7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Use email newsletters in marketing your restaurant Email marketing is one of the most effective restaurant marketing strategies for driving engagement and increasing reservations.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

Insurance 282

Insurance Document Employee Relations 2023 282

ChowNow

MARCH 7, 2025

Every online order, email sign up, and reward program interaction generates valuable insightsbut if that data just sits there, youre missing a major opportunity. Online Orders & Delivery Data : Shows customer preferences, order frequency, delivery locations, and any modifications or special requests.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

ChowNow

JANUARY 23, 2025

Build a Customer Loyalty Program Were starting here because a loyalty program is one of the most effective ways to build lasting connections with your customers, and its easier to set up than you might think. For example, the ChowNow Rewards Program makes it incredibly simple for restaurants to offer this experience.

2025 195

2025 Loyalty Program Operations Email Marketing 195

ChowNow

FEBRUARY 12, 2025

New concepts, ghost kitchens, and delivery-only brands are popping up constantly, making it harder for any single restaurant to stand out. Whether its a loyalty program, strategic promotions, or email marketing campaigns, great marketing isnt just about attracting new customersits about keeping the ones you already have coming back.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. Boosts Repeat Business: Special promotions, loyalty rewards, and exclusive deals encourage guests to return. Your email should always have a clear next step.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

Modern Restaurant Management

MARCH 3, 2025

Social media, online reviews, and delivery platforms make digital branding just as important as physical branding. Another challenge many restauranteurs might not be considering is the impact third-party delivery services like Door Dash have on your brand. Branding isn’t just visual – it’s a full sensory experience.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

The Rail

APRIL 6, 2025

Understanding consumer loyalty psychology can enable restaurants to create systems supporting recurring business and assist in overcoming financial difficulties. Implementing Strategic Loyalty Programs Well-crafted loyalty programs create important data on consumer preferences and behavior in addition to concrete incentives for returning.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

ChowNow

MARCH 14, 2025

A strong marketing strategywhether through social media, email campaigns , or loyalty programs helps bring in new customers and keep existing ones coming back. Implement a reservation and waitlist system to balance walk-ins and reservations. Restaurants that fail to adapt risk losing customers to more active competitors.

Operations 195

Operations Management Management Front of House 195

ChowNow

APRIL 25, 2025

And unlike paid ads or delivery apps, your email marketing list is something you fully own. You dont need a hard sell here, just a friendly heads-up about your offers or loyalty program. Start growing it intentionally, and youll turn everyday interactions into long-term loyalty.

Email Marketing 195

Email Marketing Marketing Loyalty Program Online Ordering 195

Lavu

JULY 18, 2025

Whether you’re connecting loyalty programs, online ordering, or inventory tools, open APIs make it possible to tailor your POS to match your exact operational needs. Flexibility and customization in a POS are possible through an open API (application programming interface).

POS 78

POS Loyalty Program Online Ordering Cash Management 78

ChowNow

MAY 16, 2025

62% of diners have been discouraged from ordering takeout or delivery because of a poor restaurant website experience. Its where potential customers decide if they trust you enough to place an order, reserve a table, or recommend you to a friend. Loyalty isnt automatic. Here is how to do that.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

The Restaurant Group

MARCH 23, 2025

Reduced overhead costs eliminate excessive fees from third-party delivery services, preserving profits. Building Customer Loyalty Loyalty Programs Rewarding customers for their repeat business is a win-win. Loyalty program integration encourages repeat business and strengthens customer relationships.

Online Ordering 78

Online Ordering Food Order Ordering Loyalty Program 78

The Restaurant Group

MAY 31, 2025

These emails include promotions, menu updates, special events, feedback requests, and loyalty program details, serving as a direct communication line to keep your restaurant prominent in customers’ minds. It Builds Customer Loyalty Regular, personalized email interactions maintain customer engagement.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

Lavu

APRIL 4, 2025

Using data from POS systems, loyalty programs, and feedback forms, restaurants can create targeted promotions and build long-term loyalty. What Youll Learn About Personalized Restaurant Marketing Collect Data : Use the right POS systems , loyalty programs, and feedback forms to gather customer insights (e.g.,

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

Squirrel Systems

MAY 1, 2025

Optimizing the Bar Program with Digital Tools Beverages, especially alcoholic ones, offer some of the highest profit margins in the restaurant industry. Implementing a Strategic Digital Loyalty Program A well-executed loyalty program can increase customer retention and repeat visits.

Loyalty Program 59

Loyalty Program Merchandise Email Marketing Mobile Ordering 59

SpotOn

DECEMBER 11, 2024

Like many successful restaurant brands, fast casual restaurants offer online ordering, delivery, and custom-branded apps, using these tools to grow and connect with their customer base. While fast casual restaurants weren't originally take-out and delivery operations, many have adapted to stay competitive in the market.

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

SpotOn

JUNE 17, 2025

82% of consumers said they plan on ordering delivery from a restaurant if they can afford it, while 51% say ordering takeout from a restaurant is essential to their lifestyle. 95% of restaurant operators say guests are more value-conscious, while 61% of customers say loyalty offerings are an important when choosing a restaurant for delivery.

