Modern Restaurant Management

DECEMBER 21, 2023

Savvy food and beverage professionals are recognizing the craft beverage category as a gateway to loyal, higher-value customers. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers.

2023 123

2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S. Scott Lawton, CEO and cofounder at bartaco.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. In this article, we take a broad look at food service trends to know in 2024. In this article, we take a broad look at food service trends to know in 2024. Many cities have companies providing composting services to restaurants.

2024 52

2024 Food Compost Front of House 52

The Restaurant Times

JANUARY 24, 2022

The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Hot Schedules

OCTOBER 5, 2021

You pride yourself on sourcing the best ingredients with the partners who deliver reliably and at an effective cost. Responsiveness – Sometimes orders need to change on the fly. Having a supplier that treats you like a partner and not just a revenue source makes your end of the process much more satisfactory. Is it a Win-Win?

Food Supply 137

Food Supply Food Mobile Ordering Inventory 137

Modern Restaurant Management

JULY 15, 2020

Limited-service brands continue doing much better regarding sales growth year over year. Quick service has reached nine consecutive weeks of strong positive comp sales growth. Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Squirrel Systems

FEBRUARY 12, 2023

Table service restaurants have been a cornerstone of the dining experience for many years. These establishments offer a higher level of service, often featuring waitstaff who take orders, serve food and drinks, and attend to the needs of guests. Another trend in table service restaurants is the use of automation and robotics.

Innovation 52

Innovation Mobile Ordering Customer Service Customer Experience 52

Deliverect

APRIL 20, 2020

And now more than ever, swift, convenient and efficient online ordering options have become the norm. Off-premises dining, like delivery, takeaway and curbside pickup, can fill this gap and remain an additional source of revenue for restaurants, even after measures have been lifted. Sides have been ordered more than usual, as well.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

7 Shifts

SEPTEMBER 6, 2022

Food trucks are a great way to try out a creative concept that might feel too risky or niche for a full-service, brick-and-mortar restaurant. Adults are always tired, so if you park a mobile concept serving caffeinated beverages (especially near colleges and offices), customers will certainly come. 33 Food Truck Ideas.

Food Truck 195

Food Truck Food Seasonal Menu Mobile Ordering 195

Aaron Allen & Associates

DECEMBER 8, 2023

Restaurant CEOs find themselves under immense pressure to enhance sales and sustain margins. Here are some of the questions (not in any particular order) the best C-suite executives we know are asking themselves and their organizations. Where is the real and sustainable growth ? 1 – How Do We Grow in the Current Markets?

Mobile Ordering 105

Mobile Ordering Technology Food Order Sustainability 105

Open for Business

MAY 19, 2023

Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more. Instead, they show orders on a screen and can even help manage how meals are coursed out. Inventory management software updates stock levels based on POS data on what guests order.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JANUARY 12, 2021

Even before a pandemic spread across the globe in early 2020, customer experience (CX) was always key to the success of restaurant brands. Even if that dining takes place outdoors, in a drive-through, or via a delivery service, it’s clear that creating the kind of experience that entices customers to return again and again is important.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

The Restaurant Times

JUNE 18, 2021

In a candid conversation with The Restaurant Times , Mr Shakeel Jivraj discusses the factors that make franchising a viable business model and highlights the key focus areas that create long-term sustainable value for businesses and their stakeholders. Starbucks Curbside PIckup Source: Food Business News.

Franchise 98

Franchise Franchising Leadership Mobile Ordering 98

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. Physical service is still valued. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Restaurant Engine

AUGUST 9, 2023

Once you put these into practice, you just may notice an upward swing in diners, customer satisfaction, and revenue. Happy, satisfied customers are in direct relation to how happy your employees are. It seems that employee well-being and customer satisfaction are tightly linked. All it takes is one bad meal to lose a customer.

Compost 52

Compost Recycling Website Management Employee Relations 52

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

The Restaurant Times

NOVEMBER 20, 2021

The slowdown in the F&B sector due to the pandemic has compelled restaurant operators to think about better ways to sustain and grow their businesses in the future. Diversifying services with the aid of technology has been one of the major growth strategies that the Middle East restaurants have been adopting in the past one year.

