Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. How quickly can third-party delivery groups get in and out of the food and beverage space? Takeout is Taking Over.

Design 210

Design Fine Dining Online Ordering Dine-in 210

Modern Restaurant Management

JULY 22, 2021

While daily specials delivered in family boxes might be quite affordable and frugal, food delivery itself often costs more than the meal for one which can hit monthly discretionary spending quite hard. Online Ordering Will Continue to Thrive.

Allergens 204

Allergens Online Ordering Fast Casual Food Safety 204

Modern Restaurant Management

MAY 7, 2020

Shifting Delivery and Dine-In Experiences. In a recent Coronavirus-related study , 89 percent of respondents said they felt safer eating food from a grocery store or at home, versus in a restaurant. Here’s what will change in restaurants as they rise up to meet the new challenges of a post-COVID world. Going Contactless.

Food Safety 151

Food Safety Mobile Ordering Front of House Seating 151

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Restaurants are employing more delivery drivers than ever.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. Fast food reigns supreme.

2021 183

2021 Fast Casual Mobile Ordering Guest Recovery 183

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

MARCH 10, 2021

Order Views – This is how your BOH staff actually sees the information. Look for a KDS with customizable features that allow your staff to look both at the overall incoming orders and the items in particular so that they can prepare accordingly. ? Order Routing – For larger operations, you might have multiple stations.

Management 166

Management Management BOH Front of House 166

Modern Restaurant Management

DECEMBER 22, 2020

Overall, the biggest lesson we’ve taken from this unpredictable year is that in order to successfully spread the spirit of BBQ and kindness, we need to be transparent with our communities, engage with our most loyal customers, and be there for them in hard times. Open and clear communication across our organization has been pivotal.

Hospitality 192

Hospitality Food Safety Customer Experience Online Ordering 192

Modern Restaurant Management

MAY 18, 2020

US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs. Click here to view the application and instructions.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout COVID-19 Consumer Dining Trends.

2020 181

2020 Loyalty Program Mobile Ordering Fast Casual 181

ChowNow

JUNE 29, 2020

With a contactless dine-in model, your customers can view your menu, place an order, and pay using their own devices. If you use ChowNow for online ordering, it’s simple to create a dine-in option that’s convenient and safe. Download our free checklist for making your delivery operations profitable here.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

The Restaurant Times

JULY 2, 2020

Along with offering quality in food and service, safety and hygiene will be of paramount importance. Reopening In The Covid World: Restaurant Safety Practices To Follow. Customers will tend to gain the greatest confidence when restaurants adopt technology-based safety solutions that promote a contactless dining experience.

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 195

2022 Mobile Ordering Guest Recovery Point of Sale 195

7 Shifts

FEBRUARY 15, 2022

You can go onto your camera app and press record, and record something that's less than 60 seconds of who you are, what you do, what you're doing for COVID-19 safety, why you're reopening, why you care about the community, why it's important that somebody comes and buys gift cards, whatever you're doing. And we appreciate that.'

Social Media 448

Social Media Hiring Website Management Hospitality 448

Open for Business

FEBRUARY 29, 2024

Cities like San Francisco and New York have relatively advanced online resources, while others may have nothing at all. Still, Jennifer Murri of New York City’s AltaMarea Group cautions that even the most sophisticated online tools are only a starting point.

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

JULY 14, 2020

With dining rooms having been shut down for the majority of 2020, the only option for people to visit their favorite restaurants has been through takeout or delivery. Social media is an incredibly powerful tool—especially for such a universally loved (and needed) category like food and drink. ” Update your Online Presence.

Marketing 212

Marketing Social Media Influencer Online Ordering 212

The Restaurant Times

JULY 27, 2020

Accepting this as a new reality, restaurant operators are planning how to navigate post-lockdown operations while complying with safety regulations and reopening their restaurant. Due to the virus scare, physical distancing is here to stay, and restaurant operators must take adequate measures to ensure the safety of customers and staff.

