Modern Restaurant Management

JUNE 5, 2023

AI-based technology can be an incredibly valuable resource for the restaurant industry when utilized properly. and Canada said they planned to utilize some form of automation technology. Optimize Delivery Services AI-powered delivery systems are being developed to optimize delivery times and routes.

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Dine-in Customer Service Customer Experience Inventory 186

Modern Restaurant Management

OCTOBER 13, 2022

Recent surveys are showing the vast majority of Americans have been cutting back on dining out. Just as with COVID shutdowns and supply chain issues, restaurant technology can help operators continue providing great service even with high costs for them and customers alike.

Technology 177

Technology Loyalty Program Mobile Ordering Download 177

Modern Restaurant Management

FEBRUARY 1, 2022

Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. Now, as we enter 2022, predictions indicate a big shift back to sit-down dining. (We’ve For Small Eateries, It’s About Focusing on Fundamentals.

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Modern Restaurant Management

SEPTEMBER 11, 2023

Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers. As technology advances, AI will play an even larger role in transforming the restaurant industry.

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Technology Seasonal Menu Online Ordering Customer Service 212

Lavu

NOVEMBER 1, 2023

Starting a food delivery business can really make a difference for restaurants or any food business, helping them reach more people and make more money. First, it’s super important to have a smooth and efficient delivery system. By following these tips, restaurants can use food delivery to reach more people and make more money.

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Delivery Food Online Ordering Mobile Ordering 166

7 Shifts

FEBRUARY 18, 2021

We sat down with 7shifts' very own Preston Junger to chat about opportunities for restaurants and how restaurant technology is evolving for the inaugural episode of our interview podcast. So I think that's the opportunity the technology has been there, and now the technology is getting better even still through the past year,” says Junger.

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Technology Back of House Consumer Goods Online Ordering 370

Modern Restaurant Management

FEBRUARY 7, 2023

” noises chirping from veritable command centers of tablets in restaurants throughout the country have become a ubiquitous symphony thanks to the staying power of third-party delivery apps offering unparalleled convenience and accessibility to consumers. The “Ding!”

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Delivery Front of House Fine Dining Back of House 193

Culinary Cues

MAY 20, 2024

It’s been 89 years since Escoffier stood in front of a range for the last time, yet his presence is still felt by professional cooks and chefs. In every office where I sat over the past 30 some odd years, has hung this picture of the master craftsman, leader, and ambassador of proper cooking and kitchen organization.

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Hotels Fine Dining Front of House Back of House 272

Modern Restaurant Management

MARCH 2, 2020

The revolution of delivery services is making a substantial impact on the restaurant industry. While food delivery is nothing new, breakout services like Uber Eats and DoorDash have capitalized on what customers want most: convenience. According to Forbes , by the year 2025, the online food delivery industry will reach $200 billion.

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Supplies Delivery Food Supply Back of House 214

Restaurant Technology Guys

JUNE 11, 2023

ItsaCheckmate is the center of a restaurant’s digital ordering business, allowing operators to control online orders and menus straight from their POS, resulting in higher profits and reduced order errors, and letting them focus on what matters: serving up delicious food and delightful dining experiences. The post 182.

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Technology Delivery Online Ordering POS 78

Modern Restaurant Management

JUNE 17, 2021

million jobs due to the pandemic-related closure of dine-in services — roughly two-thirds of restaurant employees in the U.S. Now with the nationwide return to dine-in business, the restaurant employee shortage may be one of the biggest barriers to successful reopening and the survival of many businesses.

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Technology Employee Relations Customer Service Online Ordering 186

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants Must Prepare For Continued Disruptions.

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Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

DECEMBER 1, 2021

When it comes to equipment that helps your restaurant run more efficiently, you’ve probably encountered phrases like “add this to your technology stack” or “these solutions will help simplify your restaurant.” Let’s review how restaurant technology can assist you with your daily operations.

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Technology Front of House Back of House Point of Sale 199

Social Hospitality

JANUARY 5, 2022

For most restaurants, the focus remains on delivery and pickup to serve customers. The pandemic’s toll on restaurants was more limited than otherwise because of delivery services. Even remote parts of the world embraced restaurant and food delivery apps like never before. Emphasize Delivery.

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Mobile Ordering Customer Service Food Safety Customer Experience 459

Modern Restaurant Management

AUGUST 9, 2023

Forced to navigate restaurant closures and a surge in food delivery, QSRs swiftly implemented changes to their online ordering, delivery systems, and in-house experiences. One effective way to gauge how technology improves the overall experience is by prioritizing the needs and preferences of customers in the decision-making process.

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Technology Customer Experience Online Ordering Communication 167

Modern Restaurant Management

JULY 23, 2020

Sixty-two percent of respondents said both masks and gloves are important restaurant health measures for them to consider returning to indoor dining. In addition to basic hygiene procedures and PPE, which are table stakes, 73 percent of diners say their experience is improved by restaurant technology , according to data from Deputy.

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Technology Kitchen Safety Food Safety Customer Experience 196

Modern Restaurant Management

MAY 13, 2024

The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu. Loyalty Reigns Supreme Although consumers may be more selective on where and when they dine out, they still want to frequent their favorite restaurants and access any deals possible.

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Pricing Loyalty Program Mobile Ordering Customer Service 193

Focus POS

JUNE 2, 2020

First and foremost is the strategic recalibration of quick service restaurant (QSR) and fine dining business models. But while total restaurant traffic in the United States has declined by 22%, digital and delivery orders have jumped by over 60%. Make sure that your restaurant technology stack includes functionalities like: .