Online Ordering 86

Online Ordering Ordering Website Management Point of Sale 86

SpotOn

JANUARY 29, 2025

Dedicated Loyalty Sign-Up Page for Diners: Simplifying customer enrollment in loyalty programs for higher engagement. Reserve Redesign: A sleek new interface for SpotOn Reserve , a commission-free reservation and table management platform, streamlining reservations and waitlisting.

POS 59

POS Marketing Loyalty Program 2025 59

Lavu

MAY 9, 2025

On top of that, its customer relationship management (CRM) tools support personalized loyalty programs, helping restaurants connect better with their customers. Plus, the built-in loyalty program is included at no extra cost, making it easy for restaurants to reward loyal customers.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

TRG Restaurant Consulting

DECEMBER 22, 2024

To attract and retain employees, many establishments are offering competitive wages and investing in employee training programs. Engaging with customers through social media and promptly addressing feedback can enhance a restaurant’s reputation and build customer loyalty.

2025 52

2025 Loyalty Program Online Ordering Customer Service 52

SpotOn

OCTOBER 14, 2024

Marketing and loyalty tools, websites, online ordering, and delivery are all different line items that are sometimes bundled together. Other platforms might charge using a pay-as-you-go model or offer loyalty as an included feature alongside the restaurant POS software. Online ordering: Monthly fees can range from $29 to $80.

POS 52

POS Loyalty Program Website Management Cash Management 52

Modern Restaurant Management

MARCH 11, 2025

Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Web Diner

FEBRUARY 28, 2025

Whether it’s a quick chat at the counter, a delivery order, or an online reservation, the key is making email collection feel as natural as asking “Would you like the special today?” Every customer interaction becomes an opportunity to grow this valuable asset. But the benefits go beyond direct sales.

Email Marketing 36

Email Marketing Marketing Food Truck Social Media 36

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Restaurants had difficulty hiring and retaining staff, which led to more interest in automating processes. more an hour.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Squirrel Systems

JUNE 13, 2025

A failure during lunch rush or dinner service can bring operations to a halt—blocking order entry, payments, and reservations.

POS 66

POS Hospitality Hotels Cash Management 66

Squirrel Systems

JUNE 16, 2025

Look for: Real-time table status updates Integration with reservations 4. Loyalty Program Integration Keeping guests coming back is easier when your POS is connected to a loyalty program. Look for: Points-based or visit-based loyalty tools Guest profiles and purchase history Automated marketing or CRM tie-ins 5.

Download 76

Download POS Hospitality Loyalty Program 76

QSR Automations

JANUARY 16, 2025

They provide guests a first impression of your restaurant; it’s where hosts greet guests, check-in reservations, provide quotes for the waitlist, rotate sections to avoid overworking serv ers , pace seating to avoid overwhelming the kitchen, and direct off – premise s guests and delivery drivers to pick up their orders.

Front of House 52

Front of House Operations Back of House Reservations 52

Modern Restaurant Management

APRIL 29, 2025

New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

NOVEMBER 27, 2024

While many operators struggled to keep expenses – particularly food and labor costs – under control, they also observed an increase in guest traffic and in profit margins, in part due to strong takeout and delivery sales.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

OCTOBER 5, 2022

Here’s how loyalty programs often pan out: A customer downloads the app. Although the average consumer belongs to 15 or so loyalty programs, they use fewer than seven. So how can you make your loyalty program stand out instead of going stale? Does that sound familiar?

Loyalty Program 485

Loyalty Program Customer Experience Online Ordering Food Order 485

Modern Restaurant Management

JULY 27, 2022

Digital loyalty programs surged 124 percent during the height of the pandemic, helping restaurants drive more frequent visits and higher check averages from devoted customers, according to market researcher NPD Group. Having a loyalty program today is table stakes. Loyalty Lessons Learned.

Loyalty Program 508

Loyalty Program Mobile Ordering Online Ordering Customer Experience 508

Modern Restaurant Management

OCTOBER 10, 2023

Simplifying Loyalty Programs Efficiency in integrating loyalty programs can distinguish between successful and failed initiatives. Franchises need to ensure that loyalty programs are consistent across all locations. This means easy sign-ups, uncomplicated point systems, and a hassle-free redemption process.

Loyalty Program 486

Loyalty Program Franchise Franchising Social Media 486

Modern Restaurant Management

JULY 28, 2022

How the customer prefers to order (for delivery, for pick-up or to dine-in). Loyalty Programs. When registering for a loyalty, your customers give you some of their information to qualify. Loyalty programs also allow you to collect behavioral data. Online Table Reservation Systems. Online Ordering.

Loyalty Program 520

Loyalty Program Mobile Ordering Email Marketing Online Ordering 520

Modern Restaurant Management

JUNE 12, 2024

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. What are some things restaurant operators can do to deliver a better delivery experience? What they all have in common is that they want their food quickly, and they want it hot.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

OCTOBER 7, 2024

Contactless Ordering, Inside and Out Door Dash, Uber Eats and other third-party delivery services will continue to expand. We now design in specific pick-up areas for these third-party delivery systems. ” That’s what we’re seeing as the next loyalty step for restaurants. For $14.99

2025 474

2025 Loyalty Program Waste Compost 474