Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

2021 146

2021 Fast Casual Mobile Ordering Social Media 146

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Average customer headcount. Customer Acquisition Costs. Customer Retention Rate. Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Break-even point.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

NOVEMBER 16, 2021

You might see this solution at fast-casual restaurants or coffee shops, where a tip jar sits on the counter and its contents are divided among the team at the end of a shift. At full-service restaurants, even tip splitting is still an option. The right tip payout method for your business depends on your service model.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Clover - Restaurants

MAY 31, 2024

While restaurant owners will need to account for up-front and potentially ongoing costs, the benefits of POS systems in restaurants can result in increased sales, improved revenue, better customer satisfaction, increased referrals, and more. With Clover , customers are charged flat fees as low as 2.3% plus $0.10 per transaction.

POS 52

POS Cash Management Point of Sale Mobile Ordering 52

MadMobile

AUGUST 11, 2022

Fast Casual Fast Food Casual Dining Fine Dining Contemporary Casual Full Service Cafe or Bistro Bars & Pubs Food Trucks What are the different types of restaurants? Fast Casual A fast-casual restaurant concept is the perfect blend of fast food and casual dining.

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. – Phil Quackenboss, VP of Restaurants & Growth at Fetch.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. Fast and friendly service. These include food production and inventory management.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

AUGUST 27, 2020

Your core values are the everyday standards set for your employees, whether they’re serving customers or working together as a team. This should include both behavior towards customers and colleagues. Need a hand creating your restaurant’s core values?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Goliath Consulting

OCTOBER 6, 2020

Prospects continue to be bright for fast food and fast-casual franchises: Papa John’s Pizza just announced their plan to open 1,000 new stores over the next five years (1), and Whataburger hinted an offer of offering new franchising units for the first time in 20 years (2). References: [link] [link] [link] [link] [link] [link].

Franchise 167

Franchise Franchising Fast Casual Casual 167

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 170

2020 Fast Casual Point of Sale Online Ordering 170

Open for Business

MARCH 1, 2023

Restaurant work is indeed stressful and it’s not for everyone, but one of its major advantages is that it’s inherently social, fast-paced, and fun. The cost of living in a specific area factors into the going rate for a job, and salaries at fast casual restaurants differ dramatically from those in fine dining.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Goliath Consulting

JUNE 15, 2021

We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1). Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. References: [link] [link] [link] [link] [link] [link].

Supplies 165

Supplies Food Supply Fast Casual Front of House 165

Restaurant Clicks

MAY 25, 2021

Fast Casual. The first type of restaurant that we are going to talk about is the fast-casual restaurant, which offers the perfect blend between fast food and casual dining. So, in these restaurants, you are getting the ease and convenience of fast food, but with higher quality ingredients.

Fast Casual 78

Fast Casual Fine Dining Food Truck Café 78

The Restaurant Group

MARCH 6, 2023

Restaurant branding refers to the process of crafting a corporate personality for a restaurant. Through consistency, the connection will become a full-blown relationship where the customer becomes loyal and indirectly advocates the brand. Food and Service Food and service are the most important factors of restaurant branding.

Fast Casual 78

Fast Casual Food Truck Uniforms Social Media 78

Goliath Consulting

FEBRUARY 16, 2019

In the Food Service industry, 2019 is bringing in its own wave of fresh trends! The desire for convenience and the popularity of fast-casual dining remains important to diners in this new year. These “natural remedies” are expected to improve the bottom line for those in the Food Service industry as well.

2019 60

2019 Fast Casual Social Media Customer Service 60

The Restaurant Times

JANUARY 11, 2023

Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. According to Fast Casual research , 8 out of 10 US customers use voice search to locate restaurants. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

BNG Point of Sale

JUNE 21, 2021

Whether a restaurant is full-service, quick service, or a food truck, maintaining optimal profits is important. Full-Service Restaurants. Full-service refers to the service you receive in a typical sit-down dinner. It can be a casual dinner or a 5-star, white-tablecloth affair. Catering Businesses.

Fast Casual 52

Fast Casual Food Truck Customer Service Online Ordering 52

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. Physical service is still valued. But as restrictions ease, many guests want to return to physical service.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Apicbase

MARCH 28, 2024

What’s the Average Restaurant Profit Margin Restaurant profit margins vary widely depending on the establishment’s size, service style, and quality. According to public data, the average gross profit margin for US food service companies is 45% , while the average net profit margin is 7%.

Food Truck 52

Food Truck Front of House Allergens Inventory 52

Black Box Intelligence

NOVEMBER 1, 2021

QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Dive deeper into the state of the quick service segment with our newest research: How Quick Service is Outpacing the Restaurant Industry in Sales & Traffic. Full-Service: Service Guest Sentiment Improved in Q3.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Restaurant Clicks

DECEMBER 3, 2021

Bai Sushi is a casual and affordable 20-seat restaurant, offering innovative sushi and Japanese cooked dishes with a “new-wave” concept. If you can’t reserve a seat in the small dining room, Bai Sushi has a fast and budget-friendly take-out and delivery service. 37-03 Broadway, Queens, NY 11103 Phone: 718-956-7445 Visit Website.

