7 Shifts

NOVEMBER 15, 2024

How do you manage stress during a busy service shift? How do you handle special dietary requests or food allergies? In a busy restaurant, your wait staff must be able to handle multiple tables and manage orders efficiently. Tools help ensure no detail is missed, especially with special requests or dietary restrictions.

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Lavu

FEBRUARY 28, 2025

Customer Insights : Track orders, dietary preferences, and trends. Improves Operations : Smarter inventory and menu management. POS systems also provide insights into seasonal trends, dietary restrictions, and even price sensitivity. Learn more in our latest post: How POS Systems Enable Menu Personalization.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Lavu

JUNE 13, 2025

From planning the layout to managing food services and ensuring compliance, we’ll cover what it takes to launch a profitable, well-run cafeteria in 2025. Whether you’re a facility manager or a business owner, this is your blueprint for success. What are the first steps in how to open a corporate cafeteria?

2025 78

2025 Dietary Restrictions Kitchen Safety License 78

Lavu

FEBRUARY 28, 2025

Whether its half-and-half toppings or dietary preferences, Lavu ensures orders are accurate and efficient, reducing errors and delighting customers. Delivery Management & Dual Pricing Delivery is the backbone of pizza restaurants, and Lavu offers seamless integration with delivery platforms, optimized delivery zones, and driver tracking.

POS 60

POS Dietary Restrictions Online Ordering Delivery 60

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The data revealed that 60 percent of consumers surveyed prefer human staff versus AI-managed customer support, despite the potential for increased service efficiency.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Focus POS

MARCH 2, 2023

Manage Staffing Capabilities The number one constraint most businesses are experiencing right now is a general lack of skilled and motivated labor. Customers will love having the capability to take more control of their ordering, peruse your specials, and see dietary and nutrition information.

POS 78

POS Dietary Restrictions Front of House Back of House 78

Focus POS

JANUARY 16, 2023

Additionally, since “traditional” clientele will potentially be staying home more in 2023, add menu items that attract all types of customers, regardless of their dietary restrictions and needs. For example, offering plant-based menu items can attract health conscious and vegetarian customers to come in or order online.

2023 78

2023 Technology Dietary Restrictions Online Ordering 78

Clover - Restaurants

OCTOBER 18, 2024

It’s especially important for diverse groups where each guest may have different budget considerations or dietary restrictions. Seamless POS integration Clover POS systems integrate smoothly with your overall restaurant operations, from payment processing to table management.

Dietary Restrictions 52

Dietary Restrictions POS Mobile Ordering Customer Experience 52

EATER

FEBRUARY 13, 2025

What and how you eat is an individual determination based on multiple factors: life demands, allergies, dietary restrictions, budget. Your assessment in this case will center around people management: How can you reliably get food into your body while navigating other peoples schedules?

Dietary Restrictions 190

Dietary Restrictions Hotels Back of House 2025 190

QSR Automations

JANUARY 31, 2025

Bridging the Front and Back of House into a Seamless Restaurant Operation ConnectSmart Host is your ultimate front-of-house solution, offering smart table management, waitlist tracking, reservations, and guest communication tools. No more overstaffing or chaotic rushes that lead to burnout.

Waste 52

Waste Front of House Operations Back of House 52

EATER

NOVEMBER 8, 2024

She had been a contributor to House Beautiful , managed a food boutique, and ran a successful catering business that often served well-heeled clients in New York and its suburbs. 1982’s Entertaining was Stewart’s first shot at becoming a mononym, though she was clearly well-positioned. All this would be washed down with a “white wine bar.”

Entertainment 306

Entertainment Book Front of House Back of House 306

Modern Restaurant Management

OCTOBER 25, 2021

unaware of the dietary, sustainability and environmental benefits of plant-based alternatives is a key component to selling this addition to customers. Not only will advertising the meat alternative and its ingredients draw in vegans and flexitarians, but it will also accommodate those with dietary restrictions, or allergies.

Dietary Restrictions 546

Dietary Restrictions Food Front of House Back of House 546

Modern Restaurant Management

JULY 20, 2021

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. With the rise of guest-facing app-less technologies, patrons are now driving a new level of time management—all by themselves.

Dietary Restrictions 493

Dietary Restrictions Customer Experience Dine-in Online Ordering 493

Modern Restaurant Management

AUGUST 13, 2020

By doing so, the guest has utilized a tech integration, making them feel safer, and also provided the operator with useful data – including their dining preference, dietary restrictions, and contact information – that can help them personalize future interactions.

Dietary Restrictions 493

Dietary Restrictions Online Ordering Customer Experience Dine-in 493

Modern Restaurant Management

SEPTEMBER 22, 2022

The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management. Technical issues that are addressed in real time, using remote IT support and AR, help restaurant management with efficiencies and cost savings.

Technology 450

Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

JANUARY 10, 2024

Enhanced Operational Efficiency The incorporation of advanced AI into robotics heralds a transformative era for hospitality management, showcasing tangible benefits far beyond mere conjecture. Picture this: robots seamlessly handling food deliveries, teaming up with bussers to safely and quickly clear tables, and astute inventory management.

Hospitality 489

Hospitality Operations Dietary Restrictions Customer Experience 489

Modern Restaurant Management

JUNE 12, 2024

For a deeper dive, Modern Restaurant Management (MRM) magazine reached out to Yevgeni Tsirulnik, SVP, Innovation and Incubation at Toshiba Global Commerce Solutions How should restaurant operators approach digital investments moving forward? Waste management : Reducing food waste by monitoring inventory and expiration more effectively.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

JANUARY 24, 2022

Unfortunately, the idea of hospitality is often misunderstood in restaurant management. Manage and market your menu with ease. Restaurant technologies help inform decisions, given that dishes can be tagged with dietary restrictions and your menu can reflect the real-time availability of the dishes you serve.

