7 Shifts

JULY 16, 2021

Write a Coffee Shop Business Plan. Mobile Coffee Shops (Carts and Trucks). This step and research component is the foundation behind your business, and should be taken seriously! Visit them to learn more about what drives their business. Do they serve just coffee or small foods as well? We're all here for it!

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Social Hospitality

AUGUST 25, 2019

C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Why Do Chatbots Play a Role for Restaurant Businesses? But many small restaurants haven’t yet adopted emerging restaurant technology for customer communication. One of those avenues is Chatbots.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 201

Front of House Mobile Ordering Loyalty Program Back of House 201

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

MadMobile

APRIL 26, 2023

Connected commerce is a rapidly growing trend in the retail and restaurant industries, and it is changing the way businesses interact with their customers. It includes online shopping and in-store pickups, and enables food ordering for takeaway and delivery. What are the Benefits of Connected Commerce?

Mobile Ordering 98

Mobile Ordering Loyalty Program Retail Point of Sale 98

ChowNow

FEBRUARY 27, 2024

In today’s world, that means their mobile devices. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? Here are some tips and tools to help you get started.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Modern Restaurant Management

MAY 20, 2020

To say that the current COVID-19 crisis represents a major change to the way we live our lives is, at this point, probably a bit of an understatement. This is especially true in terms of how we do business, as the pandemic is already having a negative impact on restaurants in particular across the board.

Mobile Ordering 233

Mobile Ordering Email Marketing Online Ordering Point of Sale 233

Cheetah

JANUARY 13, 2022

From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. 3 rd party delivery apps, ghost kitchens and privately owned franchises are all fighting for the same market share.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Modern Restaurant Management

MARCH 17, 2022

A smaller menu might limit ordering options but not the ability for restaurants to wow their guests. Plus, integrating guest management and order analytics tools can unlock the potential of limited menus for highly targeted customization. One such solution has been shrinking restaurant menus. Advanced Customization On- and Off-Premise.

Seasonal Menu 180

Seasonal Menu Mobile Ordering Menu Food Order 180

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. The point of sale system is the nervous system for the restaurant tech stack. That’s where restaurant management software comes in.

Management 120

Management Management Mobile Ordering Point of Sale 120

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Falling outlets, rising sales. The pandemic has caused a sizeable number of business closures, with CGA measuring a 7.9 " Remarkable Resiliency.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. Virtual restaurant brand.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 146

2021 Fast Casual Mobile Ordering Social Media 146

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 161

2020 Mobile Ordering Point of Sale Fast Casual 161

Apicbase

FEBRUARY 17, 2023

Who can imagine the restaurant industry today without off-premise dining options like delivery, takeaway, curbside pickup, ghost kitchens, and drive-thru? Even with consumers happily returning to restaurants in the wake of the pandemic , demand for off-premise orders remains high. The question is: which models will prove viable ?

Dine-in 98

Dine-in Online Ordering Delivery Food Order 98

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Lavu

DECEMBER 14, 2022

Central to the program is a collaboration with CCSalesPro and James Shepherd, a Master Salesman, who has trained and mentored thousands of successful merchant services sales reps. Many restaurants today are using legacy technologies that cannot support must-haves like tableside ordering, delivery app integrations and loyalty/rewards tracking.

Training 78

Training Loyalty Program Point of Sale Tip Distribution 78

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

2020 170

2020 Fast Casual Point of Sale Online Ordering 170

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. Here are five restaurant POS trends to look out for in 2023: Centralize All POS Tasks Restaurant orders are made via multiple digital channels, from dine-in and take-out to curbside and delivery.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Borrower-friendly implementation of statutory exemptions from loan forgiveness reduction based on rehiring by June 30.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Apicbase

MARCH 28, 2024

Most successful food businesses are now multi-unit and multi-channel. That means you are collaborating with multiple stakeholders who each have their own data points to focus on. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

MARCH 16, 2020

The National Restaurant Association has provided a list of best practices to ensure business continuity. Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Restaurant365

MARCH 30, 2020

With the sudden elimination of dine-in options, many restaurants are either shifting to a takeout/delivery only model or implementing a delivery option for the first time. Deciding whether to add delivery, and how, is a particularly difficult decision for restaurants during these times.

Delivery 78

Delivery Operations Insurance Cash Management 78

Modern Restaurant Management

JUNE 19, 2020

Leaders across all business sectors are accomplishing changes in days or weeks that normally would have taken months or years. Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements.

Website Management 174

Website Management Loyalty Program Front of House Point of Sale 174

EATER

JANUARY 5, 2022

We’re here to disrupt the food deliveries industry,” says Ben Thein, COO of Flytrex , an Israeli drone delivery company. Partnering with the Mexican grilled chicken chain, the drone system has completed about 500 deliveries so far, mostly in North Carolina, with plans to expand in the Dallas area soon. What a bold future.

Food 143

Food Mobile Ordering Online Ordering Food Order 143

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Business owners have many POS systems from which to choose.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Restaurant365

DECEMBER 4, 2020

Some restaurants were forced to pivot quickly to off-premise channels to deal with local business restrictions, changing menus toward a delivery focus. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels. Generating enough revenue to break even.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration.

Mobile Ordering 131

Mobile Ordering Certification Loyalty Program Kitchen Safety 131

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. A great way to appeal to this tech savvy generation is by incorporating apps into your business.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Open for Business

NOVEMBER 21, 2022

Others need an all-in-one platform that helps with every area of the hospitality business. It can take a lot of mistakes, miscommunications, data entry, and drudgery out of running a small business. This restaurant ordering technology means no one needs to enter incoming delivery orders into your POS manually.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Restaurant Clicks

FEBRUARY 17, 2020

A good point of sale system can help streamline your restaurant’s processes, from payments to inventory and much more. If you’re a restaurant owner, it can be difficult to figure out which POS system is best for your unique business. A point of sale (POS) system allows businesses to process transactions, track sales, and more.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

ChowNow

AUGUST 29, 2019

Restaurant customer experience can be a make-or-break factor for your business. While some restaurateurs may confine the concept of customer experience to just their dine-in business, it is incredibly important to consider the experience for those ordering online takeout and delivery as well.

Customer Experience 60

Customer Experience Delivery Online Ordering Management 60

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. 2023 Trends at a Glance Persistent Planners : When life gets busy, DoorDash’s schedule ahead feature makes it even easier to check everything off your list and ensure it arrives right when you need it.

2024 156

2024 2023 Food Order 2013 156