Goliath Consulting

APRIL 28, 2022

Hybrid restaurants provide food sections in which customers can sit down and enjoy a meal or a drink, and then they can make their way to the market section where they can buy “take-home and takeout and satisfies grab-and-go appetites.” 1 Some hybrid restaurants offer merchandise, cookbooks, and kitchen equipment as well.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. And when things eventually return to business-as-usual (and they will), gift cards help bring old customers back to your business and encourage new ones to visit you for the very first time.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

EATER

AUGUST 15, 2022

As soon as Ruth filled in her PayPal and contact information, an email popped up from an unknown address. Her $238 worth of lobster tails never arrived and, within a week, all of the associated emails had disappeared from her Gmail account, only to be replaced by streams of bizarre ads and phishing messages.

Email Marketing 94

Email Marketing Online Ordering Food Order Point of Sale 94

EATER

AUGUST 19, 2021

As restaurateurs got creative to make up for lost income during the pandemic, many saw opportunity in selling more than just graphic tees and totes to customers who wanted to show their support. The first part of any project is always about getting to know the client, to learn about their personal stories and who their customers are.

Design 106

Design Food Social Media Merchandise 106

BNG Point of Sale

OCTOBER 8, 2021

A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. Additionally, it logs cash payments and honors gift cards and loyalty deals which aid customer conversion. Improved Customer Service. It’s called Mobile POS. Immediate Access to Inventory.

Retail 52

Retail POS Mobile Ordering Cash Management 52

EATER

NOVEMBER 21, 2022

Every purchase, usually between $3 to $6, is described as “rescuing”: Customers get the chance to ensure “good food gets eaten,” while businesses get the chance to recoup sunk costs and find new customers. Too Good To Go, which launched in 2015 in the U.K. Nothing wrong with day-old pastries on sale.

Waste 103

Waste Consumer Goods Food Truck Front of House 103

iTab POS

FEBRUARY 5, 2019

Uniquely branding your restaurant is a way to attract and keep customers. Giving it character will attract your target customers, and make it known for the vibe it has. Write a mission statement and make it a personal journey so that your customers experience you in the time they spend there. Merchandise. Social Media.

2019 45

2019 Loyalty Program Social Media Merchandise 45

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!),

Communication 49

Communication Hospitality Email Marketing Social Media 49

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Shifts in the real estate market can raise rent. Well, that can mean the end of the restaurant.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. For every dollar a customer spends, they are keeping 8 cents as profit. . This will also enhance a great customer experience for your business. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

MBB Hospitality

OCTOBER 22, 2019

You need to be constantly looking at your processes and figuring out what can be streamlined , delegated, automated or outsourced so you can handle any influx of new customers or new work without any hiccups. Do I Have Strong Marketing & Recruitment Strategies? Do I Have an Online Component to My Services?

Recruiting 40

Recruiting Franchise Franchising Social Media 40

MBB Hospitality

OCTOBER 22, 2019

You need to be constantly looking at your processes and figuring out what can be streamlined, delegated, automated or outsourced so you can handle any influx of new customers or new work without any hiccups. Do I Have Strong Marketing & Recruitment Strategies? Do I Have an Online Component to My Services?

Recruiting 40

Recruiting Franchise Franchising Social Media 40

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Shifts in the real estate market can raise rent. Well, that can mean the end of the restaurant.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. Restaurant revenue management comes down to three main factors: traffic, sales and service. The fact that there’s an overwhelming number of restaurants to compete with only adds to the challenge. So how do you get more diners back through the door?

Management 71

Management Management Loyalty Program Email Marketing 71

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. Restaurant revenue management comes down to three main factors: traffic, sales and service. The fact that there’s an overwhelming number of restaurants to compete with only adds to the challenge. So how do you get more diners back through the door?

Management 52

Management Management Loyalty Program Email Marketing 52

24/7 Waiter

MAY 5, 2017

However, getting into the food truck business and being successful at it takes work and planning, particularly when it comes to marketing and management. Whatever it is that makes you unique needs to be a major part of your marketing message. Food trucks have the capability to offer those things, and more. Some food trucks go all out.

Food Truck 28

Food Truck Marketing Management Management 28

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

APRIL 30, 2021

Consumers and customers have changed their behavior due to the events of the previous year. So it makes good business sense to revamp your marketing strategies. Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas.

Marketing 226

Marketing Food Safety Social Media Small Business 226

Modern Restaurant Management

MAY 16, 2020

The return of high-value customers with large business orders is a big opportunity for restaurants. Merchandise new take-out procedures that will make customers feel more secure — such as curbside pickup and mask and glove requirements. Take payment digitally or over the phone, and email receipts to avoid handling paper.

Guest Recovery 179

Guest Recovery Social Media Catering Merchandise 179

Mad Mobile

MARCH 8, 2024

Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Statistics from 2024 show that 84% of US consumers enjoy using self-service kiosks with 66% preferring them to staffed checkouts. Data from your customers can help shape future menus and adapt to staffing needs on a dime.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Modern Restaurant Management

MAY 12, 2020

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup.

Mobile Ordering 149

Mobile Ordering Online Ordering Food Order Recycling 149

EATER

SEPTEMBER 16, 2021

At one point, ketchup packets were in such high demand as customers avoided indoor dining in favor of drive-thrus, takeout, and delivery options that Heinz built eight new production lines — a process that normally takes well over a year. All we can do is just hope that our customers are okay with the offerings that we have,” says Bagnall.

Front of House 117

Front of House Food Supply Back of House Supplies 117

Gourmet Marketing

SEPTEMBER 23, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Restaurant Marketing Ideas. As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. Work with food delivery services.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

Kitchen Safety 153

Kitchen Safety Online Ordering Food Safety Point of Sale 153

BNG Point of Sale

JUNE 29, 2021

As outlined in a previous article (insert link to How Much Profit Should You Make in a Restaurant) here are overall profit percentages for different restaurant types: Full-service restaurants: 3 to 5%. It’s all about the food and drinks you serve – after all, those are the reasons your customers left the house in the first place.

Customer Service 52

Customer Service POS Point of Sale Food Truck 52

Modern Restaurant Management

JULY 27, 2020

Professional services such as lawyers and accountants are seeing fewer closures. Online services like web design and graphic design are also doing well during the pandemic as many businesses have shifted to remote work. Led by Alp Franko, The Local Culinary has quickly attracted a growing fanbase since its launch last year.

Franchise 175

Franchise Franchising Mobile Ordering Kitchen Safety 175

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Top Foods Across Major Markets. Thai Thani – 2021 NW Market St B, Seattle, WA 98107. Customer Satisfaction Survey. Cinnamon apple pie: (+584 percent).

2021 153

2021 Loyalty Program Mobile Ordering Consumer Goods 153

Modern Restaurant Management

AUGUST 19, 2020

Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Here are their insights. Chris Boyles, VP of Food Safety for Steritech.

Kitchen Safety 226

Kitchen Safety Food Safety Loyalty Program Technology 226