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The Downfall of a Restaurant: A Leadership Deficit

Embrace the Suck

This recipe of deficiency, when left to simmer, becomes a potent brew of dissatisfaction and disengagement, both among staff and customers. The facade may still gleam, but cracks start to show in the form of inconsistent service, dwindling patron numbers, and souring workplace culture. And much like a bad dish, it's tough to swallow.

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How Restaurants Can Remain Competitive in 2021

7 Shifts

The big chains and national brands may be more well equipped than independents to embrace the evolving industry, but independents can thrive with a bit of strategy. For both safety and ease, there isn’t a better option. For fast-casual and quick-service restaurants—no more lines. According to a study from Appetize , 45% of U.S.

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How to Deal with Legal Regulations Affecting Your New Restaurant

Open for Business

Draw on the experience of your team Your contractor, designer, engineer, architect, and kitchen equipment vendor will be your most valuable allies in getting all of your licenses, permits, inspections, and postings completed properly. You need to be in sync with whatever the regulations are in your specific location.”

License 78
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Seven Traits of Successful Restaurant Owners and Managers

7 Shifts

A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in.

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Keeping Employees and Customers Safe Requires a Different Training Approach

Modern Restaurant Management

Everyone agrees that with COVID-19, the public has a heightened safety awareness. The public is watching operators very closely to see if they are doing all the things to make safety your #1 priority. The consistent execution of every safe service process and procedure will be imperative to survive and thrive in the years to come.

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Hospo Reset’s Product of the Week

Ken Burgin

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. Coffee and Beverage Management. Staff Management.

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No-Crisis Planning for Restaurants & Cafes

Ken Burgin

Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? Key staff resignations, equipment breakdowns, people issues, a kitchen fire or industry disputes – one way or another your turn will come.