Fast Casual 109

Fast Casual Fine Dining Online Ordering Seasonal Menu 109

EATER

JUNE 5, 2023

While cooks at lunch counters and street stalls whipped up meals in full view of paying customers, at finer establishments the work was obscured. Perhaps a customer could glimpse the line through a swinging kitchen door, but the peace and civility of the dining room was sacrosanct.

Fine Dining 95

Fine Dining Customer Experience Fast Casual Dine-in 95

360Training

JANUARY 14, 2020

Looking to pick up work in food service? In this article, we’re going to focus on the “restaurant server” position in food service, also known as waitstaff (waiters and waitresses). Not everyone starts as a server—some begin food service through limited-service restaurants (i.e., Absolutely!

Restaurant Law 78

Restaurant Law Certification Food Safety Kitchen Safety 78

The Restaurant Times

APRIL 12, 2023

He worked his way up and gained valuable experience in menu development and restaurant design while working at Vong under Jean-Georges Vongerichten, eventually becoming the CEO of Wow Bao, a fast-casual Asian restaurant chain, w here he continued to apply his knowledge and experience in the hospitality industry.

Leadership 52

Leadership Social Media Fast Casual Online Ordering 52

Restaurant Clicks

SEPTEMBER 29, 2020

Think about all of the basic things that combine together to make your restaurant unique so that customers know what to expect if they find your restaurant on a review site. Refer to your business plan and mission statement ! Service Style. Casual dining restaurants can do the same thing. View this post on Instagram.

Fine Dining 119

Fine Dining Fast Casual Customer Service Dine-in 119

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. The bag, held by a grappling hook, lowers to eager customers gazing up like guppies at flakes. It’s fast food on an even grander scale.

Food 143

Food Mobile Ordering Online Ordering Food Order 143

BNG Point of Sale

SEPTEMBER 2, 2021

It is difficult to make a profit when you are trying to satisfy your customers with high-quality ingredients while at the same time not overcharging. Full-Service Restaurants . Full-Service Restaurants . For a full-service restaurant, a net profit margin of between 3-5% is achievable. Fast Food And Quick Service .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Modern Restaurant Management

OCTOBER 16, 2019

“Fast food options usually fall into two buckets: fast, healthy, and unaffordable, or fast, unhealthy, and affordable and nothing in between. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch.

Food Truck 117

Food Truck Customer Service Customer Experience Front of House 117

Modern Restaurant Management

JUNE 18, 2020

Over the past two months, searches on Tripadvisor restaurant pages have been consistently trending upward (see attached graphic for reference). More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. Traffic to restaurants in other markets, including the U.S.,

2020 154

2020 Guest Recovery Kitchen Safety Online Ordering 154

EATER

JANUARY 28, 2022

The rest of her income came from tips, which could vary widely depending on the day of the week or the whim of the customer. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Do you think the casual dining industry. in some states.

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. FFH’s third program, Investment in Heroes, gives non-service members the chance to partner with a hero to become a franchise owner or invest in a hero as an operational partner.

Franchise 165

Franchise Franchising Loyalty Program 2022 165

EATER

AUGUST 26, 2021

None of Virtual Dining Concepts’s celebrity brands (not even Pauly D’s Italian Subs ) have exploded more than MrBeast Burger, an online-only fast-food restaurant founded in conjunction with a wildly popular YouTuber named MrBeast. The digital burger joint launched with more than 300 virtual restaurants in more than 35 states last December.

Dine-in 99

Dine-in Delivery Equipment Fast Casual 99

Single Platform

SEPTEMBER 11, 2018

A CNN Money report from mid 2008 noted that casual dining chains were taking a major hit as people turned to cheaper food alternatives. Total US food sales also increased year after year, with 2017 total retail and food services sales reaching 5.75 A vast landscape of restaurants lie between fast food and fine dining.

Fast Casual 36

Fast Casual 2008 Social Media 2009 36

Restaurant365

DECEMBER 1, 2021

Guests at the Coeur d’Alene location find the same delicious menu paired with 32 beers on tap and a great wine selection, offered in a casual space for watching sports. Named after their son, Sweet Lou’s aims to greet guests with a smile and great food, drink, and service. ” Challenge. ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

Restaurant365

MARCH 12, 2021

Guests at the Coeur d’Alene location find the same delicious menu paired with 32 beers on tap and a great wine selection, offered in a casual space for watching sports. Named after their son, Sweet Lou’s aims to greet guests with a smile and great food, drink, and service. ” Challenge. ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

Modern Restaurant Management

OCTOBER 23, 2019

Dirty Fingers – transforming the fast food game with elevated burgers, hot dogs, wings, fries and more. Now available for delivery via Uber Eats, Postmates, GrubHub and DoorDash, the concepts include, among others: The Chef Burger – specializes in high-quality burgers and prime ingredients. Lavu Teams with Omnivore.

Point of Sale 69

Point of Sale Customer Experience Customer Service Front of House 69

Single Platform

SEPTEMBER 11, 2018

A CNN Money report from mid 2008 noted that casual dining chains were taking a major hit as people turned to cheaper food alternatives. Total US food sales also increased year after year, with 2017 total retail and food services sales reaching 5.75 A vast landscape of restaurants lie between fast food and fine dining.

Fast Casual 28

Fast Casual 2008 Social Media 2009 28