Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. Design and Facility Management. Print or share online. Goodbye barista?

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

ChowNow

OCTOBER 19, 2023

ChowNow integrates seamlessly into Toast to route orders through your kitchen, manage your online menu faster and easier, reduce errors and cancellations, and have better order accuracy. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

OCTOBER 20, 2020

Ghost kitchens, you’ve got spirit, but not much soul. Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Not up for opening your own off-site kitchen?

Front of House 199

Front of House Kitchen Safety Food Back of House 199

ChowNow

OCTOBER 18, 2023

ChowNow integrates seamlessly into Toast to route orders through your kitchen, manage your online menu faster and easier, reduce errors and cancellations, and have better order accuracy. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

7 Shifts

AUGUST 19, 2020

In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Break down roles and responsibilities into teams, so you’ll have a server training manual , as well as one for bartenders and kitchen staff. Write your training guide as you’d coach them in person.)

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

MAY 8, 2020

Artificial intelligence was designed to solve for specific tasks and has applications that can dramatically impact the bottom line in your restaurant, from automating features to the burger-flipping robots of the future. Sometimes that means that food comes out too hot when another order comes out too cold. Food Safety.

Food Safety 207

Food Safety Kitchen Safety Front of House Website Management 207

Open for Business

FEBRUARY 29, 2024

The experts that you’ve hired to help you — specifically your designer, architect, and contractor — will help you get through everything, but you’ll need to be an active part of the process and take on responsibility as well. You need to be in sync with whatever the regulations are in your specific location.”

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. Embracing preparation and safety protocols as part of your restaurant's story.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Modern Restaurant Management

OCTOBER 27, 2020

Open Up More 'Ghost Kitchens' Restaurant locations are having a hard time keeping up with all the mandated restrictions to dining in. We’ve seen entire states reopen and re-close in short order due to spikes in cases. Even back in 2017, Domino’s was seeing 90% of its orders being placed through its app or online.

Innovation 221

Innovation Hiring Mobile Ordering Kitchen Safety 221

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. When it comes to preparing your staff for your reopening, ensure you’ve updated their training for the latest health and safety procedures and precautions your restaurant will be observing.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Sling

JULY 24, 2023

Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

JANUARY 3, 2024

Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. Machine learning is capable of organizing menu items in a way that incentivizes customers to order promoted items – an adaptable menu.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Focus POS

AUGUST 7, 2020

Even before the pandemic, ghost kitchens had been all the buzz in the hospitality industry. . What is a ghost kitchen? . A ghost kitchen is a kitchen that operates in a space without a dining area. It caters specifically to online orders, and is usually a delivery-only restaurant. Reduced Rent .

2020 167

2020 Front of House Kitchen Safety Back of House 167

Goliath Consulting

AUGUST 2, 2022

As lockdown restrictions were lifted, restaurant owners expected some customers to return in person while still following safety measures. However, most restaurants were still getting more delivery orders than ever. Create an online ordering system or start a subscription with a third-party delivery service like before.

Delivery 78

Delivery Online Ordering Food Website Management 78

Cheetah

APRIL 5, 2021

Check out the last chapter in our Ghost Kitchen 101 series! In our last chapter of the Ghost Kitchen 101 Series, we learned that cloud kitchens are commercial kitchen spaces that provide food businesses the facilities and services needed to prepare delivery-optimized menu items. Incubator / Pop-Up Kitchens.

Kitchen Safety 140

Kitchen Safety Food Supply Front of House Food Safety 140

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

JUNE 29, 2020

Nearly three in four said health and safety was by far the biggest factor that might influence their decision to dine out in the coming months. Dine-in mobile ordering. Waving down a server for another drink or side order may be part of the old dine-in experience, but it is hardly a tradition that diners want to continue.

Kitchen Safety 219

Kitchen Safety Website Management Customer Experience Mobile Ordering 219

7 Shifts

APRIL 23, 2021

The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Do you need a host to seat guests or someone to hello pack up delivery orders?

Hiring 370

Hiring Front of House Back of House Food Safety 370

Restaurant Clicks

NOVEMBER 19, 2021

The recent evolution of ghost kitchens has had quite an impact on the hospitality industry. Also referred to as cloud kitchens, dark kitchens, or virtual kitchens, the concept of a ghost kitchen essentially refers to a physical space that can be used to prepare and cook food. What is a Ghost Kitchen?

