Modern Restaurant Management

FEBRUARY 20, 2024

In today’s tech-driven world, customers and workers alike expect a seamless payments experience wherever they go. In turn, more engaged employees can help deliver a better customer experience , too. Here are three key ways restaurants can leverage payments technology to benefit their customers and their workforce.

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Technology Cash Management Customer Experience POS 120

The Restaurant Times

AUGUST 17, 2021

Digital menus are the menus that are presented to customers as soft-copy. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. They are cheaper, reduce staff effort, reduce wait time for customers, eliminate long queues of customers, etc. .

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POS Mobile Ordering Seasonal Menu Inventory 97

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. Business owners have many POS systems from which to choose. Business owners have many POS systems from which to choose. Different Types of POS Systems. Features of a POS System.

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POS Loyalty Program Point of Sale Cash Management 52

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Point of Sale (POS) Terminals. The power of an integrated POS.

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Technology Front of House Social Media Back of House 370

The Restaurant Times

SEPTEMBER 10, 2021

Delivering a good customer experience is another reason many restaurants are exploring new avenues by adopting new technologies. One way restaurateurs have been turning the tables is by deploying versatile POS (Point of Sale) software to automate their restaurant and cloud kitchen operations. . Source: 7Shifts.

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POS Operations Website Management Online Ordering 59

Squirrel Systems

APRIL 22, 2024

Here’s a look at how these technologies are setting the stage for a new era in restaurant service. Guests can browse the menu at their leisure, customize their orders precisely, and send them directly to the kitchen. Cloud Point-of-Sale (POS) Systems Cloud POS systems offer significant advantages over traditional systems.

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Technology Dietary Restrictions Loyalty Program Download 111

Modern Restaurant Management

SEPTEMBER 12, 2022

To maintain a healthy business and working environment, restaurant technology must enable ease and efficiency among employees and service staff as much as guests. Now, customers can even order remotely from their own devices. Common weak points for restaurants are legacy POS systems, which are easy targets for attacks.

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Technology Point of Sale POS Mobile Ordering 209

The Restaurant Times

SEPTEMBER 1, 2021

Here is when Point of Sale or POS software comes into the picture. Harnessing the POS software, restaurateurs have enhanced their restaurant management systems to stay pro-active in the competition. . One of the most important reasons you will deploy a POS system in your restaurant is for efficient management of labor and food costs.

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POS Management Management Cash Management 52

The Restaurant Times

MAY 31, 2021

A powerful restaurant POS software is equipped with a number of capabilities and features that can help manage your restaurant efficiently. That is why, while choosing the right restaurant POS software, it is vital to invest in a solution that can be customized to the specific needs of a business, helping it to operate at the highest level.

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POS Mobile Ordering Inventory Online Ordering 52

The Restaurant Times

SEPTEMBER 16, 2021

As a restaurant owner, you understand that excellent cuisine and service are critical components of customer satisfaction and retention. Restaurant point of sale (POS) software is one of the smartest investments you can make in 2021 if you own a restaurant. How A Restaurant POS Software Can Benefit You.

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POS Point of Sale Inventory Consumer Goods 52

BNG Point of Sale

APRIL 14, 2021

Unfortunately, less-than-reputable POS providers are out there, and understanding fees associated with taking payment from customers isn’t easy, but knowing what to look for will help. The financial benefits outweigh the transaction costs, but you can still save some money on your POS system and credit card processing.

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POS Point of Sale Customer Service Pricing 98

The Restaurant Times

DECEMBER 21, 2020

A powerful restaurant management software can boost operational efficiency and optimize customer experience. This article offers a comprehensive list of must-have features to look for before choosing a restaurant POS system for restaurants in Saudi Arabia. . Must-Have Restaurant POS Software Features. Cloud-Based Technology.

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POS Mobile Ordering Cash Management Inventory 52

The Restaurant Times

FEBRUARY 19, 2022

Pizza restaurant software can help you establish a strong customer base, keep track of your performance, and increase revenue. Selling pizza almost always necessitates a high level of order customization, and delivery is especially important for many pizza restaurants. Features To Look For In A Pizza POS Software .

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POS 2022 Loyalty Program Point of Sale 52

7 Shifts

AUGUST 19, 2020

This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service. Keeping a training manual at service stations or behind bars gives everyone a source of truth and helps iron out those little mistakes.

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Training Kitchen Safety Customer Service Food Safety 370

Clover - Restaurants

APRIL 9, 2024

They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers. Restaurant suppliers source and deliver a range of ingredients, from fresh produce and meats to dairy, dry goods, and even desserts.

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Food Supply Online Ordering Food Truck Food Order 98

The Restaurant Times

MARCH 10, 2022

Poor customer service almost always results in bad comments from your customers. Even if your cuisine is delicious and the atmosphere is perfect, if your service fails to fulfil your clients’ needs, they will probably never return. To solve this problem, you need to switch to cloud services. Socializing time.

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POS Customer Experience Online Ordering Email Marketing 52

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  Optimize your tech Set up an online reservation system to handle more customers smoothly. We can help.

