The Restaurant Times

OCTOBER 24, 2021

Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens. They’re not in high-traffic locations, but rather within a delivery radius of a large number of online consumers. The key difference is that in a ghost kitchen, a restaurant’s focus is on delivery rather than dine-in.

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Kitchen Safety Online Ordering Mobile Ordering Food Order 52

The Food Corridor

MAY 22, 2020

If you’re looking at the shorter term, for now, read our posts on how to transition your business to delivery or ecommerce and how other businesses have pivoted. But they also may be well placed to pick up the slack from other areas of the restaurant business given their flexible mobile nature.

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Food Truck Online Ordering Kitchen Safety Catering 80

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Food delivery is nothing new, of course.

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Kitchen Safety Delivery Online Ordering Food Order 59

Sling

AUGUST 30, 2021

In this article, the workforce management experts at Sling discuss strategies and tips that managers can use to build an HM program from scratch or improve the one they’ve got. This may mean changing your message slightly to highlight delivery options or even creating more involved offerings. What Is Hospitality Marketing?

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Hospitality Marketing Website Management Customer Experience 78

The Restaurant Times

DECEMBER 6, 2020

The advantage of mobility in the food truck format has given operators access to multiple locations at an initial capital lower than a restaurant of any other format. If you want to set up a delivery model for the food truck, you can either hire two or more delivery boys or tie-up with third-party logistics services.

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Food Truck Food License Restaurant Law 52

Cheetah

SEPTEMBER 8, 2019

Get acquainted with their tastes and preferences, and make food and wine recommendations based on their likings. Customer data collection, whether you do it yourself by speaking directly to guests or by inviting them to interact with a customized mobile app, will empower your marketing efforts and help you interact with guests more effectively.

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Compost Loyalty Program Back of House Customer Service 114

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

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Food Truck Customer Service Customer Experience Front of House 117

Cheetah

SEPTEMBER 8, 2019

Get acquainted with their tastes and preferences, and make food and wine recommendations based on their likings. Customer data collection, whether you do it yourself by speaking directly to guests or by inviting them to interact with a customized mobile app, will empower your marketing efforts and help you interact with guests more effectively.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

Lavu

MARCH 11, 2020

Some of the elements to put into considerations include: Deciding between a legacy system and a mobile system. A legacy POS system includes hardware that’s placed inside your restaurant, while a mobile POS system uses multiple stations that are run via cloud-based software. Employee tips. Front-of-house (FOH) management.

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Management Management Cash Management Mobile Ordering 78

Notch

MARCH 30, 2022

The foodservice and hospitality industry is fast paced - whether you’re on the restaurant or distribution side of things. RB Daily Short but sweet, this daily podcast by Restaurant Business Online is a quick delivery of restaurant news in 3-5 minutes, every weekday.

Entertainment 52

Entertainment Tip Distribution Fine Dining Back of House 52

Xtra Chef

DECEMBER 11, 2019

Tip Handling. Restaurants choose or are held to different methods of tip handling. Whether it’s pooling, mandatory or not, split, or tips by paycheck vs. cash tips—it can be tricky keeping your employees happy while maintaining an accurate balance sheet and payroll taxes. Cloud-Based & Mobile Friendly.

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Cash Management Point of Sale Tip Distribution Inventory 90

Modern Restaurant Management

APRIL 7, 2020

Pro tip: having a PR crisis plan in place is vital as a crisis situation can easily arise! When it comes to doing business in this crisis, here are just a few of the tips and innovations we’ve seen or suggest for our clients – most are relatively easy to adapt and deploy. Now is the time to do it.

Marketing 195

Marketing Tip Distribution Loyalty Program Healthcare 195

Modern Restaurant Management

APRIL 7, 2020

Small actions like buying a gift card, ordering take-out, or leaving a review can make a difference. Tripadvisor is making it easier to purchase gift cards and identity restaurants that are still open for takeout and delivery. There are five million hospitality businesses on Tripadvisor that need help.

