Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Hospitality is greater than the sum of its parts.

Technology 223

Technology Front of House Back of House Dietary Restrictions 223

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. According to a study from Appetize , 45% of U.S.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

NOVEMBER 23, 2021

Restaurant operators are now looking for solutions to retain customers as colder weather and economic conditions threaten their bottom line. Customers now expect more than a simple rewards program or general mailing list. Enhancing the In-Person Experience. Connecting On- and Off-Premises Data.

Loyalty Program 189

Loyalty Program Email Marketing Customer Experience Seasonal Menu 189

ChowNow

NOVEMBER 1, 2023

With endless reasons for your diners to celebrate this winter, prep for the busiest restaurant season by planning for moments that go beyond the usual. Our six tips for clever marketing will keep them coming back for more all season. Give them more excuses to celebrate Spot opportunities on our calendar to make the most of the season.

Marketing 78

Marketing Email Marketing Seasonal Menu Online Ordering 78

Modern Restaurant Management

DECEMBER 7, 2022

population, Gen Z is becoming a larger customer-base for restaurants. Below are a few ideas to attract Gen Z customers to your restaurant. Offer a Unique Dining Experience. They can be drawn in with the aspect of learning new flavor profiles and experimenting with sustainable farm-to-table recipes. percent of the U.S.

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Point of Sale 203

Open for Business

JANUARY 26, 2023

Before launching any new menu promotion idea, it’s a good idea to go back to basics and get clear a few basic points first. Who is the target customer base? A restaurant promotion can be any special offer to guests at a restaurant. Many restaurant owners offer a percentage off a meal or specific menu item.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

ChowNow

NOVEMBER 13, 2019

Saturdays in December are statistically the busiest days for all types of independent restaurants across the country, and pizzerias see their largest order sizes on key dates between Thanksgiving and New Year’s. Here are five reasons why online ordering should be a part of your restaurant’s holiday strategy.

Online Ordering 60

Online Ordering Ordering Email Marketing Seasonal Menu 60

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

AUGUST 9, 2022

Today’s Happy Hour Special: Paying By Text Message. Restaurants have been making a comeback while a global pandemic still clutches owners, staff, and customers. Restaurants can even deliver a simple text message to accept customer payments instead of taking credit cards over the phone while others wait on hold.

Loyalty Program 201

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 201

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Next Restaurants

OCTOBER 9, 2019

Your point-of-sale (POS) system should evolve as your customer base transitions into more of a “cashless society.” A bulky or slow legacy system will prevent your business from creating a positive customer experience, so keep up with the business world as it changes. Personalized experience Enhanced outreach.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. 1 Set goals for the event ?? Plan your staffing ?????

Events 351

Events Social Media Kitchen Safety Seating 351

ChowNow

JANUARY 27, 2021

Restaurant email marketing is one of the most cost-effective ideas to stay top of mind, engage with your customers, and increase sales. . Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. Profile a special dish.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. Customers can input their own orders at the table and then pay on the same device.

Ordering 180

Ordering Technology Mobile Ordering Online Ordering 180

SpotOn

FEBRUARY 27, 2024

After the austerity and hibernation of the first couple months of the year, the spring season brings ample opportunities to fill tables and reach new customers. For restaurant operators, it's the perfect opportunity for a prix fixe menu. Seasonal decorations show your guests that you're invested in their experience.

Social Media 52

Social Media Seasonal Menu Email Marketing Online Ordering 52

Focus POS

DECEMBER 22, 2021

Online ordering. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. Additionally ordering online is always an option to customers with an internet connected device, offers them a higher level of convenience, and it helps restaurants reach a much larger audience.

Management 146

Management Management Loyalty Program Online Ordering 146

Restaurant Clicks

SEPTEMBER 5, 2021

You can find places specializing in Italian dishes, Spanish dishes, and East Asian dishes, among others. Bitter Ends provides window service to its customers ordering online. The luncheonette also sells its foods at the Linea Verde Green Market to give customers convenient access to its food during its off-days.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Ken Burgin

JULY 17, 2022

Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. Review the range of menu styles and pricing – small, medium, large still works for pricing and range.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Restaurant Clicks

NOVEMBER 22, 2021

In my most recent trip to Queens, I got to experience its culinary bounty for myself, touring and tasting numerous Queens restaurants. Whether you’re in Queens for a ball game, a jaunt through Flushing Meadows Park, or a pre-flight meal, you have some of the best options for spectacular meals and dining experiences. Order Online.