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Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

AUGUST 26, 2021

Dining rooms are open, and tables are at 100 percent capacity in most states. These conditions present an evolving challenge for restaurants when it comes to providing a safe dining experience for customers and employees, especially when it’s often unknown whether patrons are vaccinated or not. An Uncomfortable Position.

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Technology Ordering Front of House Customer Experience 226

Modern Restaurant Management

JULY 8, 2020

We were greeted by the manager of the restaurant and shared with him the concept of contactless dining, an experience where dine-in guests can view menus, order, and pay directly from their mobile phones. People come here to get away from technology, not use it.”

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Hospitality Technology Mobile Ordering Food Safety 204

Modern Restaurant Management

DECEMBER 29, 2020

. “Pre-COVID-19 the business was mainly dine-in. Leveraging technology, Chayon managed to pivot the business model. After deciding to pass on the dine-in, it just made sense to invest in the other currently available options and especially delivery. ” He discovered other bonuses as well. ” .

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Technology Website Management Food Order Customer Service 193

Modern Restaurant Management

AUGUST 30, 2021

The simple reason is: technology. Now, with consumer behavior increasingly shifting toward intuitive and automated restaurant experiences, Canadian brands are faced with the need for the support, flexibility and efficiency of the right technology suite in order to confidently and successfully expand into the U.S. restaurant market.

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Innovation Technology Franchise Franchising 193

Modern Restaurant Management

JUNE 17, 2020

When COVID-19 erupted earlier this year, scores of restaurants relied on online delivery marketplaces to deliver meals to their customers. Pre-COVID-19, paying expensive delivery fees was not an issue as food delivery was not a large part of a restaurant’s revenue stream. But is it invaluable to restaurants?

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Delivery Pricing Front of House Online Ordering 191

Apicbase

FEBRUARY 17, 2023

Who can imagine the restaurant industry today without off-premise dining options like delivery, takeaway, curbside pickup, ghost kitchens, and drive-thru? It’s safe to say that off-premise dining has become an essential part of consumers’ lifestyles and a massive driver of industry growth. The reason is simple.

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Dine-in Online Ordering Delivery Food Order 98

Modern Restaurant Management

MAY 3, 2021

Eight out of 10 consumers said they expect to continue their current dining habits beyond coronavirus , so the time is ripe to reevaluate the processes and tools QSRs use that prohibit adaptability. The entire restaurant industry has been hit particularly hard as consumers have drastically reduced their spending on dining out in every format.

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Technology Mobile Ordering Kitchen Safety Food Safety 193

Social Hospitality

OCTOBER 10, 2023

Lockdowns and social restrictions ushered in a new way of life, redefining how we work, socialize, and even dine. One notable aspect that gained significant traction was the surge in restaurant deliveries. One notable aspect that gained significant traction was the surge in restaurant deliveries.

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Online Ordering Social Media Food Order Catering 222

Deliverect

DECEMBER 7, 2020

Restaurants either embraced technology and survived, or didn’t. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. What’s in store for 2021? Takeout is king.

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Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Restaurants either embraced technology and survived, or didn’t. Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. What’s in store for 2021? Takeout is king.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before.

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Technology Mobile Ordering Dietary Restrictions Cash Management 293

Cheetah

MAY 31, 2021

With third party delivery apps growing their user base by the millions each year – even before the pandemic – we would not hesitate to say that delivery is the future of dining. With a widespread delivery infrastructure already in place they are obviously benefitting from the recent boom in food delivery.

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Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. But with the growth in off-premise dining comes extra pressure for businesses.

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Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

JUNE 25, 2021

As other restaurant operators emerge from the worst of the pandemic, amp up their takeout and delivery businesses, and participate in ghost kitchens, they may want to borrow a page from this company’s playbook. The key to preempting them is to remove the human element from the equation—through technology.

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Modern Restaurant Management

DECEMBER 16, 2020

This marks the first time the restaurant industry and third-party delivery companies have come together to create guidelines and culminates a year-long effort by the Association to develop national policies based on the experiences of restaurant operators of all sizes.

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Delivery Food Safety Online Ordering Food Order 186

Modern Restaurant Management

APRIL 1, 2024

Despite a general decline in dining frequency, families have shown resilience and an increased appetite for dining out, according to Revenue Management Solutions' Q1 Consumer Survey, “ Dining Dynamics in 2024: The Shifting Landscape of Consumer Tastes.” Strategies for Attracting Family Business Given a -2.1

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Catering Fast Casual 2024 Restaurant Law 189

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. For starters, the dining room should have: A warm, appealing vibe for guests. To deliver the best dining experience possible, the right CRM is essential. Get more out of your dining room by incorporating the right table management software.

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Technology Front of House Back of House Online Ordering 147

Social Hospitality

FEBRUARY 25, 2021

Technological advancements and changes to the industry brought on by COVID-19 flipped the focus of restaurant marketing on its head. There is a variety of restaurant technologies out there to help. One of the best ways to get an accurate Online Menu easily is have it tied to your standard dine-in menu. That all changed in 2020.

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2021 Social Media Mobile Ordering Online Ordering 434

Modern Restaurant Management

MAY 20, 2021

The closure and restriction of dine-in operations has had a devastating impact on the industry. As dining turned to off premise, remaining staff were focused on packaging and expediting to-go and delivery orders. Does this mean restaurant operators are going to start replacing new employees with technology?

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Technology Front of House Back of House Healthcare 186