Modern Restaurant Management

APRIL 29, 2025

Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. And with features like waitlist auto removal, hosts no longer have to manually track down unresponsive parties, freeing them up to focus on hospitality.”

Operations

7 Shifts

NOVEMBER 24, 2024

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. If you could sum up the word “hospitality” into one sentence, what would it be? What did you do?

Hospitality

Modern Restaurant Management

APRIL 24, 2025

Mother’s Day reigns queen as the largest dining-out holiday of the year, with Americans projected to spend around $35.7 Diners are booking their tables well in advance, turning “no reservations available” into a badge of honor that signals high demand and exclusivity. billion on celebrations this year.

License

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. Restaurants saw 41 percent more transactions The busiest dining hour? Analyzing data from full-service restaurants on Feb. percent in 2024. percent in 2024.

2024

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. by about one percent.

Loyalty Program

Modern Restaurant Management

JULY 29, 2025

"That means smarter scheduling, streamlined menus, better inventory control, and automation that frees staff to focus on hospitality. . "Operators "That means smarter scheduling, streamlined menus, better inventory control, and automation that frees staff to focus on hospitality.

Loyalty Program

Future Food

NOVEMBER 27, 2024

Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Source mccrindle.com.au

Hospitality

Modern Restaurant Management

JUNE 27, 2025

With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Additionally, customer satisfaction with full-service restaurants varies significantly depending on the type of purchase experience (dine in, carry out, or delivery). At the same time, U.S.

Loyalty Program

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively.

Operations

Modern Restaurant Management

JANUARY 31, 2025

As businesses seek routes to greater efficiency while still maintaining hospitality, Square’s research shows that 85 percent of restaurant leaders plan to invest in technology, such as new AI and automation tools, to help improve their companies this year. ” A Year of Challenges U.S. ” A Year of Challenges U.S.

Marketing

SpotOn

JANUARY 14, 2025

Restaurants weren’t always about exclusive reservations and expertly fused small plates. For the last 12 years, she worked in hospitals serving the senior community in particular. Occupying only 900 square feet, with a chef’s table for on-premise dining, Soup’d Up is not like other restaurants.

Front of House

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.

Fast Casual

Clover - Restaurants

JUNE 30, 2025

Integrating advanced restaurant technology into your full-service restaurant is a necessity in today’s hospitality landscape. Whether it’s to enhance the dining experience, streamline operations, or increase revenue, leveraging technology is essential to thrive in an ever-evolving industry. Live Check. Table management updates.

Hospitality

Open for Business

OCTOBER 30, 2024

1) Optimize your floor plan The layout of your dining room plays a bigger role in table turnover than you might think. 1) Optimize your floor plan The layout of your dining room plays a bigger role in table turnover than you might think. Position it where staff can easily see the entire dining room and manage seating more effectively.

Seating

SpotOn

JANUARY 29, 2025

Adding hundreds of clients each week, these new partnerships showcase SpotOn’s flexibility to support the needs of diverse hospitality operators, from local establishments to multi-regional restaurant groups. G2's Report names SpotOn Restaurant point-of-sale #1 over top competitors in ease of use, quality of support, and more.

POS

Open for Business

NOVEMBER 20, 2024

From streamlining operations to automating guest touch points, artificial intelligence (AI) is rapidly transforming the hospitality industry. The panelists highlighted agentic AI’s potential in hospitality, suggesting that it can manage repetitive tasks like inventory control or supply chain logistics. Their advice?

Point of Sale

Squirrel Systems

MAY 1, 2025

Leveraging Private Dining & Events with Online Booking Many restaurants have underutilized space that could generate additional revenue through private events. Offering virtual or hybrid event options with interactive dining experiences. Here are some untapped areas of profitability that full-service restaurants can leverage.

Loyalty Program

Squirrel Systems

APRIL 30, 2025

In full-service restaurants, operational efficiency and accuracy are crucial to delivering a seamless dining experience. Scalability and Adaptability for Full-Service Dining Each full-service restaurant has its own unique operational demands.

Front of House

EATER

MAY 21, 2025

But, until recently, the food served on most safari lodges featured European fine dining, British high tea, French pastries, grilled meats with imported sauces, and other relics of 19th-century European colonialism on the continent. Its an immersion into the histories, cultures, and landscapes of the host nations.

Outdoor

Squirrel Systems

JUNE 11, 2025

In today’s hospitality landscape, guest expectations are higher than ever. Whether dining in a busy restaurant or staying at a full-service hotel, customers value speed, personalization, and seamless service. If a menu item sells out or a promotion changes, the system updates instantly across all terminals and locations.

