Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. The younger generations don’t just want great food, they expect memorable experiences. Scott Lawton, CEO and cofounder at bartaco. Barry McGowan, CEO Fogo de Chão.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Food A guest doesn’t like their order If a guest’s order isn’t what they expected, ask for more information.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

Modern Restaurant Management

MAY 7, 2020

In a recent Coronavirus-related study , 89 percent of respondents said they felt safer eating food from a grocery store or at home, versus in a restaurant. However, restaurants will also need to address the same health and safety concerns for guests in their dining room as they have for delivery and pick-up. Going Contactless.

Food Safety 192

Food Safety Mobile Ordering Front of House Seating 192

Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. How quickly can third-party delivery groups get in and out of the food and beverage space? Takeout is Taking Over.

Design 223

Design Fine Dining Online Ordering Dine-in 223

7 Shifts

MARCH 10, 2021

They have a passion for food, an adventurous spirit, a strong work ethic, and the ability to teach and lead. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. Successful restaurant owners have many traits in common.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

MAY 18, 2020

US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs. Click here to view the application and instructions.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

JULY 22, 2021

While daily specials delivered in family boxes might be quite affordable and frugal, food delivery itself often costs more than the meal for one which can hit monthly discretionary spending quite hard. Online Ordering Will Continue to Thrive. After all, comfort comes first. Rethink Technologies.

Allergens 208

Allergens Fast Casual Online Ordering Food Safety 208

Open for Business

FEBRUARY 29, 2024

Cities like San Francisco and New York have relatively advanced online resources, while others may have nothing at all. Still, Jennifer Murri of New York City’s AltaMarea Group cautions that even the most sophisticated online tools are only a starting point.

License 78

License Certification Kitchen Safety Food Safety 78

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Reviewing health and safety protocol.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Bicycle safety should be enforced to assure use of helmets and proper driving especially in city traffic.

Delivery 153

Delivery Hiring Transportation Food Safety 153

Modern Restaurant Management

DECEMBER 22, 2020

Overall, the biggest lesson we’ve taken from this unpredictable year is that in order to successfully spread the spirit of BBQ and kindness, we need to be transparent with our communities, engage with our most loyal customers, and be there for them in hard times. Open and clear communication across our organization has been pivotal.

Hospitality 197

Hospitality Food Safety Customer Experience Online Ordering 197

Modern Restaurant Management

MARCH 10, 2021

Order Views – This is how your BOH staff actually sees the information. Look for a KDS with customizable features that allow your staff to look both at the overall incoming orders and the items in particular so that they can prepare accordingly. ? Order Routing – For larger operations, you might have multiple stations.

Management 189

Management Management BOH Front of House 189

Modern Restaurant Management

DECEMBER 13, 2021

Over the last 18 months, restaurants have managed incredibly difficult challenges, primarily driven by having to operate with new, constantly evolving safety guidelines. Digital waitlists and reservations help consumers minimize wait times at restaurants to get seated sooner upon arrival.

Management 189

Management Management Seasonal Menu Customer Experience 189

The Restaurant Times

JULY 2, 2020

Along with offering quality in food and service, safety and hygiene will be of paramount importance. Reopening In The Covid World: Restaurant Safety Practices To Follow. Customers will tend to gain the greatest confidence when restaurants adopt technology-based safety solutions that promote a contactless dining experience.

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Do you need a host to seat guests or someone to hello pack up delivery orders?

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered. Offer Disposable Menus.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout COVID-19 Consumer Dining Trends.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Restaurant365

MAY 7, 2020

Enhancing your health and safety protocols. Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Ensure proper training for food employees with new or altered duties and require that they apply the training according to established procedures.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

ChowNow

JUNE 29, 2020

With a contactless dine-in model, your customers can view your menu, place an order, and pay using their own devices. If you use ChowNow for online ordering, it’s simple to create a dine-in option that’s convenient and safe. Use all of the online ordering channels you have. Ditch the commissions.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

The Restaurant Times

JULY 27, 2020

Accepting this as a new reality, restaurant operators are planning how to navigate post-lockdown operations while complying with safety regulations and reopening their restaurant. Due to the virus scare, physical distancing is here to stay, and restaurant operators must take adequate measures to ensure the safety of customers and staff.

