Customer Experience Social Media Specials 
Modern Restaurant Management
MARCH 28, 2025
This generation prioritizes social responsibility over traditional brand loyalty and gravitates toward integrity, sustainability, and values-driven experiences. Below are five key approaches we at Groucho’s Deli have successfully implemented to attract and retain Gen Z customers.
Modern Restaurant Management
DECEMBER 6, 2024
Leverage Social Media and Local Influencers Social media and local influencers are invaluable tools for building connections and expanding your restaurant’s reach. We’ve seen firsthand how social media generates buzz—especially when our famous customers get involved.
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Goliath Consulting
MAY 1, 2025
In todays digital-first dining culture, having a strong social media presence isnt optionalits essential. For restaurants, social media marketing is more than just posting food photos. Its a strategic tool to attract new customers, build brand loyalty, and create memorable experiences that keep people coming back.
Modern Restaurant Management
JANUARY 21, 2020
The idea of using social media marketing to attract customers, all the while managing inventory and payroll, can be exhausting. And one thing we know about those 35 and younger – they love social media. Social media has become an ingrained part of our digital lives. How to Approach Social Media.
Modern Restaurant Management
FEBRUARY 20, 2020
The best part is that, when used correctly, your customers will start to do the work for you by liking, tagging, and interacting with your account. In talking to restaurants who have a strong social media presence, we see how interacting with guests and prospects can really give restaurants a competitive edge. –3 p.m. ,
Modern Restaurant Management
DECEMBER 8, 2020
Social media platforms, such as Facebook, Instagram, and Pinterest, make it easy to connect with potential customers. However, understanding the strengths (and weaknesses) of each social media platform allows you to allocate your limited resources for maximum impact. Want more customers? Organic Reach.
Modern Restaurant Management
AUGUST 3, 2021
As we return to in-person dining across the country, restaurants are facing yet another challenge: delivering an exceptional customer experience (CX) for guests who come with high expectations after more than a year stuck at home. The entire dining experience has changed in the wake of the pandemic. Build Social Proof.
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