Operations 97

Operations Kitchen Safety Food Safety Social Media 97

Cheetah

MAY 11, 2021

To comply with the requirements, make sure you abide by the Social Distancing Protocol and Health and Safety Plan checklists and post the appropriate signage ( required posters ). As a side-note, remember that although dine-in is back, delivery is here to stay. and that you comply with the SF takeout and delivery guidelines. .

Back of House 148

Back of House Front of House Food Supply Coaching 148

Restaurant Engine

DECEMBER 23, 2020

. #1: Enhance Contactless Ordering and Payments. This includes ordering and payment options. One tip for restaurant success is to harness the power of your website ordering or even online ordering on your mobile app. Make sure your online website is set up for online ordering and payments.

2021 112

2021 Online Ordering Fine Dining Mobile Ordering 112

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered. Offer Disposable Menus.

Social Media 176

Social Media Food Safety Cash Management Kitchen Safety 176

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.”

Kitchen Safety 175

Kitchen Safety Food Safety Cash Management Food Supply 175

Focus POS

FEBRUARY 3, 2021

This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Online Ordering. Already a popular trend before the pandemic struck, online ordering became essential for quarantining consumers who craved their favorite restaurant’s food.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Visits, online or physical, at morning meal, which includes the breakfast and A.M. " Remarkable Resiliency. foodservice industry. " Top Recovery Trends.

2021 185

2021 Guest Recovery Online Ordering Point of Sale 185

EATER

JULY 24, 2020

Public health officials urge everyone to consider not only their own safety, but also the risks they impose on others by going about their daily lives. Outdoor seating also eliminates ventilation systems as a means of transmission. Still, seating diners outside doesn’t entirely extinguish risk for employees.

Kitchen Safety 128

Kitchen Safety Back of House Front of House Food Safety 128

Ken Burgin

AUGUST 3, 2021

Online reviews give me a clear picture of the business. The menu is easy to read, and can be accessed in advance online and on a phone. The menu is easy to read, and can be accessed in advance online and on a phone. There are good explanations of the food and beverages. Texting is used for quick responses.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. How a ghost kitchen works.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Bingage

JUNE 4, 2020

We understand that being a restaurant owner, you must be curious about how to reopen the restaurant after COVID-19 with the assurance of safe food delivery and dining for the customers. Related Read – How to Provide Online Food Delivery During COVID-19? Safety Practices to consider Post-COVID-19.

Food Safety 95

Food Safety Employee Relations Cash Management Government 95

Ken Burgin

AUGUST 3, 2021

Online reviews give me a clear picture of the business. The menu is easy to read, and can be accessed in advance online and on a phone. The menu is easy to read, and can be accessed in advance online and on a phone. There are good explanations of the food and beverages. Texting is used for quick responses.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. When it came to ordering take-out, Gen Z led with 28 percent. ” The gift of food. . ” The gift of food. percentage points year over year.

2020 155

2020 Point of Sale Consumer Goods Seasonal Menu 155

Modern Restaurant Management

MARCH 25, 2021

Order Views – This is how your BOH staff actually sees the information. Look for a KDS with customizable features that allow your staff to look both at the overall incoming orders and the items in particular so that they can prepare accordingly. ? Order Routing – For larger operations, you might have multiple stations.

Management 88

Management Management BOH Front of House 88

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. That only compounded the challenge for brands to reach consumers with updates, including the fact that they were still open for pick-up and delivery.

2020 132

2020 Online Ordering Point of Sale Cash Management 132

Touch Bistro

MAY 26, 2021

This means you’ll have to continue to follow strict safety protocols to make sure everyone is safe and that your restaurant remains on the right side of the law. With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. In 2020, 53% of all adults said that purchasing food through take-out and delivery is essential to the way they live 1.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Future Food

SEPTEMBER 22, 2020

In the last six months priorities and spending habits have shifted for consumers, while some customer segments have continued to purchase, in one form or another, there will also be a need to re-establish or reconnect with others in order to begin the journey back to previous levels of revenue and eventual profitability.

Point of Sale 141

Point of Sale Social Media Customer Service Consumer Goods 141

Open for Business

MAY 19, 2023

Quick Links Technology Relationships Food and Menus Technology trends to watch People are drawn to the restaurant business because they don’t want to be glued to a screen all day. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78