Operations 97

Operations Kitchen Safety Food Safety Social Media 97

Focus POS

FEBRUARY 3, 2021

This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Online Ordering. Already a popular trend before the pandemic struck, online ordering became essential for quarantining consumers who craved their favorite restaurant’s food.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78

Cheetah

MAY 11, 2021

To comply with the requirements, make sure you abide by the Social Distancing Protocol and Health and Safety Plan checklists and post the appropriate signage ( required posters ). kitchen layout, takeout utensils and packaging, reservation and ordering systems, etc.) Outdoor service distancing guidelines are still in place.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. Unlike the call ahead model, reservation software allows customers to book tables online and helps restaurants manage those bookings in real time.

Reservations 98

Reservations 2021 Online Ordering Book 98

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.”

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Restaurant Engine

DECEMBER 23, 2020

. #1: Enhance Contactless Ordering and Payments. This includes ordering and payment options. One tip for restaurant success is to harness the power of your website ordering or even online ordering on your mobile app. Make sure your online website is set up for online ordering and payments.

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

Modern Restaurant Management

JULY 14, 2020

COVID-19 has transformed the restaurant and hospitality industry, which means that restaurants need a new approach to promoting and marketing their business to health and safety-conscious diners. Social media is an incredibly powerful tool—especially for such a universally loved (and needed) category like food and drink.

Marketing 215

Marketing Social Media Influencer Online Ordering 215

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. With a QR code menu, diners scan a QR code with a smartphone camera and access the online digital menu that is then displayed on a smartphone. Improve Customer and Staff Safety.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

7 Shifts

FEBRUARY 15, 2022

You can go onto your camera app and press record, and record something that's less than 60 seconds of who you are, what you do, what you're doing for COVID-19 safety, why you're reopening, why you care about the community, why it's important that somebody comes and buys gift cards, whatever you're doing. And we appreciate that.' Gift cards.“Gift

Social Media 448

Social Media Hiring Website Management Hospitality 448

Ken Burgin

AUGUST 3, 2021

Online reviews give me a clear picture of the business. The menu is easy to read, and can be accessed in advance online and on a phone. The menu is easy to read, and can be accessed in advance online and on a phone. There are good explanations of the food and beverages. Texting is used for quick responses.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

Ken Burgin

AUGUST 3, 2021

Online reviews give me a clear picture of the business. The menu is easy to read, and can be accessed in advance online and on a phone. The menu is easy to read, and can be accessed in advance online and on a phone. There are good explanations of the food and beverages. Texting is used for quick responses.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Bingage

JUNE 4, 2020

We understand that being a restaurant owner, you must be curious about how to reopen the restaurant after COVID-19 with the assurance of safe food delivery and dining for the customers. Related Read – How to Provide Online Food Delivery During COVID-19? Safety Practices to consider Post-COVID-19.

Food Safety 95

Food Safety Employee Relations Cash Management Government 95

The Rail

JANUARY 15, 2024

By Briana Hilton, Contributor Most Americans express how important visible cleanliness is, whether dining indoors (93%), outdoors (92%), or when ordering takeout (92%), according to a P&G Professional survey that highlighted sentiments and preferences surrounding cleanliness as the pandemic impacted perceptions of restaurants.

Kitchen Safety 52

Kitchen Safety Food Safety Allergens Food Supply 52

EATER

JULY 24, 2020

Public health officials urge everyone to consider not only their own safety, but also the risks they impose on others by going about their daily lives. Outdoor seating also eliminates ventilation systems as a means of transmission. Still, seating diners outside doesn’t entirely extinguish risk for employees.

Kitchen Safety 125

Kitchen Safety Back of House Front of House Food Safety 125