Modern Restaurant Management

JULY 13, 2021

As a result, quick-service and fast-casual restaurants are increasingly harnessing big data and automation to give their customers what they want before an order comes out of their mouth – or their brand’s app. But what if you aren’t the fast-food giants of the world? Further, 97.2

Loyalty Program 212

Loyalty Program Fast Casual Customer Experience Customer Service 212

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Lavu

NOVEMBER 17, 2023

It’s about staying ahead of the game and thriving in a competitive industry. Profit margins can also serve as a benchmark for comparing your performance to industry standards and competitors, providing insights to improve your restaurant profit. What is Restaurant Profit Margin and Why Should It Improve?

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. Fast food reigns supreme.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Rely on Technology to Increase Operational Efficiency.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

7 Shifts

AUGUST 12, 2020

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. What are they ordering? Why you need a solid restaurant marketing plan You may think you don’t need a marketing plan, and have never created one in the past—so why start now? What are they wearing?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. And during the current climate, it has become more important than ever.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

JUNE 18, 2020

While many restaurants pivoted quickly to off-premises dining only, the model is not a fit for every brand. Recognizing this shift, Freshii , a fast-casual franchise with hundreds of locations globally, created a corporate partnership that enables companies to offer meal kits and market baskets at a discount to their employees.

Supplies 189

Supplies Innovation Food Supply Loyalty Program 189

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Here are their responses. To read part one, click here. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 13, 2021

Respondents reported forming new habits as a result of the pandemic, primarily turning to contactless, delivery, and takeout options in the wake of stay-at-home orders. “As dine-in returns, we believe that it won’t replace delivery/pickup,” said our Chief Strategy Officer Joel Davis during a recent Revenue Stream webinar.

2021 195

2021 Fast Casual Consumer Goods Loyalty Program 195

Future Food

SEPTEMBER 6, 2023

This trend continued through to FY23 until prices rose faster (F&B CPI 6%, ABS) than costs in order for businesses to try to recoup losses from the previous two years. While most of the above can be moderated to a certain degree by consumers tightening their collective belts – interest rates are less controllable.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

This trend continued through to FY23 until prices rose faster (F&B CPI 6%, ABS) than costs in order for businesses to try to recoup losses from the previous two years. While most of the above can be moderated to a certain degree by consumers tightening their collective belts – interest rates are less controllable.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. How to Calculate Table Turnover Rate?

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

JANUARY 19, 2022

The entire industry was forced to adopt a decade’s worth of delivery and curbside technology in a matter of months just to stay functional as consumers first battled lockdowns and later their own hesitancy to return to dining-in. The so-called Great Resignation has also taken a heavy tol l on the food service industry.

Food Supply 199

Food Supply Restaurant Law Email Marketing Mobile Ordering 199

The Restaurant Times

OCTOBER 3, 2023

In this article, we explore the fascinating insights derived from this episode of Restrocast by Ashish Tulsian featuring Karl Goodhew, offering a glimpse into the captivating transformation of a retail tech leader into a visionary figure in the world of fast-casual dining. From leading software engineering at Macy’s Inc.,

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

7 Shifts

JANUARY 7, 2021

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. What are they ordering? With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. What are they wearing? Where are they going?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 percent in March. ” Guest Counts Plummet as their Guests Shelter in Place.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

LevelUp

OCTOBER 14, 2019

Since 2014, online ordering for pickup and delivery has grown 300% faster than dine-in traffic. In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online.

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. . QDOBA's New Concept.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. .

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Apicbase

MARCH 28, 2024

Fast and friendly service. This person organises tickets and checks orders are going out correctly. BOH roles vary depending on the restaurant’s service model— whether it’s a full-service restaurant, casual dining restaurant, fast casual eatery, or QSR. What Is Back of House in a Restaurant?

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. The key to the industry's recovery will be the strength of each daypart. foodservice industry. Visits at P.M. ” 2.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Aaron Allen & Associates

MARCH 3, 2022

It tracks all the transactions with a great level of detail (from the date and time to what items were purchased to returns or void checks, to how it was paid, who sold it, and what table were people seating in for casual dining restaurants). That’s where restaurant management software comes in. Restaurant Labor Management.

Management 120

Management Management Mobile Ordering Point of Sale 120

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. White Castle Employs Flippy the Robot.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 77

Loyalty Program Social Media Customer Service 2022 77

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Fine and Family Dining Hurt by Holiday Shift. Holiday Traffic Not Enough. Same-store sales growth was 1.6

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Touch Bistro

AUGUST 20, 2021

Additionally, Yelp found that interest in food delivery remains at 189% of 2019 levels , even as people once again return to dining rooms. A third-party food delivery service is a company that partners with restaurants to create an online marketplace where customers can browse restaurant menus and place orders to be delivered to their homes.

Delivery 52

Delivery Loyalty Program Online Ordering Food 52

Lavu

MARCH 6, 2020

The aim is to encourage repeat customers and cultivate customer loyalty. They demonstrate more loyalty towards the restaurant and promote it more. . Establishing the perception of customers about the dining experience offered by the restaurant . Restaurant rewards and loyalty programs. Promotion and discount sites.

Technology 78

Technology Marketing Loyalty Program Social Media 78

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Virtual Barbecue Pit.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189