7 Shifts

NOVEMBER 15, 2024

According to 51% of restaurant operators, staffing is one of the top challenges to success. How would you recommend menu items to guests to enhance their dining experience? Have you ever handled a situation where a customer asked for a dish not on the menu? What techniques do you use to upsell menu items or drinks?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

ChowNow

JANUARY 23, 2025

Dont wait until the day of or the day before the event to inform your staff about how it will operate. 1) Pop-Up Collaborations Partner with other local businesses, like a bakery, brewery, coffee shop, roastery, or food truck, for exclusive menu items or drinks. Make sure youre ready for the big day.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

MAY 30, 2025

Growing menu innovation and healthy fast food further drive the growth of the market. The demand for fast food is still strong because it is affordable, convenient, and offers a wide variety of menu items, which is why it is the go-to option for millions of Americans every day. billion transactions and $67 billion in sales in 2024.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Lavu

JUNE 13, 2025

Opening an in-house dining space isn’t just a perk—it’s a strategic move for businesses looking to boost employee satisfaction and streamline operations. ” This menu item stands out for its simplicity, nutritional value, and quick preparation time. A great solution for workplace cafeterias is the “Superfood Salad Bowl.”

2025 78

2025 Dietary Restrictions Kitchen Safety License 78

Lavu

FEBRUARY 28, 2025

Trusted by global pizza chains like Little Caesars and Papa Johns , as well as thousands of mom-and-pop pizzerias in 75+ countries, Lavu delivers exceptional value for every pizza operator. Whether its half-and-half toppings or dietary preferences, Lavu ensures orders are accurate and efficient, reducing errors and delighting customers.

POS 60

POS Dietary Restrictions Online Ordering Delivery 60

Squirrel Systems

JUNE 11, 2025

To meet these demands, many operators are turning to cloud POS systems —a powerful technology that improves guest satisfaction from the first interaction to the final payment. Real-Time Menu and Service Updates Across Locations A major advantage of a cloud-based POS system is the ability to update menus, pricing, and inventory in real time.

Hotels 66

Hotels POS Dietary Restrictions Loyalty Program 66

Focus POS

MARCH 2, 2023

Your restaurant should not have to change the way you operate to accommodate your POS software. Many forward-thinking restaurateurs are turning to a self-service model to allow them to continue operating at a high level, even with low staffing. Some POS software providers place restrictions on what you can offer.

POS 78

POS Dietary Restrictions Front of House Back of House 78

Focus POS

JANUARY 16, 2023

Cut Restaurant Operating and Supply Costs When it comes to making revenue during a recession, you need to be able to cut back on costs wherever possible. Meet Your Customers’ Needs and Demands New Year’s resolutions can cause a hit to your business depending on what items you have on your menu.

2023 78

2023 Technology Dietary Restrictions Online Ordering 78

Squirrel Systems

FEBRUARY 13, 2025

In 2025, restaurants within hotels and resorts will continue to embrace sustainability in every aspect of their operation, from sourcing ingredients to reducing waste. Expect more hotel and resort restaurants to partner with wellness experts to create menus designed to support mental clarity, stress relief, and energy levels.

Hotels 94

Hotels 2025 Travel Dietary Restrictions 94

Clover - Restaurants

OCTOBER 18, 2024

A smart approach to splitting checks can elevate the dining experience, streamline restaurant operations , and minimize disputes at checkout. It’s especially important for diverse groups where each guest may have different budget considerations or dietary restrictions. Here’s why your restaurant should consider creating one.

Dietary Restrictions 52

Dietary Restrictions POS Mobile Ordering Customer Experience 52

Open for Business

OCTOBER 30, 2024

Do they have any dietary restrictions? If you know a guest has a gluten allergy, make sure your server points out all the gluten-free options on the menu. Or if you know a diner loves dessert, have your server mention a new item on the dessert menu that you think they’d enjoy. The goal is to be subtle.

Reservations 60

Reservations Dietary Restrictions Email Marketing Point of Sale 60

Modern Restaurant Management

JANUARY 10, 2024

Despite positive indications, most restaurant operators are still in dire need of staff. Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. Shockingly, staffing in the restaurant industry remained 3.6

Hospitality 489

Hospitality Operations Dietary Restrictions Customer Experience 489

Modern Restaurant Management

OCTOBER 25, 2021

Though this may seem like a daunting task, especially for traditional restaurants like steakhouses and BBQ, menu diversification will allow you to reach more customers and entice more patrons to walk through your door. With this perspective in place, the ways of integrating plant-based proteins into your menu become infinite.

Dietary Restrictions 546

Dietary Restrictions Food Front of House Back of House 546

Modern Restaurant Management

JULY 20, 2021

The pandemic has devastated the restaurant industry, with profitability and staffing levels down for the vast majority of restaurant operators. As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology.

Dietary Restrictions 493

Dietary Restrictions Customer Experience Dine-in Online Ordering 493

Modern Restaurant Management

AUGUST 13, 2020

Hospitality operators can take steps now to not only ensure an easier transition but also maintain revenue streams and guest loyalty even if on-premise dining goes away. But, if contingency plans aren’t created for it now, operators could face even larger challenges down the line. Diversifying Revenue Streams.

Dietary Restrictions 493

Dietary Restrictions Online Ordering Customer Experience Dine-in 493

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Manage and market your menu with ease.

Technology 558

Technology Front of House Back of House Online Ordering 558

Modern Restaurant Management

APRIL 28, 2022

The terms “ghost kitchen” and “virtual brand” are often used interchangeably, resulting in confusion among operators and consumers. Virtual brands are like software: they do not have any brick-and-mortar locations and operate solely out of ghost kitchens, existing restaurants or “host kitchens.”