Loyalty Program 52

Loyalty Program Online Ordering Point of Sale Mobile Ordering 52

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. Depending on how you use them, they could revolutionize how you interact with your customers.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

The Restaurant Times

OCTOBER 3, 2023

Goodhew leads the technology strategy and execution at BurgerFi, where he oversees the digital platforms, loyalty program, online ordering capabilities, and store systems that deliver a seamless guest experience and drive business growth. He has switched from one industry to another, or from one role to another, with passion and courage.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Restaurant365

NOVEMBER 19, 2019

Employees determine the customer service experience in a restaurant. Tools like cloud-based scheduling and centralized mobile apps for employees can help make labor scheduling more efficient. With customers demanding more accountability and transparency, flexibility in making menu updates has become a necessity.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

The Rail

MAY 1, 2023

Ghost Restaurants and Their Increasing Popularity Ghost restaurants (or “ghost kitchens”) are businesses that render services by cooking food for orders placed online or over the phone and delivering the food to the customer but without any dine-in options. It places telecommunications at the center of the establishment.

Cash Management 59

Cash Management Mobile Ordering Online Ordering Customer Service 59

Modern Restaurant Management

SEPTEMBER 15, 2021

“The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. Delivering Excellence.

2021 178

2021 Loyalty Program Retail Online Ordering 178

The Food Corridor

JUNE 3, 2020

For many, it has become essential, rather than simply forward-thinking, to get on board with online ordering, delivery, and ecommerce platforms. One such platform, What’s Good , was born as a spin-off from Crave, an aggregator system that makes it easier for chefs to order quality ingredients from local suppliers.

Food 87

Food Online Ordering Food Order Customer Service 87

Mad Mobile

FEBRUARY 22, 2024

65% 65% of customers prefer self-service kiosks. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024. . trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

The Restaurant Times

NOVEMBER 15, 2021

Restrictions imposed on restaurants as a result of the coronavirus outbreak, on the other hand, have led several to reassess their strategies for reaching and sustaining operating efficiency. Finding a balance between getting new customers and maintaining existing ones is crucial to success. Source: Unsplash. Online Ordering.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

JULY 30, 2021

“As many companies look to create a new normal for employees, Church’s has chartered a course that focuses on sustaining our team members and securing the continuity of our business,” said Karen Viera, Chief People Officer for Church’s Chicken. ” Just Salad Completes Financing Round.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Lavu

MARCH 25, 2020

Customers, especially Millennials, are looking for delicious food at affordable prices. Fast-casual restaurants are adapting to meet the demand of their customers. Starbucks has even opened delivery-only locations to not detract from in-store customers. A good practice is to have a predetermined backup process lined up.

Fast Casual 60

Fast Casual Casual Point of Sale Online Ordering 60

Deliverect

OCTOBER 23, 2019

In an era of convenience, online ordering systems, self-service kiosks and mobile platforms have become key to give the customers what they crave the most: a fast, personalized and convenient food experience through delivery and/or takeaway. In-house delivery pros and cons.

Delivery 63

Delivery Front of House Food Online Ordering 63

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. Another important consideration is the formatting and quality of your menu.

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

The Restaurant Times

JANUARY 11, 2022

According to research by the National Restaurant Association of India ( NRAI ) , the Indian food services business experienced a 53% decline in FY2021 as compared to the previous fiscal year. . The Immunity Boosting Menu at the JW Marriott Mumbai, Sahar was created to leave customers feeling satisfied in mind, body, and spirit.

2021 52

2021 Kitchen Safety Food Safety Mobile Ordering 52

The Restaurant Times

SEPTEMBER 15, 2020

Choosing the right location is extremely important for sustaining a waffle business. Make the service area pleasant and welcoming for the customers. Online Food Ordering. Online ordering services usually charge a percentage out of each order as commission, however listing on these platforms is free. .

License 52

License Social Media Online Ordering POS 52

Restaurant365

JULY 29, 2021

The economy is recovering, and the restaurants that have made it on the other side of the pandemic are looking forward to increased customer demand and warmer weather. Use of automation and self-service for both in-store ordering and drive-thrus. Increased focus on restaurant loyalty programs or custom mobile apps.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78