Executive Chairman at Seated, and a restaurateur with more than 20 years of experience. Click here for more information. “We know from other countries that this crisis will end.

Loyalty Program 172

Loyalty Program Seating Email Marketing Restaurant Law 172

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. However, as the clock strikes 6 p.m. from Monday to Thursday, your once lively space becomes almost empty.

Seating 180

Seating Innovation Marketing Loyalty Program 180

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Bar seating with light bites continues to be a hospitality trend. Hospitality trends are constantly shifting, and there’s only so much a restaurant owner can do to predict what’s coming next.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Restaurant Engine

FEBRUARY 9, 2022

An App Puts Your Loyalty Program at the Forefront. If you don’t have a restaurant app, your loyalty program isn’t right in front of your customers. With a mobile app, your customers can see where they stand with their loyalty rewards any time they want. If the answer is “no,” then it’s time to consider it.

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

Cheetah

MAY 11, 2021

Indoor Restaurants and Dining – Open at 50% capacity with up to 8 people allowed per table.? As a side-note, remember that although dine-in is back, delivery is here to stay. In a matter of weeks, we believe other Bay Area counties will also reach Yellow Tier! The cap of 200 people and 3 households per table is lifted.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Mad Mobile

MAY 22, 2024

In the past, a wallet full of coffee shop punch cards was as close as most people got to restaurant loyalty programs. It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. Does this eliminate the personal touch in dining? Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Should I start using QR codes in my restaurant?

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

QSR Automations

DECEMBER 22, 2023

Restaurants are already offering 3D virtual tours with a choice of seating. Unfortunately, loyalty programs can only go so far , and they traditionally depend on rewarding customers for returning to your restaurant. This means that the restaurant can do very little other than offer loyalty rewards.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Next Restaurants

OCTOBER 31, 2019

In fact, 90% of people research a restaurant online before dining there , according to Upserve. An online presence that builds loyalty, hype and grows your restaurant business. An online presence that builds loyalty, hype and grows your restaurant business. But first, they have to take a seat at your table. The result?

Email Marketing 84

Email Marketing Marketing Loyalty Program Social Media 84

The Restaurant Times

DECEMBER 3, 2020

Haq mentions that a significant change in the dining preferences and increasing levels of delivery and takeaway orders lead them to reduce 50% of the seating capacity. He emphasized that the sudden surge in dining sales and walk-ins has been mainly because customers have been looking at safe dining options.

Hotels 98

Hotels Loyalty Program Food Safety Point of Sale 98

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. According to Total Food Service, QR codes can drive engagement and loyalty opportunities. This concern caused many restaurants to move towards the widespread use of QR codes and digital menus.

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Mad Mobile

MARCH 1, 2024

High-quality menu imagery per dish In the age of digital dining, restaurant tablets offer a tantalizing upgrade to traditional menus with their ability to showcase high-quality imagery for each dish. You’ll have real-time access to your restaurant’s performance in the dining room and bar, pickup orders, and curbside.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Bingage

OCTOBER 5, 2019

New restaurants are coming up every day, from food truck business to fine dining to cafes and to theme-based restaurants, options are uncountable. The customer loyalty program provides valued customers. Customer Loyalty Program for Restaurants & Small Business: Book a Free Demo Now. Strategical planning.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. . Fast food far outpaced fast casual and casual dining restaurants by more than 2X in the past month. ” Highlights from the report include: Fast Food. Drive-Thrus.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

EATER

JUNE 26, 2020

And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic. And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic. Hopefully, we get them back.”.

Front of House 121

Front of House Back of House Guest Recovery Loyalty Program 121

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. How can your restaurant look forward to growth and stability in 2021?

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Apicbase

MARCH 28, 2024

BOH roles vary depending on the restaurant’s service model— whether it’s a full-service restaurant, casual dining restaurant, fast casual eatery, or QSR. That means the roles and responsibilities of each department must be well-defined and understood by all involved. What Is Back of House in a Restaurant? Cost control. Food safety.

Back of House 52

Back of House FOH BOH Front of House 52