Modern Restaurant Management

MARCH 3, 2022

While restaurants are accustomed to prioritizing cleanliness to maintain food safety, new infectious disease threats are making cleanliness even more important for upholding public health as well as diners’ confidence. Visibly clean restaurants showcase a commitment to safety and make these environments more welcoming for guests.

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Kitchen Safety Food Safety Front of House FOH 196

Modern Restaurant Management

AUGUST 5, 2021

One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 Brick and mortar stores will need to elevate their dining experience to be more appealing and more flexible to the changing attitudes and perceptions of the American public. In lieu of available labor, companies are turning more to automation.

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Food Truck Retail Mobile Ordering Food Safety 215

The Rail

MARCH 14, 2023

By Andrea Abbondanza, Contributor In today's fast-paced digital age, restaurants are constantly seeking innovative ways to enhance the dining experience for their customers. Contactless menus , a popular ordering style that enhances safety, utilize QR codes that customers can easily scan with their smartphone cameras.

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Mobile Ordering FOH Front of House Kitchen Safety 111

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Here are their insights. Smaller menus in general.

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2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. Read the first part, here.

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2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. In fact, nearly one in six restaurants closed their doors in some capacity last year.

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Customer Experience Customer Service Online Ordering Food Safety 192

EATER

MARCH 27, 2024

It is also a natural offshoot of a long-growing interest in knowing where our food comes from and (for those of us who have the means to do so) a preference for sourcing ingredients that are locally and sustainably produced.

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Kitchen Safety Seasonal Menu Food Safety Food Supply 108

Embrace the Suck

MAY 14, 2023

Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office. In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles.

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Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

SEPTEMBER 8, 2021

According to PwC, consumers are most influenced by their trust in a brand, which also includes places where they’re sure of safety and cleanliness. For those employees that have already returned to work , 42 percent said safety measures enacted by management were either ineffective or not strictly enforced.

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Kitchen Safety Employee Relations Communication Point of Sale 195

Clover - Restaurants

APRIL 9, 2024

Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational. They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers.

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Food Supply Online Ordering Food Truck Food Order 98

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

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2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

JUNE 19, 2020

Over the past few weeks, we have met with clients, attended roundtables, observed trends and polls, and have kept our creativity flowing, to develop design solutions to help sustain our food and beverage industry partners through COVID-19 and beyond. They are confident people want to go back to dining out and not be reminded of COVID-19.

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Front of House Back of House Seating Design 154

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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2024 Loyalty Program Cash Management Customer Experience 215

Lavu

SEPTEMBER 29, 2023

Despite the vaccination efforts and safety measures implemented by restaurants, some potential employees may still be hesitant to return to work in this industry. The restaurant staffing shortage is a major challenge for restaurant owners today. This statistic is based on a survey of restaurant operators conducted in January 2023.

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Loyalty Program Front of House Mobile Ordering Customer Service 166

Deliverect

APRIL 20, 2020

Whereas this statement was undeniably true before the crisis, it now looks like off-premises dining will be even bigger once things go back to normal. Recent consumer surveys show that 67% of US consumers will be very cautious about dining in a restaurant once they reopen, and 12% claim they may never go back to dining in at all.

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Delivery Mobile Ordering Kitchen Safety Food 89

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. The restaurant dining experience has changed forever and menu items must also adapt to these times. Re-engineer Menus. Customer Communication.

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Front of House Inventory Food Safety Social Media 212

Modern Restaurant Management

JULY 30, 2021

“As many companies look to create a new normal for employees, Church’s has chartered a course that focuses on sustaining our team members and securing the continuity of our business,” said Karen Viera, Chief People Officer for Church’s Chicken. KFC Foundation Launches MyChange.

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Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

JUNE 26, 2023

At a time when people were craving in-person connections, multi-unit restaurants needed to compensate for the financial consequences of forced closures and people’s fears about dining in. Focus on ESG measures : Increasingly, restaurants are investigating IoT solutions to incorporate into more robust sustainability/ESG programs.

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Equipment Kitchen Safety Customer Service Food Safety 110

Bingage

APRIL 24, 2020

Due to Coronavirus pandemic, people turned conscious in many ways which likely to impacts the way they eat and dining out behaviour. The coronavirus crisis is urging all consumers to embrace new habits surrounding dining at restaurants and eating in general. Also, Read ( How to Market Restaurant during COVID-19 ). Related Read: 1.

