7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy. It’s also more generous to employees on several points.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

EATER

JANUARY 8, 2021

These were white, Asian, African-American, Armenian employees that told us they had something they’d never tried, and they loved it.”. Oscar designed the logo, which has been copied by lots of the other trucks, and I did the wrap, the uniforms, and Ivan worked on the Instagram,” says Omar Gonzalez. “We

Food Truck 363

Food Truck White Paper Back of House 2018 363

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This is where developing a comprehensive restaurant operations plan comes in.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

7 Shifts

JULY 1, 2024

Since your main focus would be selling alcohol to your customers, you need to take a few extra steps. However, note that bar profit margins vary due to various factors like tax rates, licensing laws, customer demographics, and the cost of living in your area. It also helps to research your target customers' age and social status.

Bar 221

Bar License Food Supply Restaurant Law 221

7 Shifts

JANUARY 5, 2024

These New York-specific laws include mandatory service charges, tip credits, tip pooling, and the minimum wage. Any money a customer leaves voluntarily above the ticket price (including tax) is a tip or gratuity. If those charges are split between the restaurant and the staff, customers must be informed of the exact split rate.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

7 Shifts

JANUARY 5, 2024

These New York-specific laws include mandatory service charges, tip credits, tip pooling, and the minimum wage. Table of Contents The basics of tip laws in New York What is minimum wage for tipped employees in New York? Any money a customer leaves voluntarily above the ticket price (including tax) is a tip or gratuity.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

Next Restaurants

AUGUST 17, 2022

In fact, they’re often easy targets for cybercriminals as they provide relatively hassle-free access to confidential financial data of their customers. Hence, encrypting data makes it challenging for hackers to pilfer details from your business site and customers. Perform Background Checks on Employees.

Email Marketing 153

Email Marketing Certification Employee Relations Online Ordering 153

7 Shifts

MAY 23, 2024

However, as a rule, the primary costs you can expect in running your restaurant are usually related to food, labor, and rent. For example, if you notice that some of your customers don't eat the vegetables you serve as a "side dish" for your meals, you can make it optional or an add-on.

Point of Sale 221

Point of Sale Seasonal Menu Food Supply Cash Management 221

Hot Schedules

FEBRUARY 12, 2021

If an employee doesn’t get adequately compensated for hours worked, it may have an adverse effect on how they feel about your business — especially if it’s a recurring issue. That affects things like employee satisfaction, customer sentiment, and even your bottom line. Misclassifying Employees. User Question.

Employee Relations 147

Employee Relations Retail Small Business Hospitality 147

Modern Restaurant Management

FEBRUARY 21, 2020

The OMRI, the highest award of the Italian Republic, is awarded for achievements in the fields of literature, the arts, economy, public service, and social, philanthropic and humanitarian activities. Armando Varricchio, Ambassador of Italy to the United States, bestowed the award at the presence of Consul General Cristiano Musillo, On.

Brewery 348

Brewery Design Food Supply Equipment 348

Cheetah

JUNE 14, 2021

Few establishments are now considering raising wages, offering employee benefits or improving the working conditions. Increasing wages, gradually introducing automatic gratuity, sharing the tip pool with back-of-the-house (BOH) employees, improving the working conditions, investing in cross-training, and reducing staff are all good solutions.

BOH 148

BOH Back of House Front of House Employee Relations 148

The Restaurant Group

JANUARY 11, 2024

Tell a good story about your restaurant, one that makes it relatable and enticing to your target market. Branding will touch on your restaurant name, concept, slogan, menu, and customer service. The ideal configuration gives way to efficiency, which leads to faster service and satisfied customers.

Customer Service 78

Customer Service Food Safety Uniforms Employee Relations 78

The Restaurant Group

FEBRUARY 21, 2022

Restaurants must be serious about everything that is related to their brand. Starting from brand books, concept design, logo design to lighting and parking lots, restaurants should create a coherent message to attract customers. No restaurant can ignore customers’ brand loyalty as means repeated purchases and a high perceived value.