Seasonal Menu 130

Seasonal Menu Online Ordering Fine Dining Food Order 130

ChowNow

MAY 27, 2022

A “secret” online menu could be just what your restaurant needs to give diners a thrill of discovery–while increasing sales and customer loyalty in the process! By simply adding items online that aren’t advertised in store, you’re free to experiment with new dishes and get creative with marketing.

Menu 78

Menu Social Media Online Ordering Seasonal Menu 78

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. Depending on how you use them, they could revolutionize how you interact with your customers.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Open for Business

APRIL 3, 2023

For restaurants, it’s an experience, not just the food or the hospitality, notes Green Seed Group. You can also think about place as where you promote your product—in print, online, or by word of mouth. Use social media often to shout out what makes your restaurant special and get the word out about promotions.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

Restaurant Clicks

NOVEMBER 24, 2021

Many venues have private rooms for special occasions, a work dinner, a work party, or a wedding reception. The menus place a focus on locally sourced seafood. You can make reservations for small parties online by visiting the restaurant’s website. Dead Line focuses on serving local, seasonal cuisine. Order Online.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

The Restaurant Times

AUGUST 17, 2021

Digital menus are the menus that are presented to customers as soft-copy. They are visible on a screen and generally give them the option to order online. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. When it came to ordering take-out, Gen Z led with 28 percent. 22 percent of customers are looking to buy restaurant merchandise. Diners Show Holiday Spirit.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Cheetah

JULY 20, 2021

From the delivery-app boom to contactless digital menus, technology is changing every aspect of the dining experience. QR menus are now a must-have and restaurants are looking for the most efficient way to make the transition. The Evolution of Digital Menus. Digital menus have been around for a while.

Dine-in 78

Dine-in Seasonal Menu Online Ordering Customer Experience 78

Restaurant Clicks

DECEMBER 19, 2021

Aside from its abundance of art museums and ferry trips around Casco Bay, many come to Portland to experience its annual food and beverage festivals or public urban and wooden parks, earning the city its nickname, “Forest City.” I recommend ordering their House Smoked Turkey Panini, Poutine, Cider-Poached Beets, or Beef Stew.

Front of House 113

Front of House Seasonal Menu Online Ordering Back of House 113

Restaurant Clicks

SEPTEMBER 7, 2021

Order Online. Here you pay for a full experience. With a full dinner experience, a varietal dinner experience, a chicken & salad option, or a vegetarian salad bar option, you get to pick your style and they do the rest. . Order Online. Brazeiros Knoxville – Brazillian Steakhouse.

Fine Dining 147

Fine Dining Online Ordering Seasonal Menu Back of House 147

Restaurant Clicks

SEPTEMBER 4, 2021

With everything from world-famous steakhouse chains to local treasures, you’re sure to have a special dining experience. Originally a burger joint started by a restaurateur and his chef, Morton’s soon expanded its menu and its locations to include over 65 acclaimed fine-dining steakhouses. Make a Reservation.

Seasonal Menu 147

Seasonal Menu Fine Dining Front of House Back of House 147

The Rail

APRIL 11, 2024

Many restaurants invest in marketing when they notice low bookings or in the run-up to a low season. But if you want a continuous flow of customers, you must market your services continuously to potential guests, even when business is good. Events and entertainment: Announce live music nights, sports viewings , or other special events.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. What is the guest experience?

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

EATER

JULY 8, 2022

Diners need to understand that things will never be as they were before the pandemic In the final six weeks of our pandemic-born restaurant, customers formed a line out the door and booked out dinner reservations weeks ahead. And the price of menu items steadily trends upward as inflation worsens. Joules Garcia /Eater.

Online Ordering 105

Online Ordering Seasonal Menu Customer Service Social Media 105

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 65% 65% of customers prefer self-service kiosks. trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Restaurant Clicks

OCTOBER 14, 2021

All of their American classics get made to order, so you know all of your food will be fresh. This eatery that specializes in brunch has so much history packed into a quaint and cozy building. Hillside Farmacy combines quality food with even better service to create a wonderful dining experience. Order Online.

Online Ordering 131

Online Ordering Back of House Seasonal Menu Reservations 131