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Food Safety Kitchen Safety Social Media Fine Dining 97

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. . million over the next five years to build and sustain the program.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Apicbase

DECEMBER 8, 2022

Keep reading to discover what else restaurateurs, dark kitchens and (virtual) food brands can expect in the coming year (and beyond). 1 In-house Dining Is Back, But Not As It Was. Additionally, hygiene and food safety standards are still very much on people’s minds (as they should be!) 2 Off-premise Dining Is Evolving.

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2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Future Food

NOVEMBER 7, 2021

Reduced in-store transactions will continue to drive the evolution of Dark Kitchen, Dark Bars, Dark/Virtual Food Halls, the list is endless when it come to the delivery of food and beverages from low cost ‘fulfilment’ centres. The Trends to Watch in 2022 & Beyond The changing face of Food & Hospitality.

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2022 Food Supply Entertainment Hospitality 148

Modern Restaurant Management

APRIL 8, 2020

The Prime Minister Boris Johnson announced that all restaurants, bars, and cafés had to be shut for dining-in customers. On Friday the 20th of March, an official announcement was disclosed for UK eateries. This meant that restaurants had to come up with new solutions as quick as possible. Gin and Beer Drive Through.

Food Truck 187

Food Truck Social Media Customer Service Government 187

Deliverect

APRIL 1, 2020

With the closure of restaurant dine-in services to slow the spread of the Coronavirus, online food ordering has become a crucial business model overnight. Other businesses, including many bars, pubs and fine-dining restaurants, may not have experience with off-premises dining yet. Best safety practices for delivery. -

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Delivery Food Online Ordering Food Safety 91

Modern Restaurant Management

FEBRUARY 24, 2022

I am guilty of still fearing indoor dining and wanting to only eat outside and I am that person cleaning a hotel room with antiseptic wipes before touching anything; this is what the industry sees and hears daily. A recent jobs report revealed 6.6 million jobs were created in the last year.

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Hiring Guest Recovery Insurance Hotels 197

EATER

FEBRUARY 4, 2021

Restaurant workers are made to feel powerless by design — and that keeps abusive chefs and toxic kitchens unchecked This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. They didn’t like it.

Kitchen Safety 136

Kitchen Safety Social Media Cash Management Back of House 136

Transact

DECEMBER 18, 2019

But we can also expect fine-dining restaurants to explore this option as well, such as all-you-can-eat restaurants that allow diners to self-order via tablets. . This technology might be invisible to the average diner, but kitchen technology will have the most impact on their experience, especially in the areas of quality and safety. .

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Technology 2020 Mobile Ordering Online Ordering 83

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

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Kitchen Safety Delivery Online Ordering Food Order 59

Kounta

JANUARY 9, 2020

Carrying cash is getting increasingly unpopular and there are many contributing factors behind this trend — including personal safety, inability to track your transactions, or simply conditioning of the time. Trend 2: Green goes mainstream — zero waste movement will influence dining habits. But what’s in store for the industry in 2020?

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Hospitality Cash Management Influencer POS 98

Future Food

NOVEMBER 16, 2020

Covid-19 and the subsequent closure of cafes, pubs and restaurants, quickly reminded us that cooking good food is not that hard and it adds so much more to the quality of the dining experience at home, than a food delivery ever can achieve. Zoobibi in Hawthorn, Melbourne Image via A chronicle of Gastronomy. What’s Changed? What’s Changed?

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Hospitality Point of Sale Café Customer Service 78

The Restaurant Times

FEBRUARY 19, 2022

Every day hundreds of restaurants open and every day many close down. Over the last few years, multiple good restaurants have closed in the first year of inception. In 2020, 50% of limited-service restaurants became distressed businesses due to changes in consumer behaviour brought about by the COVID-19 pandemic. But why do restaurants fail?

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Kitchen Safety Food Safety Social Media Customer Service 52

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

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2020 Online Ordering Fast Casual Point of Sale 180

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. Why is Back of House Important?

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Back of House BOH Front of House FOH 52

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

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2021 Loyalty Program Retail Online Ordering 178