Social Media 78

Social Media Design Uniforms Employee Relations 78

Lavu

MARCH 30, 2020

What’s fun for an owner or manager might be less so for an employee, and the last thing you should want is for resentment to grow among your staff. All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. Clarify Employee Individual Roles. Specify Long-Term Company Goals.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Ken Burgin

FEBRUARY 13, 2024

What is the typical service like on a busy shift? Getting an idea of the pace, volume, and intensity of service can help applicants gauge if they’re a good fit for the environment and what will be expected of them during peak times. What is the restaurant’s service philosophy and customer experience goal?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

MBB Hospitality

AUGUST 5, 2024

Effective inventory services are essential for any business aiming to streamline operations, reduce costs, and improve overall efficiency. From retail to restaurant management, the right inventory solutions can make a significant impact on profitability and customer satisfaction.

Inventory 52

Inventory Audits Franchise Franchising 52

Bar and Restaurant Coach

MARCH 2, 2020

So in the previous posts, we covered the communicating and follow-up part, now let’s get into accountability and how it relates to profitability. The HR department has many jobs: hiring the right people, making sure that employees are treated in accordance with the company’s ethics, code of conduct, and culture statements.

Coaching 75

Coaching Employee Relations Hiring Document 75

The Restaurant Times

MAY 19, 2021

The operation manual for restaurant also provides guidelines to new restaurant employees and interns. They enable restaurants to maintain uniformity and consistency in terms of maintenance and service delivery, across all outlets. Real-life examples can help employees relate to the rules and regulations faster and better.

Operations 52

Operations Employee Relations Front of House Hiring 52

The Restaurant Times

MAY 30, 2021

It also outlines details regarding the concept, cuisines to be offered, number of employees, etc. What services will you provide to your target audience and clientele? The layout of your restaurant format should be in sync with the type of service you decide to provide. What does your business aim for?

Point of Sale 52

Point of Sale Food Truck Employee Relations Customer Service 52

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template.

Hiring 52

Hiring Employee Relations FOH BOH 52

Apicbase

AUGUST 29, 2024

F&B management oversees kitchen operations, menu development, customer service, and finances. The primary goal is to ensure customers have a positive experience through high-quality food, excellent service, and a pleasant atmosphere. Each component plays a crucial role in the overall success of F&B establishments.

Beverage 52

Beverage Operations Management Management 52

Lavu

SEPTEMBER 28, 2022

“Our mission at Parafin is to grow small businesses by making it easier and faster to access financial services, starting with capital,” said Sahill Poddar, CEO, Parafin. Parafin was founded in 2020 by Sahill Poddar, Ralph Furman, and Vineet Goel, three of the earliest employees at Robinhood. How does Lavu Capital work?

Cash Management 78

Cash Management Point of Sale Small Business Mobile Ordering 78

The Restaurant Times

OCTOBER 22, 2021

When opening a bakery business you need to pay special attention to what name you want your customers to call your bakery with. The name of your bakery must be appealing enough so that it compels the customers to order from it. The FSSAI license is important to certify the quality and safety of the food you serve your customers.

License 52

License Back of House Kitchen Safety Equipment 52

Apicbase

APRIL 5, 2022

The independent owner provides the initial investment and signs the restaurant lease agreement and various service contracts. In addition, Four Gals provides a complete support package that includes extensive training, marketing and public relations support, advice on pricing, and real-estate know-how.

Franchise 52

Franchise Franchising Food License 52

Modern Restaurant Management

NOVEMBER 2, 2023

By the end of the book, readers will know how to protect themselves (and their customers). Her career has included performing services (operating partner, corporate/private trainer, health inspector, third party inspector, adjunct professor) in various sectors of the foodservice industry.