Technology 558

Technology Front of House Back of House Online Ordering 558

Modern Restaurant Management

MAY 23, 2023

Now that restrictions have well and truly lifted and people are returning to restaurants, their expectations for their dining experience are considerably higher. In this way, they are providing customers with more information about their offerings, and what steps can be taken to accommodate all dietary needs.

Customer Service 419

Customer Service Dietary Restrictions Delivery Online Ordering 419

Modern Restaurant Management

JANUARY 22, 2024

How do you manage your restaurant in a modern and efficient way? Leverage consumer data to learn about preferences, dietary restrictions, and favorite foods. In the End, Decoding Evolving Customers Preferences Is a Relentless Pursuit Understanding and meeting customer needs is an ongoing process in modern restaurant management.

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

Modern Restaurant Management

AUGUST 16, 2023

POS systems offer a multitude of benefits for businesses, including: Streamlined operations by automating various tasks such as sales transactions, inventory management and reporting. They can also integrate with loyalty programs and customer relationship management (CRM) systems to further personalize the dining experience.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

OCTOBER 9, 2024

To learn more about how restaurants can optimize and create craveworthy catering menus, Modern Restaurant Management (MRM) magazine reached out to Michelle Smart, Chief Customer Care Officer at ezCater, for real-world examples and tips. Restaurants require different menus, operations, and technology to manage their catering business.

Catering 221

Catering Dietary Restrictions Seasonal Menu Tip Distribution 221

Modern Restaurant Management

APRIL 28, 2022

In this scenario, operators must walk the line of being broadly appealing enough to generate sufficient revenue to make the economic model work—but for consumers with dietary restrictions or an appreciation for the decadent, they are a great way to experiment with new dishes and flavors. Virtual Brands are Influencer Magnets.

Dietary Restrictions 490

Dietary Restrictions Influencer Back of House BOH 490

Modern Restaurant Management

DECEMBER 26, 2023

Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more. This helped them improve customer relationships, loyalty, satisfaction, and retention.

Dietary Restrictions 309

Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

APRIL 26, 2024

Customers now want to see what’s in their food and have the option to adjust meals to fit their dietary needs. This level of detail and flexibility requires a sophisticated approach to managing and presenting data. When payment systems and kitchen management tools work together, they share information instantly.

Dietary Restrictions 251

Dietary Restrictions Allergens Point of Sale Customer Experience 251

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Online Ordering 293

Modern Restaurant Management

OCTOBER 23, 2020

Make sure that the team knows what to recommend for common dietary restrictions such as gluten-free, vegetarian, or vegan. If you get a lot of tourists, your staff may frequently receive questions about local attractions or how to get around the city.

Communication 446

Communication Training Dietary Restrictions Customer Service 446

Modern Restaurant Management

DECEMBER 12, 2019

Walkthrough the different team members you’ll have working in your restaurant, from the general manager to the finance team to the cashiers, and highlight their attributes and experiences. . In this section, you want to provide details on your management team, discuss outside support and detail your hiring criteria and growth plans.

Dietary Restrictions 307

Dietary Restrictions Front of House Hiring Customer Service 307

Goliath Consulting

DECEMBER 20, 2023

A Vision of Personalized Dining Imagine a dining experience where every menu item is a delicious option and a perfect fit for your unique dietary preferences. These systems analyze vast databases of nutritional information, considering individual dietary requirements, allergies, and health goals.

Dietary Restrictions 195

Dietary Restrictions Online Ordering Customer Experience Catering 195

Modern Restaurant Management

SEPTEMBER 21, 2021

And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity. and ultimately, they still may need to alter it from the menu options set aside for those restrictions.

Dietary Restrictions 472

Dietary Restrictions Online Ordering Customer Experience Fast Casual 472

Modern Restaurant Management

DECEMBER 28, 2023

AI is now playing a role in many significant areas ranging from enhancing supply chain management to streamlining customer interactions, ultimately ensuring seamless functioning within restaurants. Personalized Menus : AI algorithms will analyze preferences and dietary restrictions to provide diners with menus tailored to their tastes.

2024 309

2024 Dietary Restrictions Customer Experience Customer Service 309

The Rail

OCTOBER 14, 2022

Let’s look at four management tips you can put into place to create and promote an allergen-friendly establishment. It might seem like a lot of marketing, but if you’re going to go through the effort of managing an allergy-friendly restaurant, it’s important to let people know about it. Train Your Staff.

Allergens 147

Allergens Management Management Dietary Restrictions 147

Modern Restaurant Management

NOVEMBER 11, 2019

Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent). Hometown: Garner, N.C.

Travel 297

Travel Food Hotels Loyalty Program 297

Modern Restaurant Management

DECEMBER 28, 2023

We are more than ever trying to adapt our traditional recipes into a modern version, more sustainable or more into specials dietaries restrictions, example at the restaurant for the seasonal menu we added a 100 percent vegan, gluten-free, dairy free zucchini blossom tempura.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

OCTOBER 16, 2019

Since every part of Ono’s assembly process is monitored by hundreds of sensors to ensure there is no spillage, cross-contamination, or inconsistencies; customers with dietary restrictions, allergies, or simply specific preferences no longer have to worry that their blend might include ingredients it shouldn’t.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Goliath Consulting

JUNE 8, 2023

Ensure your menu caters to diverse palates and dietary restrictions, delighting guests with a range of mouthwatering options. Focus on sourcing fresh, high-quality ingredients and engage the expertise of skilled chefs who can create captivating and innovative dishes.

Dietary Restrictions 195

Dietary Restrictions Email Marketing Social Media Customer Experience 195