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Keeping Employees and Customers Safe Requires a Different Training Approach

Modern Restaurant Management

Everyone agrees that with COVID-19, the public has a heightened safety awareness. The public is watching operators very closely to see if they are doing all the things to make safety your #1 priority. The consistent execution of every safe service process and procedure will be imperative to survive and thrive in the years to come.

Training 218
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How to Plan Your Restaurant's Grand Re-Opening Event

7 Shifts

Consider food costs, labor costs, and cost of marketing your reopening. Plan your budget to include food costs, labor costs, operating costs, marketing costs, and any extra costs such as for party favors and special decor. Additionally, by keeping the menu to a limited number of dishes, you can better plan and manage your food costs.

Events 351
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How Restaurants Can Remain Competitive in 2021

7 Shifts

For both safety and ease, there isn’t a better option. For fast-casual and quick-service restaurants—no more lines. And when customers are empowered to handle these tasks, dining room staff can take extra care to do what they do best—give guests memorable dining experiences. Even after the pandemic, QR codes are here to stay.

2021 370
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How AI Can Work for You

Modern Restaurant Management

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. Restaurant Logistics.

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The Downfall of a Restaurant: A Leadership Deficit

Embrace the Suck

This recipe of deficiency, when left to simmer, becomes a potent brew of dissatisfaction and disengagement, both among staff and customers. The facade may still gleam, but cracks start to show in the form of inconsistent service, dwindling patron numbers, and souring workplace culture. And much like a bad dish, it's tough to swallow.

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Hospo Reset’s Product of the Week

Ken Burgin

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. Coffee and Beverage Management.

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Air Quality Solutions to Generate Revenue and Attract Customers

Modern Restaurant Management

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. So, how can restaurants address these air quality issues and get more customers through their doors each night? What Makes Customers Happy?