Kitchen Safety 474

Kitchen Safety Food Safety Allergens Employee Relations 474

Modern Restaurant Management

JULY 27, 2020

In mid-to-late March , Yelp reported a swift and uniform drop in consumer activity across the nation. Professional services such as lawyers and accountants are seeing fewer closures. Online services like web design and graphic design are also doing well during the pandemic as many businesses have shifted to remote work.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

NOVEMBER 20, 2019

” A tradition that started 19 years ago to celebrate our nation’s heroes, Golden Corral’s Military Appreciation Night has served nearly six million complimentary meals to military personnel and generated nearly $17 million in guest contributions to support community-based service initiatives for veterans through DAV.

Franchise 261

Franchise Franchising Customer Experience 2020 261

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know. SevenRooms Partners with TheFork.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

EATER

JULY 2, 2020

For nearly $40 — considerably more than the ticket price at most museums that show actual art — customers could take endless selfies in the ice cream-centric “museum.” but as the museum plans its reopening, hourly and salaried employees alike lay out a pattern of abuse and disrespect, stemming from the company’s founder.

Employee Relations 284

Employee Relations Uniforms Take-out 2016 284

Modern Restaurant Management

OCTOBER 23, 2019

Ordermark entered into a new partnership agreement with DoorDash.Through the expanded agreement and partnership between the companies, Ordermark’s restaurant customers of all sizes will benefit from DoorDash Drive with an array of optimized on-demand delivery solutions into Ordermark’s integrated services.

Point of Sale 193

Point of Sale Customer Experience Customer Service Front of House 193

Modern Restaurant Management

FEBRUARY 4, 2020

“We are committed to investing in The Strega Group’s team members, brand awareness, facilities and the customer experience throughout greater Boston.” Restaurateur Robert Earl, founder of Virtual Dining Concepts, is doubling-down on restaurant delivery service by launching Wing Squad, top photo.

Online Ordering 305

Online Ordering Hospitality Design Cash Management 305

7 Shifts

NOVEMBER 8, 2023

The Colorado Overtime and Minimum Pay Standards Order #38 regulates overtime, minimum salaries, breaks, tips, uniforms, and recordkeeping. Colorado restaurants must meet other legal requirements that govern food safety, alcohol service, compensation, overtime, breaks, and child labor. What is the minimum wage in Colorado?

Restaurant Law 221

Restaurant Law Food Safety Employee Relations Article 221

Culinary Cues

SEPTEMBER 30, 2021

So, here is what we know and what we must learn to work with: [] COVID PROTOCOLS WILL LIKELY BE WITH US FOR SOME TIME: You’re tired of it, your employees are tired of it, and your customers are tired of, but it is the second-best tool in your toy chest (next to the vaccine) to help keep this pandemic under control and keep everyone safe.

Food Supply 473

Food Supply Employee Relations Kitchen Safety Social Media 473

EATER

MAY 20, 2020

When the Center eventually released a guide, quietly posting it online without a formal announcement, the document devoted just four pages to food service, placing details in an appendix among other industries. But the industry-spanning collaborative effort may also set the tone for the new normal in food service.

Kitchen Safety 300

Kitchen Safety Food Safety Food Supply Customer Service 300

Modern Restaurant Management

DECEMBER 20, 2024

Labor Law While we have come to expect that traditional labor law will oscillate dramatically between a Democratic and Republican-controlled National Labor Relations Board (NLRB or Board), the shift between Trump to Biden and back to Trump can cause neck injuries. Employee handbooks need to be properly drafted and adapted by locality.

Restaurant Law 251

Restaurant Law 2025 Operations Employee Relations 251

EATER

MAY 14, 2020

Compared to a leaked draft of the rejected CDC guidelines , which devotes just four pages to food service among other industries, Safety First appears monumental (though the CDC does address a few distinct points, like how to treat especially vulnerable workers and how to roll out phased reopening). “Our Black Sheep Restaurant Group.

Kitchen Safety 246

Kitchen Safety Food Safety Food Supply Customer Service 246