Restaurant Business

JUNE 24, 2025

It's complicated Olive Garden parent Darden Restaurants could sell Bahama Breeze Olive Garden sales surge on delivery and free take-home meals Premium OPINION Financing Does Chipotle have a structural problem? And then the company reported its first negative same-store sales quarter in five years. By Jonathan Maze on Jun.

Fast Casual

Black Box Intelligence

MAY 8, 2025

State of the Industry Recap 7 Key Takeaways From Restaurant Industry 2025 Q2 State of the Industry The Restaurant Industry 2025 Q2 Snapshot Webinar by Black Box Intelligence shared important insights. We covered sales, consumer trends, workforce challenges, and what to expect in 2025. Mid to Late 2024: A period of modest recovery.

2025

Restaurant Business

AUGUST 5, 2025

05, 2025 Facebook Twitter LinkedIn Same-store sales fell 1.3% In the second quarter, 20% of Denny’s orders included a value-oriented dish, and the chain saw sales improve among the $50,000-$70,000 income bracket. It was not enough for Denny’s to completely overcome a “choppy” macroeconomic backdrop, as same-store sales declined 1.3%

Loyalty Program

Black Box Intelligence

JANUARY 16, 2025

Comp Sales -3.2% Decembers sales and traffic data may appear weak at first glance. Sales and traffic growth were weaker during the first week of December. Same-store sales growth in December: -0.3% Meanwhile, Quick Service may see a smaller dip due to takeout and delivery demand. in same-store sales growth.

2024

Black Box Intelligence

JUNE 4, 2025

What Restaurant Brands Need To Know The Cost of Ignoring Market Trends Missing a market trend doesnt just mean falling behind. It means losing real revenue. From external factors impacting guest traffic to rising operational inefficiencies, the cost of ignoring whats shaping consumer sentiment adds up fast. Heres what we found.

Marketing

Restaurant Business

JULY 14, 2025

In May, the number of news searches that resulted in no click-throughs was nearly 69%, up 14 points from a year ago, according to Similarweb, implying that people are searching for something, reading the overview and leaving without clicking on anything. Here are some tips and tricks to consider. I’m being sarcastic, of course.

Social Media

Restaurant Business

JUNE 20, 2025

Among the most eye-popping data points from the report: 72% of consumers now see convenience stores as a “real alternative” to quick-service restaurants, up from 56% last year and 45% in 2022. It has already opened nine locations this year, with 11 more in the pipeline. Its eyeing a goal of 25% to 30% unit growth each year. Sign up here.

Leadership

Modern Restaurant Management

MARCH 16, 2020

"We want to remain optimistic, so this initiative shows solidarity within our restaurant community and hopefully reassures our guests that if they aren't able to visit us at this point in time, we'll be here for them when things settle down." Click here to learn the 10 steps to take now.

Food Safety

Modern Restaurant Management

FEBRUARY 27, 2020

Key findings regarding economic conditions include: Restaurant industry sales are projected to reach a record $899 billion in 2020, with the moderate four percent growth rate mirroring general economic conditions. 2020 State of the Restaurant Industry. Opportunity lies in off-premises. Off-premises will be a prominent force of growth in 2020.

2020

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When 20 at 4 p.m.

Kitchen Safety

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness.

Front of House

ChowNow

JUNE 27, 2024

In a recent webinar from ChowNow and 7shifts , experts from both sides addressed some quick wins and long-term plays that can help restaurants meet these challenges. Sukh Singh , Senior Sales Manager at 7shifts, offered deep insights into effective labor cost management practices. Conversely, are you under-serving during peak hours?

Webinar

Perfect Daily Grind

MAY 17, 2022

For example, one of the most effective technological changes has been the implementation of point of sale (POS) systems and digital signage in coffee shops. Online coffee sales have skyrocketed over the past few years, largely thanks to the pandemic. Just over 20 years on in 2021, Statista estimated that some 4.9 and Ed say.

Technology

Restaurant365

NOVEMBER 18, 2021

You receive time in your Point of Sale (POS) system. From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. This two-part blog series presents an overall guide to the essentials of payroll accounting for restaurant groups.

Employee Relations

Lavu

MARCH 24, 2020

This is due by and large to their commitment to quality of service, and their superior delivery, carry out, and curbside pickup options. When offering curbside pickup or delivery for the first time, your restaurant will need to rethink your stock of to-go ready containers. Restaurant Supplies to Stock up on. Drink trays.

Front of House

Lavu

DECEMBER 14, 2022

Central to the program is a collaboration with CCSalesPro and James Shepherd, a Master Salesman, who has trained and mentored thousands of successful merchant services sales reps. Many restaurants today are using legacy technologies that cannot support must-haves like tableside ordering, delivery app integrations and loyalty/rewards tracking.

Training

Restaurant365

NOVEMBER 19, 2020

For a more detailed look at some of these advanced techniques, check out our recent webinar, “ Beyond Basics: Advanced Techniques to Control Food Costs.”. Once you know this recipe costing breakdown, you can examine sales margins on menu items. Your restaurant food cost is pivotal to your business’ financial success.

Food

Black Box Intelligence

AUGUST 24, 2021

Ensuring the right staffing levels is critical to driving sales and retaining the employees you do have. Many workers who weathered the rapid increase in take-out and third-party delivery orders are reaching a breaking point. After the devastation of the pandemic, the restaurant industry should be making a comeback.