Online Ordering 131

Online Ordering Kitchen Safety Customer Service Food Order 131

Goliath Consulting

OCTOBER 19, 2020

DESIGN: It’s a new era of drive-thrus. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

JUNE 9, 2020

While we’re anxious to reopen, we will only do so when we are comfortable that our guests and employee’s safety and comfort is assured.” Earlier this year they introduced a new prototype design featuring modern New York City loft-style elements next to classic features of historic architecture. ” said Walker.

Kitchen Safety 175

Kitchen Safety Franchise Franchising Food Safety 175

Modern Restaurant Management

AUGUST 5, 2021

One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Ghost restaurants that capitalize on online delivery are a $45 billion market, much higher than the $41 billion previously estimated.

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

Restaurant Engine

MAY 12, 2021

Cloud kitchens are a cost-saving hack you want to be aware of. Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. They want convenience and safety. The Cloud Kitchen Model.

Kitchen Safety 111

Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 147

Technology Operations Loyalty Program Point of Sale 147

Modern Restaurant Management

NOVEMBER 30, 2020

Amid all this, you yourself might be asking: “Do I design for a COVID universe or do I design for the last normal?” What's that mean for restaurant safety? The third wave of safety in restaurants is not going to be an operational issue. Ghost Kitchens and Living Kitchens. ” Worry not.

2021 186

2021 Kitchen Safety Food Safety Consumer Goods 186

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. QSR Automations added contactless features within ConnectSmart Kitchen and DineTime.

Mobile Ordering 158

Mobile Ordering Certification Loyalty Program Kitchen Safety 158

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Food A guest doesn’t like their order If a guest’s order isn’t what they expected, ask for more information.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered. Offer Disposable Menus.

Social Media 213

Social Media Food Safety Cash Management Kitchen Safety 213

Modern Restaurant Management

APRIL 27, 2020

Where take-out and delivery orders previously made up 15% of their business, they have had to quickly morph their business model to accommodate 100 percent of business via take-out and delivery, in the midst of an economic downturn. PayByPhone will support the global nonprofit organization World Central Kitchen's COVID-19 relief response.

Webinar 193

Webinar Mobile Ordering Loyalty Program Online Ordering 193

Modern Restaurant Management

APRIL 27, 2020

Where take-out and delivery orders previously made up 15% of their business, they have had to quickly morph their business model to accommodate 100 percent of business via take-out and delivery, in the midst of an economic downturn. PayByPhone will support the global nonprofit organization World Central Kitchen's COVID-19 relief response.

Webinar 182

Webinar Loyalty Program Online Ordering Social Media 182

The Restaurant Times

JUNE 29, 2020

Cloud kitchens, also known as virtual restaurants, dark kitchen, ghost kitchen, and delivery-only restaurants, have taken the restaurant industry by storm. The cloud kitchen concept is also being welcomed in the Saudi Arabia F&B space. How To Market Your Cloud Kitchen In Saudi Arabia.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. Diners’ main concerns about visiting restaurants again include cleanliness and safety. Health and safety when dining out – What matters most? Food and Alcoholic Delivery.

2020 181

2020 Guest Recovery Kitchen Safety Online Ordering 181

The Restaurant Times

JULY 31, 2020

Cloud kitchen has become one of the fastest-growing segments in the foodservice industry today. According to research, the global cloud kitchen market is expected to reach USD 2.63 Cloud Kitchen Marketing Tips to Grow Your Online Sales. Follow these useful tips to attract more customers and grow your online sales.

Loyalty Program 95

Loyalty Program Marketing Mobile Ordering Online Ordering 95

The Restaurant Group

MAY 3, 2021

Let’s look at the essential tech advancements that can reshape the restaurant sector for good in 2021: Delivery Apps for Online Ordering. The truth is that people love the idea of ordering food from their famous restaurant from the comfort of their home. It would help customers order food with more flexibility and ease.

2021 78

2021 Kitchen Safety Online Ordering Food Safety 78

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 151

Franchise Franchising Loyalty Program Kitchen Safety 151