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Seasonal Menu Outdoor Email Marketing Loyalty Program 98

7 Shifts

APRIL 3, 2020

Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today. Oftentimes, restaurants make changes in how they operate but may not consider the long-term impact on customers until it shows up in an unflattering Yelp!

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BOH POS Influencer Point of Sale 368

Modern Restaurant Management

APRIL 1, 2022

You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected. It’s a restaurant operator’s worst nightmare. What Is Ransomware?

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Operations Point of Sale POS Small Business 239

The Restaurant Times

OCTOBER 12, 2021

Therefore, you need a sound restaurant POS system for better labor management. This article highlights the ways a restaurant POS software can help manage your restaurant’s staff in a better way. . 7 Ways To Manage Labor With A Restaurant POS System. A restaurant POS gives you control over your staff as well.

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POS Management Management Front of House 52

Restaurant Technology Guys

MAY 15, 2022

Website: www.skurlas.comMission: Partnering with Alaskans to help their business thrive by delivering exceptional value, excellent customer service, and a single source for point of sale, payment processing and IT solutions. The post 143. Restaurant Technology Guys Podcast Ep.

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POS Technology Hospitality Point of Sale 88

7 Shifts

FEBRUARY 5, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. It involved hand-written ledgers and note cards. But that was the 90s.

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Social Media Front of House Back of House Point of Sale 370

BNG Point of Sale

DECEMBER 17, 2020

More restaurants are tapping into the benefits of POS online ordering each year, and by all indications, it will remain a standard restaurant offering. In many ways, having online ordering capability makes taking orders easier than ever before while improving service, company messaging, brand recognition, and customer loyalty.

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Online Ordering POS Ordering Point of Sale 52

7 Shifts

JULY 16, 2021

Sourcing Equipment. Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Now, tell him or her about these key areas: Your unique selling proposition which details the value you're providing customers.

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License Hiring Equipment Point of Sale 461

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. And restaurateurs get great customer reviews and a higher check average. It also goes a long way in crystallizing your restaurant's reputation for great customer service and experiences. Higher tips and checks.

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Loyalty Program Customer Experience Customer Service Point of Sale 369

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one. POS System.

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Management Management Document Hiring 370

7 Shifts

AUGUST 26, 2019

"Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Kimes It involves using tools-like your POS-to analyze sales data so you can accurately predict future demand. There is, however one notable difference: The service capacity isn't fixed.

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Management Management Airlines Customer Service 408

Focus POS

OCTOBER 1, 2020

Operating a restaurant requires a certain degree of understanding when it comes to customers. You need to be relevant, and to do that, you must be in touch with what customers want so that you can deliver on those expectations. Customers love loyalty programs. Believe it or not, this isn’t always easier said than done.

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Loyalty Program Email Marketing Coupons Customer Service 187

7 Shifts

MAY 31, 2021

The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Tables and surfaces need to be cleaned frequently so customers don't have to wait too long (and can feel safe when dining at your restaurant). Customer Service. Service Model.

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Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

SEPTEMBER 24, 2021

Delivery is an essential part of restaurants nowadays, which is why there are more restaurants partnering with third-party delivery services, even if they already have their own in-house delivery. Monitor Order Sources. Maintain a Similar Customer Experience. Direct All Orders to Your POS.

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Delivery Insurance Online Ordering Customer Service 211

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems.

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Hospitality Customer Experience Loyalty Program Customer Service 176

The Restaurant Times

OCTOBER 23, 2020

A Point-of-Sale (POS) system is a great tool to manage all the moving parts of a cafe business while ensuring maximum customer satisfaction. Whether you have a single cafe business or an expanding coffee empire, having a modern POS system can be an invaluable source of the essential data you need to grow your business.

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POS Café Operations Online Ordering 52

Lavu

FEBRUARY 2, 2024

Laminated Menus: Menus are often a significant source of paper waste in restaurants. Install a POS System for Restaurant Food Waste Management Implementing a Point of Sale (POS) system in your restaurant is not just a technological upgrade; it’s a strategic move toward reducing waste and managing resources more efficiently.

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Waste Food Compost Audits 78

Apicbase

APRIL 5, 2024

But automation in food service is much more than that. The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. Traceability software helps track ingredients from source to delivery and improves regulatory compliance.

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Back of House Front of House BOH Point of Sale 52

Modern Restaurant Management

DECEMBER 20, 2023

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

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2023 Loyalty Program Mobile Ordering Consumer Goods 193

Clover - Restaurants

MAY 30, 2024

Figuring out which opportunities are right for your eatery can help increase profitability and bring in new customers. Any business that successfully launches new revenue streams can benefit from increased profit, new customers, and a financial safety net in case something goes wrong. Here’s where to start.

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Merchandise Catering Kitchen Safety Inventory 52

Modern Restaurant Management

JANUARY 26, 2021

It's Time to Rethink the POS. It's time to prepare for the future with Solution-as-a-s Service (SolassS) restaurant technology. SolaaS is focused on one comprehensive solution to quickly solve business challenges, which is a step above Software-as-a-Service (SaaS) in design and adaptability. One Source Solution.

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Point of Sale Cash Management Technology Customer Service 156