Dietary Restrictions 490

Dietary Restrictions Influencer Back of House BOH 490

Modern Restaurant Management

JUNE 12, 2024

For a deeper dive, Modern Restaurant Management (MRM) magazine reached out to Yevgeni Tsirulnik, SVP, Innovation and Incubation at Toshiba Global Commerce Solutions How should restaurant operators approach digital investments moving forward? How do you suggest they best balance operational and guest needs?

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? Customers’ increased demands have required the restaurant industry to innovate and adapt to provide efficient food delivery, cater to a variety of dietary restrictions, streamline ordering, and accept contactless options for payment.

Technology 450

Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

SEPTEMBER 21, 2021

And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity. From an operational standpoint, customization can be challenging – especially with digital orders.

Dietary Restrictions 472

Dietary Restrictions Online Ordering Customer Experience Fast Casual 472

Modern Restaurant Management

JANUARY 22, 2024

Leverage consumer data to learn about preferences, dietary restrictions, and favorite foods. Sustainability: A Menu with a Dash of Environmental Conscience Sustainability is the new expectation as modern diners are growing increasingly ecologically conscious.

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. In addition, many restaurants are now using digital menus in-house.

Customer Service 419

Customer Service Dietary Restrictions Delivery Online Ordering 419

EATER

JULY 21, 2022

It’s a familiar scene: After sitting down at a table, the waiter brings you a sheet of fancy paper with the day’s menu printed in pretty fonts. There are around a dozen dishes, which can be ordered as a tasting menu or a la carte. “We But just as that information once did, the minimalist menu is disappearing.

Menu 261

Menu White Paper Dietary Restrictions Seasonal Menu 261

Modern Restaurant Management

OCTOBER 9, 2024

In fact, according to a recent report from ezCater, 97 percent of restaurant operators expect to see year-over-year growth. But business catering is a different beast requiring different menus, operations, and technology. So, how can operators best invest in their businesses to meet the needs of local businesses?

Catering 221

Catering Dietary Restrictions Seasonal Menu Tip Distribution 221

Goliath Consulting

DECEMBER 20, 2023

A Vision of Personalized Dining Imagine a dining experience where every menu item is a delicious option and a perfect fit for your unique dietary preferences. These systems analyze vast databases of nutritional information, considering individual dietary requirements, allergies, and health goals.

Dietary Restrictions 195

Dietary Restrictions Online Ordering Customer Experience Catering 195

Modern Restaurant Management

DECEMBER 26, 2023

Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more. Restaurants will explore innovative solutions, such as automation and AI-driven systems, to optimize staffing and streamline operations.

Dietary Restrictions 309

Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

OCTOBER 23, 2020

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. Train your employees to use positive language, especially when declining a request or letting them know that a menu item or special is unavailable. So how do we develop vital customer service?

Communication 446

Communication Training Dietary Restrictions Customer Service 446

Modern Restaurant Management

APRIL 26, 2024

Customers now want to see what’s in their food and have the option to adjust meals to fit their dietary needs. Restaurants can meet this expectation with modern POS systems that show detailed menu information, including what allergens dishes may contain. When customers pay and note their dietary needs, the kitchen gets an alert.

Dietary Restrictions 251

Dietary Restrictions Allergens Point of Sale Customer Experience 251

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Operator optimism and investment fuels future credit needs.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 28, 2023

The survey ran between October 23 and November 13, receiving more than 250 responses from chefs, representing independent restaurants and operators and 44 states throughout the country. Restaurant operators are focused on cost control and need easy-to-use technology for a better employee experience and more significant data-driven insights.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

DECEMBER 28, 2023

But AI powered technologies are not limited to kitchen operations. Nowadays, we often come across AI-powered technologies like recommendation systems, customized menus, and automated ordering procedures. AI can streamline operations, improve customer engagement, and offer insights.

2024 309

2024 Dietary Restrictions Customer Experience Customer Service 309

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering. Read the first part, here. – Joe Hand Jr.,

2024 332

2024 Loyalty Program Customer Experience Food Safety 332

Hot Schedules

NOVEMBER 3, 2021

What Hotel Menu Trends Will Define 2022? For these travelers, the dining experience will be back on the menu. Leading up to this, its pivotal that operators navigate global supply chain disruptions to continue enticing potential diners with a killer offering. The foodservice distribution industry is hypercompetitive and robust.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Goliath Consulting

JUNE 8, 2023

Additionally, envision future growth opportunities, innovative menu additions, and effective marketing strategies to maintain a competitive edge. Ensure your menu caters to diverse palates and dietary restrictions, delighting guests with a range of mouthwatering options.

Dietary Restrictions 195

Dietary Restrictions Email Marketing Social Media Customer Experience 195

Modern Restaurant Management

JULY 14, 2020

White Castle’s brand is iconic, navigating new challenges to bring their menu to more customers, prepared in a healthier environment by staff in better working conditions that adhere to social distancing needs is something only Miso Robotics can do. We look forward to being a part of White Castle’s next 100 years.”

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

OCTOBER 16, 2019

Since every part of Ono’s assembly process is monitored by hundreds of sensors to ensure there is no spillage, cross-contamination, or inconsistencies; customers with dietary restrictions, allergies, or simply specific preferences no longer have to worry that their blend might include ingredients it shouldn’t. and Germany.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

FEBRUARY 6, 2020

” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton. We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.”

Franchising 383

Franchising Franchise Fast Casual 2019 383