Hotels

Lavu

MAY 9, 2025

Lightspeed : Excellent for complex menus and inventory management, ideal for fine dining or multi-location setups. From quick-service spots to fine dining restaurants, it offers tools to meet a variety of operational needs. Thanks to its flexibility, Square works well for quick-service spots, fine dining, and everything in between.

POS

Paper Chase Accountancy

JULY 9, 2025

When operating a hospitality business, it’s hard to know if your financial metrics are on par with the industry, especially with a changing economy and unique concept types. ” Average Check: This represents the average amount that is spent by each customer dining.

Hospitality

Squirrel Systems

FEBRUARY 13, 2025

As the hospitality industry continues to evolve, the dining experience at hotels and resorts has become a crucial element in shaping guest satisfaction. Heres a look at the restaurant trends that will shape hotel and resort dining in 2025 and beyond.

Hotels

Harbor Touch

MARCH 2, 2025

Between juggling reservations, keeping the kitchen humming, and making sure guests leave with a smile, theres a lot on your plate. Modern restaurants are using AI-driven answering services to tackle questions fastthink dietary needs, reservation updates, or specials of the day. Thats what smart communication tools bring to the table.

Communication

SpotOn

JULY 25, 2025

But thanks to a staff deeply committed to hospitality, thoughtful forecasting and scheduling, plus a little invisible technology, even a packed dinner service at Allmine looks remarkably smooth. But SpotOn Hospitality Specialist Carlos Carbajal took a different tack.  It doesn’t mean things still don’t go awry.

Front of House

Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. Special events have become a big reason for going out, making unique dining experiences more important than ever. This trend has held on in the last five years.

Loyalty Program

The Restaurant Group

NOVEMBER 20, 2024

Introduction In the bustling world of dining, how to attract more guests to a restaurant is the secret sauce to success. Develop a Unique Dining Concept Understand Your Target Audience First things first, know your crowd. Guests should find menus, contact information, and reservation options without a hitch.

Loyalty Program

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net.

Mobile Ordering

Restaurant Engine

MARCH 12, 2025

They can handle menu questions, help customers place an order or make a reservation, and they can even make personalized menu suggestions. These tools help you better track peak dining times, sales patterns, and customer preferences. Are you one of these? If not, its time to leverage its power.

2025

QSR Automations

JANUARY 16, 2025

They provide guests a first impression of your restaurant; it’s where hosts greet guests, check-in reservations, provide quotes for the waitlist, rotate sections to avoid overworking serv ers , pace seating to avoid overwhelming the kitchen, and direct off – premise s guests and delivery drivers to pick up their orders.

Front of House

Web Diner

FEBRUARY 21, 2025

Whether you’re running a cozy caf, a bustling bar, or a fine dining establishment, studies show customers’ eyes naturally gravitate to the upper right corner first, creating what industry insiders call the “Golden Triangle.” Their average check size rose 15% in two months.

Menu

QSR Automations

JANUARY 31, 2025

In the ever-changing world of hospitality, efficiency is the name of the game. Every second counts, every ingredient matters, and every team member plays a vital role in creating a great dining experience. Together, these systems: Prevent overproduction by tying kitchen output to dining room activity.

Waste

Modern Restaurant Management

APRIL 29, 2025

Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. “Off-premises dining has become a key revenue driver and an essential way to engage consumers,” said Dr. .

Reservations

Web Diner

JULY 24, 2025

Facebook operates like your restaurant’s family dining room, where conversation flows freely and connections deepen over time. Facebook operates like your restaurant’s family dining room, where conversation flows freely and connections deepen over time. Content here should feel warm, inclusive, and conversation-worthy.

Seasonal Menu

Paper Chase Accountancy

MAY 21, 2025

The Experience Builders – Stronger SSS Performance CAVA, Texas Roadhouse, and The Cheesecake Factory are going the other way — investing in throughput, hospitality, and fresh menu ideas. They’re banking on a more resilient premium guest who’s still willing to dine out if the value is clear, even at a higher price point.

2025

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. While features like ordering and paying via QR codes have become the norm, Back-of-House systems have lagged in sophistication.

2025

Paper Chase Accountancy

JULY 10, 2025

In today’s dynamic hospitality landscape, characterized by fluctuating demand, intense competition, and escalating operational costs, revenue management for the hospitality industry isn’t just an advantage; it’s a necessity. Key Takeaways Learn proven revenue management strategies for the hospitality industry.

Hospitality