Guest Recovery

Restaurant365

OCTOBER 29, 2019

These range from POS systems that provide basic raw data about daily sales and labor to comprehensive, all-in-one, integrated restaurant management solutions that can automatically pull point of sale (POS) and operations data to deliver business intelligence reports. The basics of restaurant reporting.

Point of Sale

Black Box Intelligence

OCTOBER 29, 2024

This snapshot offers a deep dive into current sales and traffic patterns, workforce dynamics, and shifts in consumer sentiment. Industry Sales and Traffic Patterns In the latest Black Box Intelligence webinar, we revealed variable performance trends across restaurant segments in 2024, highlighting both challenges and growth areas.

2024

Squirrel Systems

MAY 31, 2021

Online payment removes some friction and reduces contact when doing takeout or delivery orders. Join us for a comprehensive webinar on Thursday, June 3rd , to learn how restaurants are getting started or enhancing the online ordering experience with their Squirrel point-of-sale (POS). How can guests pay?

Online Ordering

Qu

APRIL 12, 2024

Optimized Food Production & Delivery 4. Just looking at point solutions for AI to get a checkmark from your Board would be detrimental in the long run without ensuring that your current stack has the right foundation to build for the future. It’s no surprise that Artificial Intelligence (AI) is top of mind for businesses globally.

Point of Sale

Squirrel Systems

AUGUST 6, 2022

From small independent restaurants to hotel & resort properties, thousands of sites are running or upgrading to Squirrel 11 – our most modern and powerful flag ship point of sale. Reach More Customers Grow your business with revenue streams through online ordering and 3rd Party Delivery Apps. Want to learn more?

Cash Management

Margin Edge

APRIL 27, 2020

My restaurants are closed, many people have locations partially open for take-out and delivery, and some of us have gone into the toilet paper and fruit basket business. Last week we sent out a survey to try and understand how our network had adapted, what was going well and where there were pain points (beyond the obvious).

Fast Casual

Apicbase

MAY 18, 2022

We’ve studied small and midsize restaurant groups and found ten essential elements for running a successful restaurant franchise business. Managing a chain of company-owned restaurants is very different from working with franchisees. Your goal as a restaurant business owner is to deliver the best possible guest experience.

Franchise

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Here are their responses. Click here for part one. Scott Lawton, CEO and cofounder at bartaco.

2020

Restaurant365

MAY 7, 2020

Communicate your distancing requirements with third-party delivery drivers and other suppliers. Managing Food Pick Up and Delivery. Offer “no touch” deliveries by sending text alerts to customers when their food has arrived at their homes. Check for state requirements on your governor’s or state health department’s website.

Food Safety

Modern Restaurant Management

JUNE 16, 2020

For example, the L&L Colorado Springs, Colorado location used a small wagon attached to a remote-controlled car to bring food from the store to the parking lot during curbside delivery, top photo. She saw double digit percentage sales increases in March, April and May. The franchisees were community forward as well. Elisia Flores.

Franchising

Perfect Daily Grind

MAY 27, 2022

The highest-scoring coffee was a natural Gesha from Finca Santa Cruz in Chiapas, receiving 93 points. A total of thirty coffees scored over 87 points. Caffè Nero partners with Just Eat to scale UK delivery services. The coffee chain reported that delivery sales increased 81% in the last half of 2021. Mon, 23 May.

2022

Black Box Intelligence

NOVEMBER 1, 2021

Restaurant Sales and Traffic Post Strongest Results in 4 Weeks. The industry had a strong rebound in sales and traffic growth and the week ending October 17 posted the strongest results in 4 weeks. . Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9

Fast Casual

Perfect Daily Grind

APRIL 29, 2022

Coca-Cola reports 27% increase in coffee category sales in 2022 first quarter. Sales growth is attributed to the expansion of Costa Coffee outlets across several markets. To certify as a B Corp, businesses must score over 80 points in five categories, including Governance and Environment. Dalla Corte debuts in US market.

2022

The Food Corridor

APRIL 14, 2020

T he closure of farmer’s markets is badly affecting tenants, especially producers like bakers who rely on this source of revenue. Many also report that event caterers and food trucks have been hit due to mass cancellations of events and restrictions on mass gatherings. . Some of our food trucks have helped with distribution.

Food Truck

Black Box Intelligence

MAY 26, 2021

It’s hard to prove the point that telling your story and investing in content creation with freelancers or agency partners is going to deliver the type of yield a leader expects to see. Mind you, I never tried to pitch a CMO on spending baller money, but as a percentage of sales it likely makes sense for social media at Ford.

Marketing

Black Box Intelligence

MAY 26, 2021

It’s hard to prove the point that telling your story and investing in content creation with freelancers or agency partners is going to deliver the type of yield a leader expects to see. Mind you, I never tried to pitch a CMO on spending baller money, but as a percentage of sales it likely makes sense for social media at Ford.

Marketing

Lavu

MARCH 30, 2020

People are looking for an inexpensive way to feed their family, and meal prep kits can fill that need for them so long as their price point doesn’t break the bank. Offer lower price-point options to customers. One way some restaurants are handling the challenge of the pandemic is by offering meal prep services.

Customer Service