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Tip Distribution Healthcare Hospitality Food Supply 146

Modern Restaurant Management

SEPTEMBER 14, 2021

.” 7shifts Launches Tip Pooling. 7shifts launched a new solution designed to help operators and managers streamline the complicated and time-consuming tip tracking and distribution process. " Tip Pooling has been designed to offer three benefits to operators and managers: Create and customize tip pools with ease.

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Food Tip Distribution Guest Recovery Food Safety 153

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress.

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Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

NOVEMBER 19, 2020

Sharebite launched Sharebite Stations, a streamlined, post-COVID compliant solution for facilitating contactless food delivery at offices. Each order placed via Sharebite results in a donation made to City Harvest, specifically to help alleviate childhood hunger in local communities. “We put the safety of our employees first.

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Mobile Ordering Kitchen Safety Online Ordering Coaching 121

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

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Online Ordering Customer Service Seasonal Menu Food Order 132

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. The concept of self-service will continue to evolve as consumers become accustomed to placing orders with devices. Operations will continue to be simplified despite digital experiences expansion.

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2023 Loyalty Program Fast Casual Customer Experience 164

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. Uber To Acquire Postmates. Best Practices Guide.

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Mobile Ordering Restaurant Law Seating Customer Service 161

Modern Restaurant Management

SEPTEMBER 15, 2020

The Hospitality Recovery Coalition includes DISCUS, the American Distilled Spirits Alliance (ADSA), the Council of State Restaurant Associations (CSRA), the National Restaurant Association and TIPs. TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. NAB Acquires SALIDO.

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Fast Casual Casual Menu Mobile Ordering 128

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Lemonade Restaurants opened its first ghost kitchen for delivery and pick up orders only.

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Kitchen Safety Online Ordering Food Safety Point of Sale 134

Modern Restaurant Management

OCTOBER 18, 2019

. "We have discovered that the value of decreasing food insecurity is more than just giving people food – it involves mobilizing people into a lifestyle of generosity.” " Guests use their cellphones to see all menu items, order and pay. . "OneDine ” Burger Hero. A Noble Partnership.

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Waste Food Franchise Franchising 81

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends. The ‘NOW’ Economy.

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2019 Mobile Ordering Online Ordering Customer Experience 132

Modern Restaurant Management

JUNE 19, 2020

This will also help better surface if a business is offering takeout, delivery and curbside pickup. Individually packaged meals arrive in a single delivery at a designated place and time, so there is less traffic in and out of the office. Companies cover delivery costs and can choose to subsidize part or all of the meal cost.

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Food Safety Customer Experience Website Management Employee Relations 112

Modern Restaurant Management

SEPTEMBER 17, 2020

Here's what they found: The average American is ordering 2.4 takeout orders each week – and spending $67 per week. Local and small business support has increased during Covid-19 with 59 percent of Americans ordering more from local restaurants instead of large chains. This is followed by mac and cheese (24 percent).

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Modern Restaurant Management

NOVEMBER 19, 2019

With a growing number of consumers ordering through online channels, the goal of the new concept was to develop a more efficient operating model that celebrated this change in consumer behavior. To date, MOD has helped pack and distribute over one million meals. Card at Capital One.

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Delivery Reservations Customer Experience Retail 102

Modern Restaurant Management

JUNE 14, 2020

In a deal that creates the world’s largest online food delivery company outside of China, Just Eat Takeaway.com plans to acquire 100 percent of the shares of Grubhub in an all-stock transaction. The transaction represents Just Eat Takeaway.com’s entry into online food delivery in the United States. The deal is valued at $7.3

Food Safety 137

Food Safety Loyalty Program Kitchen Safety Online Ordering 137

Modern Restaurant Management

MAY 5, 2020

Updated / new features include: Recommendation cards, Tips, Content Feed and a faster load and response time. The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. Toast Delivery Services.

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Guest Recovery Food Safety Loyalty Program Point of Sale 103